Kirby Kia of Ventura

Quite simply, these guys are DISHONEST. I came in on Quite simply, these guys are DISHONEST. I came in on Saturday, Sept 14, and test drove one car. After they did the usual but silly choreograph Quite simply, these guys are DISHONEST. I came in on Saturday, Sept 14, and test drove one car. After they did the usual but silly choreography of going to talk to the manager a few times, I received a quote from the sales person, Mr. Jeff Albrizzio. He wrote the price of the car on the back of his business card. When I came back on Sunday, September 15, ready to buy, Mr. Albrizzio said “there was a misunderstanding” and that the car would be at least $3,000 more. Really?! Misunderstanding?! In writing?! After I test drove one single car which was the only car of that type they had available at the dealership?! Maybe they are that dumb, but it is a lot more likely they are D-I-S-H-O-N-E-S-T liars. Obviously, I am taking my business elsewhere and recommend you do the same. I would rather pay more for a car if that means dealing with people of honor and character. PS: I am a college professor and almost never write any kind of reviews, but hope I can keep other people from being fooled and wasting their time at Kia Ventura. More

Eric Schutte my finance manager at Kirby Kia Ventura was very professional and down to earth eric was relatable and kind. He worked very hard to give me excellent customer service. I would highly recommend very professional and down to earth eric was relatable and kind. He worked very hard to give me excellent customer service. I would highly recommend if your looking for a KIA and want the best team of Pro's who really want you to drive away in a KIA feeling treated fair with a deal you can live with. This should be your top pick. I know I will always bring my business here. Sincerely Tamara Rohman More

Today I bought my first Kia. Robert Papandrea was quite Today I bought my first Kia. Robert Papandrea was quite knowledgeable he walked me through all the many different options and features that Kia has Today I bought my first Kia. Robert Papandrea was quite knowledgeable he walked me through all the many different options and features that Kia has to offer. I was impressed. I test drove the car I wanted and chose which model that was best suited for what I was looking for. He did not talk over me or push me into anything. I felt relaxed and calm it was perfect. Robert really listened and using his years of experience knew right away how to guide me in the right direction. Nothing beats experience. Robert was friendly and professional I would recommend Kirby Kia Ventura to my family and friends without hesitation. My experience was painless, the way buying a car should be. Thank you Tamara Rohman . More

All the emloyees were professional and knowledgeable. The interaction between myself and Robert Papandrea was especially positive and made it a fun event for my purchase of a new car in a very long time. The interaction between myself and Robert Papandrea was especially positive and made it a fun event for my purchase of a new car in a very long time. My hats off to Kia of Ventura and all the folks I interacted with. The high rating given was well deserved. More

"Dave" is the man who received my car and wrote up the work order. I think that's his name. I also paid him at the Cashier Desk. He gave me the best service I have ever had from a car / service de up the work order. I think that's his name. I also paid him at the Cashier Desk. He gave me the best service I have ever had from a car / service dealer! He is fantastic! 6/20/13 Service Date More

I walked in the dealer knowing what I was looking for and George Estrada was more than helpful. His knowledge on the Optima was excellent. I drove off without any possible questions because everything was ex George Estrada was more than helpful. His knowledge on the Optima was excellent. I drove off without any possible questions because everything was explained to me. Overall, great experience with the KIA team. Thank you for the great service and making my first car purchase a fun experience,especially at the end with the bell ringing. :) -Marysol. More

I brought my 2011 Kia Sorento in to Kirby of Ventura to be serviced while on vacation from Colorado. David Winter went above and beyond my expectations ensuring my vehicle was repaired accurately and expe be serviced while on vacation from Colorado. David Winter went above and beyond my expectations ensuring my vehicle was repaired accurately and expeditiously. I will have peace of mind knowing my children and I will be safe in our Sorento as we head back to Colorado today. Thank you, David, for all your help. I wouldn't hesitate to send business your way. More

Robert was very nice and very helpful friendly he went out of his way to help us and Eugene to get the sorrento we want it out of his way to help us and Eugene to get the sorrento we want it More

Both Eugene and Jake were unbelievably personable, knowledgeable, friendly. Both were willing to help in whatever way they could, make us feel "at home" and important to the dealership. How nice it knowledgeable, friendly. Both were willing to help in whatever way they could, make us feel "at home" and important to the dealership. How nice it was to walk away after purchasing a vehicle and not feel pressured in any way and just satisfied by the way we were treated. These are two fine employees! Better keep them! Thanks, Judy and Bill Elliott 805-985-6557 More

We have been working with Dave Howard in service at Kirby for many years and will continue to do so. He rates high because he deserves it! In all areas, he offers excellent customer service, explains what ne for many years and will continue to do so. He rates high because he deserves it! In all areas, he offers excellent customer service, explains what needs to be done to the car, is punctual, courteous and friendly, and goes the extra mile, as it were, to make sure we are satisfied. I am an educational consultant in a nearby school district, and Dave always makes sure I have a way to get to an office or school. He is completely reliable and honest, which is saying a lot in today's world. We originally bought our jeeps from Kirby and continue to return for service because we know you continue to provide excellent service, even though Kirby is no longer a jeep dealership. As long as Dave Howard is there, we feel confident that the high-quality service we are used to will continue. He is terrific!!! Thanks, Dr. Phoebe Hirsch-Dubin More