Klaben Ford Lincoln

awesome service This is my 3rd car from this dealership out in Kent ..I travel 40min out there ,although there is a Ford dealership literally 5 mins away from my home This is my 3rd car from this dealership out in Kent ..I travel 40min out there ,although there is a Ford dealership literally 5 mins away from my home because of the excellent service that I receive there from ford team and my personal sale person Don Batten More

vechile repair everyone was so helpful and kind and could not do enough to see that my problem was solved and was very understanding of my concern everyone was so helpful and kind and could not do enough to see that my problem was solved and was very understanding of my concern More

Easy experience, Made a few visits, before we decided to get the vehicle. Nate was very patient with me. Pulled out 3 vehicles to see if we could get my uncle in and o Made a few visits, before we decided to get the vehicle. Nate was very patient with me. Pulled out 3 vehicles to see if we could get my uncle in and out of each one. No pressure. Talked about buying or leasing. Left and felt very good about the vehicle we picked. No decision made that day. Told him we would be back. Still no pressure. Went back 5 days later talked about buying and leasing, decided leasing was best. My first lease and I am very happy with the vehicle. Nate has went out of his way and has answered all questions I have. He is very professional. More

Highly satisfied with auto buying experience Klaben Ford Lincoln has great prices and helpful staff. My sales consultant, Tyler Kline, was very knowledgeable about the cars on the lot and he was Klaben Ford Lincoln has great prices and helpful staff. My sales consultant, Tyler Kline, was very knowledgeable about the cars on the lot and he was able to get me into my certified, pre-owned automobile in far less time than I expected. More

New car Had a great experience with Danny at Klaben! He's sold my family other cars as well so we went to him first. This is the first car I've bought myself Had a great experience with Danny at Klaben! He's sold my family other cars as well so we went to him first. This is the first car I've bought myself and he worked with me really well to be able to afford it on my own, without one of my parents having to add their name to it. I love my new Focus SE and can't wait to drive it everywhere! :D More

unbelievable great car buying experience The third vehicle we purchased from Doug Carter in less than three years. Great guy who goes all out for you. I also really appreciated Christine Kla The third vehicle we purchased from Doug Carter in less than three years. Great guy who goes all out for you. I also really appreciated Christine Klaben help. More

Friendly and straight forward I'm always satisfied with Klaben's customer service. I've never had a bad experience with them. Both their service and sales teams are professional an I'm always satisfied with Klaben's customer service. I've never had a bad experience with them. Both their service and sales teams are professional and easy to deal with. More

Great service, easy and friendly My lease on a Ford Escape was up in Feb and I was across the street getting new tires so while I waited I ventured over to the dealership not expectin My lease on a Ford Escape was up in Feb and I was across the street getting new tires so while I waited I ventured over to the dealership not expecting to walk out with a new lease. But Nate and Doug were friendly, made me an offer I could not refuse where my new payments were only $40 or so more than now which wasn't too bad. They didn't pressure me and left the decision in my hands. They had a new Escape with the right color, features and just made the whole process easy for a customer. They really went out of their way to go over everything so I was comfortable in the process. More

Purchase of Ford Edge I had never been to Klaben before but wanted to test drive a used Ford Edge that they had on the lot. Buddy was my sales person and he was awesome! I had never been to Klaben before but wanted to test drive a used Ford Edge that they had on the lot. Buddy was my sales person and he was awesome! He and the staff there went above and beyond to accommodate me and ultimately I purchased the vehicle. They were fair on the pricing of the car I purchased and on the amount they gave me for my trade. I would not hesitate to buy from them again and would highly recommend them! More

Doug Carter and Klaben Ford deliver Excellence Just purchased a new 2017 Escape from Doug. As always, he took away the dread that always use to come in car buying and made the entire experience a Just purchased a new 2017 Escape from Doug. As always, he took away the dread that always use to come in car buying and made the entire experience a pleasure! This is our 4th vehicle with Doug and he continues to deliver exactly what he promises each and every time. We are loyal to Doug and Klaben as they have never disappointed us. Thanks Doug for another job well done and I love my keychain! All our vehicles have your contact info and roadside assistance at our fingertips! Great sales tool. Big thanks to Jen in finance as well. She always is smiling and makes the experience seamless! I'll be visiting Jason DeMarco in Service for that first oil change. Keep up the great work! Much appreciated! More