Klaben Ford Lincoln of Warren

I was shopping around for new tires and called Klaben Lincoln of Warren. Niall in the Service Department took my call and gave me all the information I needed to make a definitive choice. He answered eve Lincoln of Warren. Niall in the Service Department took my call and gave me all the information I needed to make a definitive choice. He answered every question I had, carefully checking all the details (numbers and specs), comparing them to a quote I had already been given from another business. Niall was friendly, patient, easy-going, and super nice. It was like talking to a friend, actually. His whole demeanor made me feel very comfortable and confident to make the appointment with them (Klaben). These days, so many people are sloppy, distant, and lazy over the phone. But, NOT the people at Klaben! Since purchasing my car from them, anytime I’ve called there over the years, it’s ALWAYS been a good experience. The people they hire are truly attentive, professional, knowledgeable, and nice. When I arrived at the dealership, Niall had all my paperwork in order, informed me about some available options, etc. He went above and beyond to help me with the rebate paperwork, as well, carefully breaking down what to expect after my visit with the forthcoming rebates they were offering at the time of my purchase. I left there feeling super good about my decision to purchase tires from Klaben. Thanks for all your guidance and help, Niall. You made my experience with the Klaben Lincoln of Warren Service Department another super satisfying experience! More

Very courteous very convenient time for the appointment and excellent service as always recommend this dealership and excellent service as always recommend this dealership More

We received excellent customer care from Klabens. We plan on a return visit to upgrade my 17 Escape. Very honest and up front about all our questions. KLABENS WARREN # 1 IN MY O We plan on a return visit to upgrade my 17 Escape. Very honest and up front about all our questions. KLABENS WARREN # 1 IN MY OPINION. More

Staff always kind and quick and aware of what your needs are service is great also are service is great also More

Chuck Potashnik is very responsive and kind; Naill gets the service work needed in a timely manner the service work needed in a timely manner More

Best experience ever and definitely will be back at a later time. Thank you for making it so easy and smooth later time. Thank you for making it so easy and smooth More

Gary James is a great salesman and very easy to work with. The best experience I have ever had buying a car. with. The best experience I have ever had buying a car. More

I was very pleased with the whole experience I had wile buying my new truck. Ms. Dennis was very informative and made the whole process very easy. buying my new truck. Ms. Dennis was very informative and made the whole process very easy. More

Klaben was very good about coming to my house to do the software update, even though I only had the car a month and a half before I got a recall notice. I appreciate the service they provided. software update, even though I only had the car a month and a half before I got a recall notice. I appreciate the service they provided. More

Everybody is willing to answer your questions and are very friendly and personal. I would definitely recommend going to anybody.. very friendly and personal. I would definitely recommend going to anybody.. More