Klaben Ford Lincoln of Warren - Service Center

Excellent service Had a problem with my steering on my Taurus. Called Karl in service and he made an appointment for me the next morning. The service technicians did an Had a problem with my steering on my Taurus. Called Karl in service and he made an appointment for me the next morning. The service technicians did an excellent job and the car is back to normal again. I want to thank Karl and the service techs for everything that they did. In my opinion it's extremely difficult to find a service center that you can trust to not only fix the car right the first time but also back their work. Karl and Klaben Ford really took care of my car and me. Thanks to everyone. Klaben Ford is the best dealership in the area! More

battery my car didnt start in my drive they sent someone ,well had me call and it was taken care of quickly with a new battery. thank you. my car didnt start in my drive they sent someone ,well had me call and it was taken care of quickly with a new battery. thank you. More

Service Department is the best! I am always happy with the service I receive in the Service Dept. Very friendly and accommodating and it's not drudgery going to have my car serviced I am always happy with the service I receive in the Service Dept. Very friendly and accommodating and it's not drudgery going to have my car serviced. More

Excellent service center Klaben Ford is always helpful and the staff are very friendly and courteous. They have always resolved any issues in a speedy manner. Always satisfie Klaben Ford is always helpful and the staff are very friendly and courteous. They have always resolved any issues in a speedy manner. Always satisfied. More

Service Department All of my questions were answered and I did not have to wait too long to have the service completed. Gave me a little time to go to the showroom!! All of my questions were answered and I did not have to wait too long to have the service completed. Gave me a little time to go to the showroom!! More

Great Service Department Klaben's have the greatest service department! They always get you in, service performed and get you out quickly! The shop opens extra early in the Klaben's have the greatest service department! They always get you in, service performed and get you out quickly! The shop opens extra early in the morning so I can often have service done before I go into the work! Makes it really convenient as well as ensuring you keep all maintenance up to date! More

Great Service Everyone has always been professional and efficient. They try not to keep you there any longer than necessary, the guys in service do a great job. Everyone has always been professional and efficient. They try not to keep you there any longer than necessary, the guys in service do a great job. More

Excellent Had no issues with the service I received. It was quick, easy and convenient! My service person was a dictionary of information but sadly I forget hi Had no issues with the service I received. It was quick, easy and convenient! My service person was a dictionary of information but sadly I forget his name to be able to give him proper credit for a great job. I believe it was John but not sure. More

Usually Excellent But One Complaint This Time Called needing repair/replace of driver side door situation, Driver Side Door Ajar message stayed on, even slamming the door repeatedly would not lock Called needing repair/replace of driver side door situation, Driver Side Door Ajar message stayed on, even slamming the door repeatedly would not lock it--the alarm system would go off periodically. Was worried while inside driving the Flex--would the door fly open? plus it would only lock if I manually pushed down the buttons. There was a recent carjacking on my usual route home, so that worried me that I could not reach the back doors to lock them while inside. When I called for appt., had to wait 1-1/2 weeks, which I understood--and they acknowledged they knew what this situation entailed as they just fixed another one recently. I work dayturn and made an early 8:30 appt., was there an hour waiting for the repair when I was told they had to order the part. I'd have to come back. Nothing was said about how long to expect the part to come in. I called after the July 4 holiday and asked for an idea on when to expect the part: Days? Weeks? Was told part was in and scheduled for repair later that week. Just a little unhappy that the part was not ready the first time when I was expected and they knew the vehicle and that I had an extended warranty.... But otherwise, it is always awesome at Klaben. Working day turn and arranging to be late a second time was a bummer.... More