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Klaben Chrysler Jeep Dodge Ram - Service Center

Kent, OH

4.8
1,844 Reviews

1,844 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center

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April 24, 2024

The process was quick and easy, there was great customer service from beginning to the end. More

by michael.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Can’t thank Melissa enough for getting me in quickly and efficiently. She understood the urgency of getting my Jeep’s recall completed before I took it on a road trip. Best service I have had at Klaben in y More

by Akeele6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Everyone that assisted in the car of myself and my car were personable and caring. More

by angelnurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Kalifoot
April 15, 2024

Always a great experience working with Joe Hilliard. Klaben is the only place I service my vehicles. More

by HKNAPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Very professional, honest, communicated well throughout the repair process, and completed repairs within the specified time frame. More

by andrewjleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Murdock
April 14, 2024

Joe is very customer oriented and does his best to make your experience as seamless as possible. Joe does a great job keeping you up to date with where your vehicle is in the process of being repaired. If More

by MPG Architects
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

All of the needed maintenance was done in one visit, and everything was done right the first time. Klaben technicians know what they're doing. The Klaben Service Department makes everything easy for the c More

by maherkimer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Klaben has the best service department and people in the area! They are always upfront and honest. More

by Frank2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

The staff at Klaben was so kind and helpful, especially Joe who worked on my car! More

by taylorzimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Joe hilliard. Amazing can not say thank you enough.. Please get some help at the service garage We are wearing Joe down More

by SHVDMONKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
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