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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,844 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,844 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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Verified Customer
July 23, 2023
Extremely pleased with Amanda’s exceptional customer service. ⭐️⭐️⭐️⭐️⭐️ Beginning with her detailed explanation of what the Jeep needed, to a fast check in, to keeping us informed on how long service service. ⭐️⭐️⭐️⭐️⭐️ Beginning with her detailed explanation of what the Jeep needed, to a fast check in, to keeping us informed on how long service would take, to providing and explaining the detailed invoice, to a follow up call the next day! Thank you Amanda!! ⭐️⭐️⭐️⭐️⭐️ More
by .
Employees Worked With
Amanda Davis
July 21, 2023
Nicky did an awesome job. She turned a bad situation with another dealer to a great one at klaben. She is awesome please give her kudos!!!! She turned a bad situation with another dealer to a great one at klaben. She is awesome please give her kudos!!!! More
by brian
Employees Worked With
Nikki Ripley
July 21, 2023
Joe was pleasant and professional. It was a very good service experience and Joe should be complemented. It was a very good service experience and Joe should be complemented. More
by PSARVER2002
Employees Worked With
July 19, 2023
When parking and daytime running lights burnt out on my Jeep, the Klaben Team provided a fast response to my problem. Work was scheduled right away, and everything was fixed. I appreciate their help. Jeep, the Klaben Team provided a fast response to my problem. Work was scheduled right away, and everything was fixed. I appreciate their help. More
by maherkimer
Employees Worked With
July 19, 2023
Absolutely hands down the best dealership around, from the sales staff to the clerical workers and best of all the service department is amazing, I cannot say enough good things when having to take my veh the sales staff to the clerical workers and best of all the service department is amazing, I cannot say enough good things when having to take my vehicle in for service. They treat you like a friend and do the very best job around! Joe is phenomenal, as always, very experienced knowledgeable and professional. I am thankful for this dealership! I drive over an hour away to get there. They are definitely worth it. Thank you for beyond a five star experience, keep up the fantastic job! More
by Jenniferl72
July 18, 2023
I was very pleased with the service I received & my car was taken care of. was taken care of. More
by Dannyd10
Employees Worked With
July 18, 2023
I talked to jim about the fact that with my oil being changed, I was still a quart short on oil, and my husband had to put the oil in himself. That was an expense that should’ve been covered by klaben. I changed, I was still a quart short on oil, and my husband had to put the oil in himself. That was an expense that should’ve been covered by klaben. I had no issues with joe. Unfortunately I was expecting to hear something from jim and I never did. I hope that this matter was addressed. My issue with my trunk not always opening is still an issue and joe offered to get my vehicle in, but I have not had the time to schedule it. More
by jkwilson85
July 15, 2023
Klaben had done a nice job servicing my vehicles over the years. If something did not go as planned, they always made it right! I have worked with Joe and Amanda and both have done a great job! years. If something did not go as planned, they always made it right! I have worked with Joe and Amanda and both have done a great job! More
by smfolta
Employees Worked With
Logan Rich
