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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,844 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,844 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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May 19, 2023
Amanda and the whole Klaben team were phenomenal. I will continue to bring my Jeep here for service because of the great employees and the great work they do. I will continue to bring my Jeep here for service because of the great employees and the great work they do. More
by Beccabug710
Employees Worked With
Matt Caldwell, Amanda Davis
May 19, 2023
Thank you for getting me in quickly. I needed to have my jeep serviced before our trip. I needed to have my jeep serviced before our trip. More
by WJQ1226
Verified CustomerEmployees Worked With
May 15, 2023
Joe is an excellent service advisor! ! Friendly, courteous and paid close attention addressing my concerns ! Friendly, courteous and paid close attention addressing my concerns More
by markszwright
Employees Worked With
May 13, 2023
Friendly and courteous staff. They kept in contact with me to ensure I was satisfied with my service. They kept in contact with me to ensure I was satisfied with my service. More
by darlenep513
May 12, 2023
The mechanic who replaced my dashboard was quick and efficient. He was extremely neat and organized. Job well done, sir efficient. He was extremely neat and organized. Job well done, sir More
by debaloo67
May 12, 2023
I had a great experience with the Klaben team, I was treated fairly and with much respect from all involved in my purchase of my Ram 1500.. They were definitely on target with assurance that I was happ treated fairly and with much respect from all involved in my purchase of my Ram 1500.. They were definitely on target with assurance that I was happy with my purchase and I respect their professionalism. More
by delsboy2
Employees Worked With
Nikki Ripley, Arica Stephens, Matt Caldwell
May 11, 2023
I already had to have meetings over warranty work and pricing during a months long repair, deal with damage to the vehicle upon completion and then take it back to have mechanical repairs redone, I also pricing during a months long repair, deal with damage to the vehicle upon completion and then take it back to have mechanical repairs redone, I also needed to have overspray removed from the exterior. For what it's worth, Klaben did take large steps to make up for a series of unfortunate events. However, I had to take my driver's side door apart to find what was rattling ridiculously when the driver's side window was down; a rattle that did not exist prior to the repair visit, so I was unsure if it was related. Upon removing the door panel I can see the signs of fresh body work, and while investigating this noticed multiple areas in the paint with obvious deviations and defects in the paint that were not there before (the vehicle has never required body work of any sort with only factory paint). It's obvious a repair was done while there for a much larger incident that I was never made aware of. That's disappointing, because I would have taken a closer look at the time and demanded it get redone with a higher level of quality! More
by WESOLOWSKI_A
