Klaben Ford Lincoln of Warren - Service Center

Great fast and friendly service. This I a very clean and welcoming dealership. The service is great and fast. When buying my car the experience was also good. I did not feel pressu This I a very clean and welcoming dealership. The service is great and fast. When buying my car the experience was also good. I did not feel pressured at all into buying anything else. They are honest and friendly. More

Focus Service Superior customer service. Excellent execution of repair work. Took car in for service immediately and completed repairs ahead of schedule. John our s Superior customer service. Excellent execution of repair work. Took car in for service immediately and completed repairs ahead of schedule. John our service tech advisor continually goes above and beyond his area of responsibility to ensure excellent customer service. More

Service was excellent and I will come back again .I think that I have said that everything was excellent and that everything was a five star rating and I will come back again .I think that I have said that everything was excellent and that everything was a five star rating More

Very disappointed in the outcome. Brought my car in for two minor annoyances. Cooled seats weren't cooling...and Shaker radio volume was terrible...too low. Both conditions were sa Brought my car in for two minor annoyances. Cooled seats weren't cooling...and Shaker radio volume was terrible...too low. Both conditions were said to be "within normal operating conditions" of the system. In other words...they are broke from the Factory...and you're out of luck. Was disappointed that no one could figure out why they operated badly. If I knew this when I purchased the car...I would not have wasted my money and ordered these two very expensive options. Service guys were friendly..but not very helpful. More

Sevice was excellent I've dealt with klaben since 2005 and I've bought 3 new fords in that time frame. Each dealing has always been a pleasent experience. I don't see a tu I've dealt with klaben since 2005 and I've bought 3 new fords in that time frame. Each dealing has always been a pleasent experience. I don't see a turnover in staff which indicates to me that Mike takes good care of his employees, which in turn makes it better for the consumer. I have recommended several friends to klaben who have also purchased vehicles . More

Oil change Much better service than I received at my local North Canton Ford dealership. I drive a hour to come to Klaben of Warren because they value their cus Much better service than I received at my local North Canton Ford dealership. I drive a hour to come to Klaben of Warren because they value their customers. More

New battery... I had a battery replaced and some of my settings inside my car (clock, miles until empty, SIRIUS radio) were not set for me before I left after servic I had a battery replaced and some of my settings inside my car (clock, miles until empty, SIRIUS radio) were not set for me before I left after service. Katie tried to reset some for me. I have since received help from Mike Urbania and a phone call from Karl. I appreciate this, but I would have preferred having all of this taken care of BEFORE I left. I had to ask Katie for help or nothing would have been reset for me. As I told Mike and Karl, this is frustrating and somewhat disappointing. I ALWAYS buy my vehicles from Klaben and have them serviced there, no matter what the cost. More

Oil change Service was prompt, efficient and friendly. No complaints whatsoever. They took the time to become acquainted and to offer the dealer's hospitality Service was prompt, efficient and friendly. No complaints whatsoever. They took the time to become acquainted and to offer the dealer's hospitality which is top-notch. More

Overall experience Fast and friendly service, however, they did not enter my rebate and I had to return the following day to get this issue rectified. The work was done Fast and friendly service, however, they did not enter my rebate and I had to return the following day to get this issue rectified. The work was done correctly and the price was fair. More

Back up camera Cam replaced with $100 deductible. Installed without grid and warning light formatting. Had to return for 30 min fix. Had to return again for camera m Cam replaced with $100 deductible. Installed without grid and warning light formatting. Had to return for 30 min fix. Had to return again for camera mounting and chrome trim remounting. Both were just adjustments. Camera works perfectly. First time install for Brandon. Nice work. More