Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,845 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
We worked with Justin. He made the experience so easy and stress free! I felt like we were buying a car from a friend. He was so nice, friendly and knowledgeable. We signed He made the experience so easy and stress free! I felt like we were buying a car from a friend. He was so nice, friendly and knowledgeable. We signed the purchase documents with Brian. He was very kind and knowledgeable as well. Definitely recommend Klaben Dodge in Kent. It was about an hour drive for us to get there and it was well worth it!! Thank you guys! More
Service was great. I wouldn't trust anyone else with my Diesel. Amanda was excellent at explaining what is needed or any recalls required in the future. I wouldn't trust anyone else with my Diesel. Amanda was excellent at explaining what is needed or any recalls required in the future. More
Nikki was great to deal with. She quickly got us in a loaner car and took care of everything. This is our family’s fourth vehicle purchase from the Klaben family and we will con She quickly got us in a loaner car and took care of everything. This is our family’s fourth vehicle purchase from the Klaben family and we will continue to shop and purchase locally. More
The service was performed and the vehicle was returned promptly. The service advisor was very helpful. promptly. The service advisor was very helpful. More
It was a very nice experience, all the service people were polite and very friendly! It was all good! were polite and very friendly! It was all good! More
I bought my used Chrysler Pacifica in 2021 from Klaben. It was an easy process and they worked with me at the sales department. Since then there seems to be a a lot of issues with my car. The problem that It was an easy process and they worked with me at the sales department. Since then there seems to be a a lot of issues with my car. The problem that I have is the same issues kept happening and not getting fixed.I brought it back 4-5 times for the same issue. That was frustrating. I appreciated Nikki dedication to helping me and going above and beyond with all my questions. She is the reason I kept going back to the service department. More
I truly have had the best experiences with Joe and Klaben as a whole. I hate to put race and gender into this. But as a woman who is black I often prepare myself to be taken advantage of in situations that I as a whole. I hate to put race and gender into this. But as a woman who is black I often prepare myself to be taken advantage of in situations that I have little knowledge about like cars. Joe has treated me professionally and respectfully throughout every encounter. He keeps me informed and explains to me step by step what work is being done or needed. He is fair and honest. I am pleased to have met Joe and if you are worried about being overcharged or not having an honest diagnosis of what is wrong with your vehicle please trust this review and look no further! This is the man to see! I’ve had my jeep for maybe 4 yrs. It was bought used, but it runs in great condition just like new. I never ever allow anyone other than Klaben to work on my vehicle and people are always complementing how great my jeep runs. Thank you Joe for great customer service!!! More
Kind employees and they work efficiently. I trust them with my vehicle completely! Would not go elsewhere. I trust them with my vehicle completely! Would not go elsewhere. More
Friendly, courteous and excellent service in Kent. ....(but......I would like to have my Jeep serviced at Klabens in Warren as it is much closer than Kent, and they are also an excellent service center ....(but......I would like to have my Jeep serviced at Klabens in Warren as it is much closer than Kent, and they are also an excellent service center in Warren.) More
All your service people are great and concerned with meeting the needs of your customers. They have proven themselves to me on more than one occasion. Great team! meeting the needs of your customers. They have proven themselves to me on more than one occasion. Great team! More