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Kipo Cars of Lockport

Lockport, NY

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52 Reviews

5967 Robinson Rd

Lockport, NY

14094

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52 Reviews of Kipo Cars of Lockport

August 02, 2012

I bought a used 2011 equator and was very satisified with it. After seeing the 0% for 72 month offer on new vehicles, I deceided to upgrade to the 2012 equater. Kevin Zeitler was my sales professional for b More

by Rmaj01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Zeitler
August 02, 2012

Quite a nice experience. Steve went out of his way to find us the vehicle we desired. He was very thorough in describing the car and KIPO policies/services. We will not hesitate to come back for se More

by stegner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Steve Dawson
August 01, 2012

Kevin was very accomodating. We showed up at the dealersip 20 minutes before closing and he stayed late. I could tell that he was exhausted yet he kept a smile on. I would go back to him again in a More

by jeannie924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Zeitler
July 31, 2012

Working with Kevin was breeze. He made my buying experience very easy. He answered all my questions and was very helpful. I would return to this dealership and work with Kevin anytime. More

by JeffWolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Zeitler
July 30, 2012

Everyone is great. I had an issue with my other Suzuki and they handled that just great. Steve was the best salesman I have ever dealt with. My last new car was in 2000. I don't like sales people. Steve i More

by neilkunkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Dawson, Tim Stack
July 18, 2012

Kipo Suzuki in general and my saleperson Rich Smigiel in particular gave me a very rewarding and satisfying buying experience. He made me feel very much at ease and generated the aura of someone I could tru More

by mjrr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Smigiel
July 17, 2012

I had a very surprisingly pleasant visit and was not planning on buying a car that day, but the sales man was so professional and friendly. He answered all my concerns. Guided me to just the right Suzuk More

by Popcorneye8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Smigiel
July 10, 2012

Despite presenting all staff at the dealership with incredible issues and obstacles, all were courteous and helpful. The problems were solved and a happy customer drove away with the best car on the More

by Elisabethpercy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Wilhelm, Diane, Tom, Gary Heaton, Steve Dawson
May 09, 2012

This purchase was totally unexpected. I wasn't planning on trading in my 2009 SX4 as I loved the car and it had very low mileage. Your policy of keeping your customers informed of special sales events is w More

by jostew14020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Smigiel
May 08, 2012

I just purchased a new SX4. It is an absolutely wonderful vehicle and the price was great!! The sales manager, Gary, was extremely helpful in putting together a terrific deal. All of the employ More

by debbieklein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Heaton
May 08, 2012 -

Kipo Cars of Lockport responded

Hi Debbie, Your complete satisfaction is our main goal here at Kipo Suzuki. Thank you for your very kind review, and I hope we can be of assistance to you and your family again in the near future. Sincerely, Gary Heaton Sales Manager

May 08, 2012 -

Kipo Cars of Lockport responded

Sara, Thank you so much for taking the time to post a review on the websites. Should there ever be any questions or concerns just pick up the phone and call me. Thanks again, Steve Dawson.

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