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Klaben Ford Lincoln of Warren
Warren, OH
3,435 Reviews
On behalf of our entire staff, we would like to welcome you and thank you for visiting. We are committed to delivering superior sales and service experiences for our customers...everyday! We strive to make every customer's experience and interaction with Klaben friendly, simple, straightforward and productive. We look forward to hearing from you and welcome your feedback.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 3,435 reviews
February 20, 2025
Michael was accessible and very knowledgeable. Pappy was efficient and again very knowledgeable and friendly while finalizing the deal. Pappy was efficient and again very knowledgeable and friendly while finalizing the deal. More
by kaydetsmom
Verified CustomerEmployees Worked With
February 20, 2025
Friendly and very accommodating to get me the deal with trade I was looking for! trade I was looking for! More
by PDELBANE
February 20, 2025
Great service we called for oil change and go us in same day and washed my car ! day and washed my car ! More
by dqsweetpea
Employees Worked With
February 20, 2025
This dealership has proven to be untrustworthy. My vehicle has been to this dealership multiple times, but this last experience was particularly troubling. I dropped my vehicle off on December 18th My vehicle has been to this dealership multiple times, but this last experience was particularly troubling. I dropped my vehicle off on December 18th, and it wasn’t ready until February 13th. When I finally picked it up, I immediately had to return it due to a strange sound coming from the rear. After all of this, the dealership kept my car again until February 17th. However, just down the street, I broke down in -2 degree weather with my children because the dealership had failed to properly connect the starter. I had to have my car towed, leaving my children and me stranded until help could arrive to take us back to the dealership. This could have been easily avoided if the service department at Ford had done their job properly. I am extremely disappointed in the lack of care and service, especially as a loyal customer for many years. More
by Dezmondkelson2001
Employees Worked With
February 18, 2025
Always very helpful with any questions l have always very curious and helpful staff is does a great job curious and helpful staff is does a great job More
by GB4TD
February 12, 2025
Could not have experienced better service than that of which my wife and I received from Michael Urbania. We test drove a Ranger which he had warm and ready for us upon arrival as I called ahead to see if which my wife and I received from Michael Urbania. We test drove a Ranger which he had warm and ready for us upon arrival as I called ahead to see if it was possible on a Friday evening knowing they closed directly. He handed me the keys assisted my wife in the truck and told us to take our time and enjoy. He stayed behind. We never felt pressured during our buying experience. If we had a question, he had the answer. Michael treated us like friends and he was genuine. He went above and beyond for us! We will recommend family and friends to go see Mike next time they're considering a vehicle purchase. Thank you Klaben Ford and a heartfelt thanks to Michael Urbania!! More
by JP
February 11, 2025
I always have my Lincoln serviced at Klaben. The service department is very efficient and accommodating. I appreciate the friendliness and respect always shown to me by everyone in service. I The service department is very efficient and accommodating. I appreciate the friendliness and respect always shown to me by everyone in service. I also appreciate the explanations of what work was done to my vehicle. More
by MD126
Employees Worked With
February 10, 2025
Communications were timely and reliable. Staff members were very friendly and helpful. The entire experience was very positive! Staff members were very friendly and helpful. The entire experience was very positive! More
by Marty
January 31, 2025
Great pleasant people and always do the job right ! ! Yes I definitely would recommend this dealership for sales and service ! Yes I definitely would recommend this dealership for sales and service More
by ASTAR999
Employees Worked With
January 30, 2025
Great service. No appointment needed and usually in and out in an hour. Very friendly staff. No appointment needed and usually in and out in an hour. Very friendly staff. More
by donduck1319
Employees Worked With
