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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,029 Reviews

1,029 Reviews of Klaben Ford Lincoln of Warren - Service Center

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October 09, 2017

Excellent service Had my Expedition in for repair service and they fixed the problem the first time. I didn't have to wait hours and hours like some other service depa More

by RoyScott1800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2017

Very Satisfied I brought my Dodge Charger in for a oil change. I was a little worried because I didn’t own a ford... but Klaben of warren made me feel like family! More

by DDJC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2017

Disappointed Had four tires changed and when my SUV went in for service there was no noticeable whining noise. As I was driving home I noticed a humming noise comi More

by jrh61046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Not sure of service emp name
Oct 09, 2017 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time to share your concerns. Please contact me so we can address the issue. We value your business and hope to exceed your expectations in the future Sincerely, Jeff Johnson Asst. Service Manager

September 28, 2017

Always excellent Staff is always professional and friendly. They listen and are always helpful. My vehicle was returned in great condition, clean, and repaired. Custom More

by ESDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2017

Oil change The staff are the best part of the visit. They are always kind and smiling! Service is not too long. The waiting room has a tv, comfy couches, water b More

by KATIEPHIBBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Arden
September 27, 2017

Excellent experience with service center Dropped off car and walked across the street to my office. When oil change was completed, was called and walked back over. Entire process was very q More

by Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

The best They are a great group of professional people , always going out of their way to make you fill so welcome. We have been ford people for ever. More

by BEACHBUMMER58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

The works Come in to have my 16 escape service every 5 to 7 k depending on my availability. Have to works done great price for the work plus I get my car washed More

by caranopatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie, Katie Arden
September 26, 2017

Identify noise in back tires Always goes above and beyond...entire department and dealership!! Extremely friendly and thorough! Service was done in a timely manner and a rental More

by CSCSYST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Pleasant service department Knowing that when I get to the service advisor, things start moving right along. I let them know what I am there for, they write up the order. The w More

by BUNBOYTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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