Klaben Ford Lincoln of Warren - Service Center

John Renier is the best! Don't lose him! John is very knowledgable about the parts needed and how long it would take to fix my problem . The repairman repaired the problem and knew exactly wh John is very knowledgable about the parts needed and how long it would take to fix my problem . The repairman repaired the problem and knew exactly what had to be done More

A/C Service requirement After taking delivery of the used Honda CR-V for my living out of town college aged daughter, the A/C stopped working! A quick phone call to Karl in t After taking delivery of the used Honda CR-V for my living out of town college aged daughter, the A/C stopped working! A quick phone call to Karl in the Service Dept. where Karl indicated to bring it in as soon as I could for servicing! Upon bringing the car in, I had found that Karl was very pro-active and had done some research on Honda A/C issues and had arrangements made for servicing the vehicle as it was likely a warranted Honda repair. Our used car from Klaben's was fixed appropriately and returned cleaned and washed! Both the Sales and the Service Dept. go out of their way to make the Klaben experience enjoyable, however frustrating it may seem at the time! More

Great customers service The customer Service was Very good, along with the technicians excellent feedback. Bill called me And explanes to me in laymens termes just what he di The customer Service was Very good, along with the technicians excellent feedback. Bill called me And explanes to me in laymens termes just what he did, And what Zi could expectativa from the results. He has a Very nice personality. More

Good service , very friendly Very helpful , friendly, very clean. Service was done in a timely manner. If you had a question all you had to do is ask and if they had no answer th Very helpful , friendly, very clean. Service was done in a timely manner. If you had a question all you had to do is ask and if they had no answer they got one for you. All in all outstanding More

Great customer service! I met with both a Sales and Service Representative, the experience was positive. My vehicle problem was quickly resolved! My additional questions rega I met with both a Sales and Service Representative, the experience was positive. My vehicle problem was quickly resolved! My additional questions regarding the new vehicle were also answered in a quick and professional manner. More

Parts ordered Part ordered in in 2 days. In for pickup in 1 day later part ready when I came to pick it up. Great service dept. Part ordered in in 2 days. In for pickup in 1 day later part ready when I came to pick it up. Great service dept. More

John is Super! John is so efficient and helpful. He makes each visit easy and as quick as possible. I feel that he would not steer me wrong with anything my car ne John is so efficient and helpful. He makes each visit easy and as quick as possible. I feel that he would not steer me wrong with anything my car needs. More

The Works service John did a great job of making sure my car was serviced properly in a timely manner. He went over all that was going to be done and asked if I wanted John did a great job of making sure my car was serviced properly in a timely manner. He went over all that was going to be done and asked if I wanted to get other service performed while there, they had parts in stock. I agreed to the additional service done and they had my car washed and ready to get to work on time. More

Oil change I did not purchase my Explorer from Klaben Ford but I have it serviced there. I am always treated as though I buy all my cars there. They have a ver I did not purchase my Explorer from Klaben Ford but I have it serviced there. I am always treated as though I buy all my cars there. They have a very clean and customer friendly waiting area though you don’t get to stay there long because the service people get you in and out very pretty fast. I trust the work that they do and have never had any reason to look for another dealer to service my car. I think I have the best now! More