Kinney Subaru
Rutland, VT
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98 Reviews of Kinney Subaru
Buying my Subaru Impreza. First off...I loved my first Subaru i got used from a small local dealer. Subaru's are great cars!! Well it was time for a new car...so i went Kinney First off...I loved my first Subaru i got used from a small local dealer. Subaru's are great cars!! Well it was time for a new car...so i went Kinney Subaru,my local dealer. They were fantastic people....right from the the start..very helpful ,helping me pick a car in my price range..(Todd) Then came the financing dept. They helped with that,even got me lower interest rate!! Ty!! (Greg).. Then a little later i went back for some service i needed..Fantastic again,from the service dept..(Karen) Thanks for the car wash too!!! So i would tell anyone looking for a new or used car........Kinney Subaru is the place to go!! Friendly and very helpful.... Btw....I love my 2012 Subaru Impreza!!! Tammie Hathaway More
Great experience, great car, great price Purchasing a car is an arduous and often grueling experience—not so at Kinney Subaru of Rutland. My partner and I had been car shopping for about a Purchasing a car is an arduous and often grueling experience—not so at Kinney Subaru of Rutland. My partner and I had been car shopping for about a week, test driving vehicles all over Vermont, spending seemingly endless hours in dealer lobbies, and continually coming up empty. Bottom line—we were tired. We were tired of looking at cars that seemed great online, only to find out that the deceivingly low online price was simply a lure to get prospective buyers in the door. We were tired of feeling taken advantage of by salesmen who played on the fact that we were two women. We were tired of the run-around and being made to wait for no reason other than to wear us down. As we drove to the Rutland Kinney Subaru dealership, we were expecting more of the same. But more of the same never came. Instead, we were offered respect and treated to an incredibly pleasant and enjoyable car-buying experience. That February morning, we had come to look at a specific car—a 2011 Subaru Outback with low miles and all the bells and whistles. We knew we loved Subarus; our 2007 Outback had long been our favorite car we had owned. My partner called ahead and spoke with Mike Maliniak, who offered to come in on his day off to show us the vehicle. When we arrived Mike had the car warmed and ready for us. We talked for a minute and then hopped in the car for a test drive. Mike was not only knowledgeable about the car, but he also instructed us where to go so that we could test the car in all sorts of Vermont conditions, including bumpy unpaved back roads. Mike was friendly, and we felt very comfortable conversing with him and asking him questions. We got back to the dealership and decided to move forward with our plan to purchase the vehicle. Mike was respectful, open, and not pushy at all. Our opinions and concerns were addressed as valid, we did not feel as though we were being hustled, and it was clear Mike was trying to get us the best deal possible. All of these made us more confident in our decision to not only buy this car, but to buy this car from this dealership and from this sales professional. Checking other online sources, we saw that the vehicle was already offered at a fair price (unlike vehicles at other dealerships). Still Mike worked with us on our offer, using his expertise to help us get the vehicle at the best possible price. We were not only impressed with how smooth and comfortable the negotiation went, but we were also very happy with the ultimate price paid for the vehicle. Tom, who helped us finalize the purchase, was also great. He moved us through the purchasing process quickly and efficiently, explaining various warranty options and organizing our paperwork. We have had our 2011 Subaru for a week now, and we love it. It handles well in the Vermont ice and snow, it is comfortable, and it is replete with an all-weather package (including seat warmers). When we drive the car, we feel like we’re riding in a luxury vehicle. We are happy with our purchase and happy that we went to Kinney Subaru of Rutland. If you’re looking to have a pleasant experience purchasing a high-quality vehicle at a fair price, go to Kinney Subaru of Rutland (and ask for Mike!). More
The Kinney experience A little background: In 2002 I purchased a new Jetta at Kinney VW. I loved that car - we went through a lot together, but in 2010 or so, I experienc A little background: In 2002 I purchased a new Jetta at Kinney VW. I loved that car - we went through a lot together, but in 2010 or so, I experienced a problem with my heated seat - driver's side. I was going to work in Poultney from Clarendon and felt a really hot spot and smelled something burning. Not only had the seat caught fire - but it burned through the seat and a coat I had on. When I brought it back to the service department I was told that it was no longer under warranty. Long story short - they hadn't corrected something they were supposed to, and I contacted VW of America. They took the car for over 10 days - during which time I had to rent a car - and was never offered a loaner. They treated me like a second class citizen and I vowed never to do business with Kinney again. In December 2013 I had my first "accident" - a deer ran into my car on Route 91 as I got off the highway. The accident was very traumatic for me. I loved the Jetta - it had over 200,000 miles - I had just put new tires on it and mechanically is was golden. The car was totalled by the insurance company and I needed a new vehicle. Time grew short - I had decided that I needed a 4-wheel drive (or all-wheel) and my daughter has owned 2 Subarus - an Outback and a Forester. I settled on an Outback and looked at several at a number of different dealers, but as the time grew short, I had no option, but Kinney Subaru, and did not enter into this deal terribly willingly. Josh sold me the car and was polite and informative, but meeting Karen was, for me, like I had found a pot of gold. Her good business sense, customer service skills extraordinaire and caring attitude "flipped" me. The whole service department has been wonderful - and Karen's caring attitude has serve me well twice...the first time I kept hearing a noise that became louder and louder. At Karen's insistence I brought it in - was give a loaner - and they kept the car for about 5 days. At the end of that time no one had heard the noise. I went in one morning and went out on the road (driving) with Karen and a tech - my car was spot on - and the noise was LOUD. We went back to the garage and I took another gentleman out - who had never heard the noise in any one of the cars. Contact to Subaru and they fixed the issue. Fast forward another couple of weeks and this horrible sound emanating again from the car...Karen again to the rescue - ice build up - suffered by many car owners this year. Karen is a gem! And her staff is great too. More
It doesn`t get any better Buying a brand new car for the first time in my life was becoming very stressful until i talked to Walt. He was very informative and his demeanor was Buying a brand new car for the first time in my life was becoming very stressful until i talked to Walt. He was very informative and his demeanor was calm and friendly. I will refer anybody i know to Walt if they are looking for a car. I talked to over 5 different Subaru dealerships in the state and Walt was by far the best( and the price was right) More
Mom's car My Mom was in search of a new car and I wanted her to get a Subaru for those Vermont winters. Paul at Kinney Subaru treated her great. I am out of sta My Mom was in search of a new car and I wanted her to get a Subaru for those Vermont winters. Paul at Kinney Subaru treated her great. I am out of state so my mind was at ease when she went there to buy a car by herself for the first time. The service department has been great as well. Would definitely recommend for sales and service! More
Friendly, pleasant and fabulous experience. After looking at a dozen dealerships with prices that were just completely out of my budget, I went to Kinney Subaru and had the pleasure to consult w After looking at a dozen dealerships with prices that were just completely out of my budget, I went to Kinney Subaru and had the pleasure to consult with Ms. Bletz about purchasing a used car and couldn't have been more pleased with how patient she was with all the questions I had to ask her, along with fully answering all of my questions. As well as being very polite and nice she was very happy go lucky and just all around exquisite personality made my choice in buying a car that much easier. I hope to buy more cars from Ashley in the years to come!! More
Great experience After spending hours and hours test driving cars and getting no where near the payment I was looking for, I went to Kinney Subaru and dealt with Ashle After spending hours and hours test driving cars and getting no where near the payment I was looking for, I went to Kinney Subaru and dealt with Ashley Bletz and Paul Walsh. It was a very good experience for me. Only spending an hour there , I found a car I loved and a payment that was within my budget. Ashley was very helpful and friendly. Paul even allowed me to take a car home just to be sure it was what we wanted. Kelly Platts did my financing. She was wonderful and explained everything very well. More
excellent My experience at Kinney Subaru was excellent! I was astounded by how smooth the process was. I was able to get a great deal on a car that I love and M My experience at Kinney Subaru was excellent! I was astounded by how smooth the process was. I was able to get a great deal on a car that I love and Mike was a great help in assisting me with my car buying experience. I would recommend Kinney Subaru to anyone who wanted a great deal and excellent service, and tell them to ask for Mike! More
Great experience. I worked with Paul Walsh sales manager for my purchase He was very accomodating, sincere and fought to get me the best deal possible. I will definitel I worked with Paul Walsh sales manager for my purchase He was very accomodating, sincere and fought to get me the best deal possible. I will definitely buy here again. More
Great customer service Working with Paul was a pleasure. In addition to excellent customer skills, he has a genuine personality and makes the car buying experience comfortab Working with Paul was a pleasure. In addition to excellent customer skills, he has a genuine personality and makes the car buying experience comfortable and fun. More