Kings Volkswagen

Great, quick service, always right the first time, free wifi Highly recommend Kings VW service. Polite professional and quick. All of our VWs are serviced here. Free wifi and well lighted work area for me. With Highly recommend Kings VW service. Polite professional and quick. All of our VWs are serviced here. Free wifi and well lighted work area for me. With power outlets! More

Great experience I was totally satisfied with the service at Kings VW. Debbie in the service department was excellent from the time I walked in she was assisting me a I was totally satisfied with the service at Kings VW. Debbie in the service department was excellent from the time I walked in she was assisting me and answering my questions. I was given a tour of the facility and offered refreshments. 1st class service and my vehicle checked out great! More

Regular service - quick turn around We received our usual service on our Passat. I was able to get in and out quickly, and I was thankful for the promptness and friendliness of the staff We received our usual service on our Passat. I was able to get in and out quickly, and I was thankful for the promptness and friendliness of the staff. Was quite disappointed a couple days later to find the cap for the AdBlue laying in the trunk with the cover next to it. Subsequently, AdBlue splashed out onto the carpet and items in the trunk. More

Excellent Service Service departments can make a woman feel like an unwelcomed visitor in a mans world. Kings never makes me feel this way. I am greeted with a smile, Service departments can make a woman feel like an unwelcomed visitor in a mans world. Kings never makes me feel this way. I am greeted with a smile, usually by first name, and treated with respect. My car was there for cosmetic repair of an oops by the driver. I am totally satisfied in the repair. More

Great purchase experience Just purchased a new Passat. Ian and Chris were great to work with. Very informative, they know their product very well (unlike some other dealerships Just purchased a new Passat. Ian and Chris were great to work with. Very informative, they know their product very well (unlike some other dealerships). Very low pressure (in fact, no pressure). More

Experience was nice Bryan knew his stuff about the car Bryan my car salesman was the perfect no pressure working WITH YOU from start to end he defintley knew his stuff about the car. I really enjoyed worki Bryan my car salesman was the perfect no pressure working WITH YOU from start to end he defintley knew his stuff about the car. I really enjoyed working with him because he wasn't your average car salesman where they say "this is a key and it turns it on'. CONS: they had their used car manager test drive my trade in they where revving the xxxx out of it. He didn't really care about us at all (probably playing spider cell and we interrupted him when we came in which is why he didn't have anything to do with me). When I was starting to leave thats when he came out and said is there anything I can do for you and than you for buying. HE NEEDS SOCIAL SKILLS. More

Good response from Service Adviser and Service manager The shop didn't perform the tire rotation I paid for. Evidently the mechanics didn't think I needed it but it had been 10,000 miles since last perfor The shop didn't perform the tire rotation I paid for. Evidently the mechanics didn't think I needed it but it had been 10,000 miles since last performed, and they charged me for the work. I notified the Service Adviser who apologized, got the work done, and refunded my rotation payment for their error and my inconvenience. The Service Manager called me the next day, apologized, and said he had addressed the issue with his team and did not believe this was something that happened regularly. More

Quick service - very welcoming Just had a oil change and tire rotation but it went very fast and very friendly staff! Don't have plan to go back for a year - but I am sure I will g Just had a oil change and tire rotation but it went very fast and very friendly staff! Don't have plan to go back for a year - but I am sure I will get the same level of service. More

#Pink beetle 2017 Worked with me from day one when I came in to inquire about the #pink beetle. Bryan knew exactly what I was talking about and even had a picture and Worked with me from day one when I came in to inquire about the #pink beetle. Bryan knew exactly what I was talking about and even had a picture and specs on the car. He also kept me informed on any news about the release date and personally called me when he had the news that my #pink beetle was on the way to Kings VW. Thanks! More