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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,844 Reviews

1,844 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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April 11, 2023

Commited to getting parts for 2005 Jeep Liberty CRD which is vital to keep it in service I may have missed someone who helped me in my star ratings, but it would be the same as those i remembered More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Ripley, Dennis Terlaak
April 11, 2023

Joe has the best customer service. I will only work with him. I’m always pleased with the service here in Kent. More

by lbowe52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Very pleasant experience and very grateful for the speedy time as well as attentiveness. Thank you! More

by abrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Caldwell, Amanda Davis
April 10, 2023

Nikki ripley was very professional in getting my jeep wire done for trailer hitch and getting me a ride to and from dealership More

by Bruno.anthony10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ripley
April 08, 2023

Joe is great. Nice to work with. Thank you. Happy with the work on car. More

by MRB725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Tina Kelly has consistently given us outstanding customer service. We operate a fleet of cargo vans and Tina does everything she can to communicate status, expedite parts and complete repairs in timely mann More

by dbenincasa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

I always have a great experience with the team at Klaben. I feel they greatly value their customers and are honest about work and pricing. More

by Saeusanio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Caldwell
April 06, 2023

Tina and the entire Promaster team are AMAZING! Fast service, knowledgeable and PROs in PROMASTER!!! More

by superfrk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Nick, James
April 03, 2023

I had a great experience with Klaben Sales and Service Departements. We have purchased and leased vehicles from them. More

by mjshockey2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Axel Harder
April 02, 2023

My experience was great. The only thing I was not crazy about was the fact that you are assigned to a specific customer service rep. This made it frustrating when calling in More

by andrewfath77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Caldwell
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