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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,060 Reviews

1,060 Reviews of Klaben Ford Lincoln of Warren - Service Center

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March 31, 2025

The dealership was easy to deal with and took its time to fit me with the right vehicle. They were patient and kind while I looked at each vehicle and asked questions.Chuck was very respectful and I will ca More

by lars11r
Recommend Dealer
Yes
Employees Worked With
Chuck Potashnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great dealership Mr Klaben is top notch, went above and beyond thank you.and my Salesman Dominic cook thanks for picking up and dropping off my truck he made it nice and easy. 5 star dealership ✌🏻 More

by Andregentsy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Cook
March 23, 2025

Niall was able to schedule an appointment at a time that was most convenient for my schedule. He provided excellent customer service. More

by SCARRSMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I felt George was very Knowledgeable, not long wait time, makes you feel like you are best of friends, More

by silmar309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Showen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Nothing but the best for Klaben Ford, all the employees and everything that’s good!!! More

by GSSAM17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Good service. Wait was long , however service manager made it right. Quality was good and service staff is great More

by FDIMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Worst service I have ever had. The initial problems was missed diagnosed costing 1500. Came back because problem continued for and additional 800. Then problem continue costing 350 More

by dalew1153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Niall McGee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Siefert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Klaben Ford Lincoln of Warren responded

Dale - Thank you for your feedback. We take your comments seriously and review them with the appropriate members of our team. We apologize for the issues you have shared regarding your vehicle service. We would like to review the situation with you to see if we can achieve a resolution and ultimately satisfy your concerns. You have been a great Klaben customer and we sincerely value your business. We have been unsuccessful in our attempts to reach you so far. Please call me, personally, at your convenience as I genuinely believe we can reach a resolution. Thank you, Mike Klaben Sr. (330) 369-4444 Extension 112.

March 01, 2025

Quickest Oil change Ever Went in on a Tuesday morning without an appointment and was treated great. Check in was quick... I had a cup of coffee was getting myself settled for a long wait when I was told More

by RICHARD_E_LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Great service and really clean atmosphere. Knowledgeable staff were great!! Wonderful personnel were very courteous. More

by miked4140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Great service we called for oil change and go us in same day and washed my car ! More

by dqsweetpea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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