Klaben Ford Lincoln of Warren - Service Center

made three trips to finally solve the problem had to schedule 7 days out trip 1 - four hours to determine the problems then had to order parts parts arrived in four days - the another 7 days t had to schedule 7 days out trip 1 - four hours to determine the problems then had to order parts parts arrived in four days - the another 7 days to get an appointment to repair trip 2 - repairs were made but phone was not reinstalled in the sync system - sync system did not fully function trip 3 - Scott meshed the phone with the sync system the trip 3 could be partially my responsibility More

positive experience They make you feel at home, I mean from the Service Dept to the Management. A smile from their employees are worth a thousand words.. Keep it up They make you feel at home, I mean from the Service Dept to the Management. A smile from their employees are worth a thousand words.. Keep it up Originally, my Daughter told me about Klaben Ford, I always liked the Ford Explorer- I didn't need one but I'm so glad I purchased it., More

Oil change Had a great experience buying my Explorer off of Mike.. Scott has always been great in service.. body shop eh.. there's a few things I didn't like.. h Had a great experience buying my Explorer off of Mike.. Scott has always been great in service.. body shop eh.. there's a few things I didn't like.. here's a good one.. we're in body shop had a little accident.. ask them to look at my tire cuz it had a slow leak.. so they did and there's a nail in it..so apparently they don't fix tires in body shop but whatever.. my air pressure was on 22.. asked them if they had an air hose jeff says no and the detaile guy says yes.. well what y'all think do you think a body shop has an air hose🤔 So I went down the road n paid for air at a gas station.. I also have a little ding in my side door... very little I asked jeff if they would pull it out I'll pay them out of pocket he tells me to take it to dent wizard! Really it was in the shop for 3 days and they couldn't make it convenient.. there's a couple other things but I'm done.. idk if I'd take my car back to that body shop depends on the next closet one! I'd still buy my next Ford from Klaben!! More

2011 Ford Taurus SEL I am recommending Crown Ford for any and all your service needs. They were courteous and handled the issue with professionalism. They gave great custo I am recommending Crown Ford for any and all your service needs. They were courteous and handled the issue with professionalism. They gave great customer service! More

The Works I always bring my 2015 Ford Escape to have the oil changed. It is a good value because half synthetic oil is used and gives me more miles between chan I always bring my 2015 Ford Escape to have the oil changed. It is a good value because half synthetic oil is used and gives me more miles between changes. More

Things that could be better I am not completely satisfied due to I had a full service done on my truck. And the next day I went to use my wippers and the driver side on had a 3 i I am not completely satisfied due to I had a full service done on my truck. And the next day I went to use my wippers and the driver side on had a 3 inch rip on the rubber part but they marked it as good and nothing wrong. Don't know how they are good when I turned them on and it was like that. More

Regular maintenance service Long time customer. Have trusted John with all of my cars for many years. He is by far your hardest working service advisor...runs circles around the Long time customer. Have trusted John with all of my cars for many years. He is by far your hardest working service advisor...runs circles around the other guys. You should give him a raise! More

It has been great wife took MKC in to have oil changed and tires rotated everything was fine until I checked tire pressure. All 4 wheels were chipped by lug nuts this wife took MKC in to have oil changed and tires rotated everything was fine until I checked tire pressure. All 4 wheels were chipped by lug nuts this should not have happened.I took car back and they took care of the issue. More

ßervice is quick and served with smile. Friendly and prompt service. Good coffee and pleasant waiting area with soft chairs. They try very hard to please and listen carefully to my conc Friendly and prompt service. Good coffee and pleasant waiting area with soft chairs. They try very hard to please and listen carefully to my concerns. More

Super Service By far the best service shop in the area. Karl is always helpful and has a great disposition. Just so nice to know that I can trust that my car will b By far the best service shop in the area. Karl is always helpful and has a great disposition. Just so nice to know that I can trust that my car will be done right the first time. More