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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,028 Reviews

1,028 Reviews of Klaben Ford Lincoln of Warren - Service Center

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August 09, 2016

Great customers service The customer Service was Very good, along with the technicians excellent feedback. Bill called me And explanes to me in laymens termes just what he di More

by ldy4tv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Morriison
August 08, 2016

Good service , very friendly Very helpful , friendly, very clean. Service was done in a timely manner. If you had a question all you had to do is ask and if they had no answer th More

by Lori Burk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Burk
August 05, 2016

Great customer service! I met with both a Sales and Service Representative, the experience was positive. My vehicle problem was quickly resolved! My additional questions rega More

by enterhcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2016

John is Super! John is so efficient and helpful. He makes each visit easy and as quick as possible. I feel that he would not steer me wrong with anything my car ne More

by MNMS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2016

Parts ordered Part ordered in in 2 days. In for pickup in 1 day later part ready when I came to pick it up. Great service dept. More

by JJNCJLUCKYDOG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2016

Body repair of a brand new F-150 Brought truck in for repair to damage to roof in transportation, they told me the entire interior roof had to be removed, and the back window. When More

by gearvender
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Renier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kuttesch
Aug 04, 2016 -

Klaben Ford Lincoln of Warren responded

We are very sorry your experience was not satisfactory. We are committed to correcting your concern. Please contact John Renier at 330.369.4444 ext. 133 at your convenience. He will be able to assist you further with arrangements to fix the issue.

August 01, 2016

The Works service John did a great job of making sure my car was serviced properly in a timely manner. He went over all that was going to be done and asked if I wanted More

by JBACAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2016

Oil change I did not purchase my Explorer from Klaben Ford but I have it serviced there. I am always treated as though I buy all my cars there. They have a ver More

by JSC1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2016

Service dept is manned with HONEST & Caring people. I had a schedule appointment to get my window fixed. It turned out when the door was taken apart, I did not need a new part. Service man fixed & sav More

by JACKIEREEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2016

oil change perfect service would not go anywhere else been dealing with Klaben Ford over 20 years everybody treats you like family all my family shops and goes More

by NDOMINIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
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