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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,844 Reviews

1,844 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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March 23, 2023

The service department was fantastic to work with! Nikki was very helpful and everything was done quickly and correctly! More

by ashleighjo08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ripley, Amanda Davis
March 21, 2023

Have leased many cars from Klaben and always satisfied! Excellence in customer service and meeting our expectations with a good deal each time. Thank you! More

by gralston
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

Everyone at the dealership was extremely kind and helpful. They were able to perform the repair and made the experience extremely pleasant. More

by NP
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
March 20, 2023

I return to Klaben time and time again because of their consistency in excellent service! More

by Christine M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arnold, Amanda Davis
March 20, 2023

Absolutely the best service center around. I bought a new car from another dealership and it began having problems. The dealership I bought from wouldn't give me the time of day and never fixe More

by Erik Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ripley
March 17, 2023

I'm 61 years old and have purchased many autos thru the years. This is the first dealer I've purchased 2. My son bought a Compass (used) Trailhawk last year. When I decided to purchase a vehicle I did not More

by dawnhastie
Recommend Dealer
Yes
Employees Worked With
Gina Williams, Arica Stephens
March 17, 2023

Excellent service. As usual. I’ve been doing business with these guys for over twenty years. More

by Saxon1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Davis
March 16, 2023

I have been loyal to Klaben for years due to the fantastic service department and my sales rep! This past visit I had Amanda as my service person, she was so nice and explained everything that the m More

by rini756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Davis
March 14, 2023

Excellent service was provided to me for my truck. The staff was extremely friendly and made sure I was satisfied. Thank you! More

by joanne_donaldson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Terlaak, Amanda Davis
March 14, 2023

Service was quick and easy. Service and desk people were pleasant and efficient. No issues. More

by ccole58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Caldwell
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