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Kings Volkswagen

Cincinnati, OH

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309 Reviews

9570 Kings Automall Rd

Cincinnati, OH

45249

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Showing 309 reviews

December 01, 2016

Great service! We love Kings Volkswagen. We have had a great experience with both our Vw's that we purchased. Scottie in service is amazing! He always remembers o More

by Willyp876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm not sure of the name but a very sweet young lady who was working in the area that Scott was in. She was the receptionist that checked us in for the oil change. She was super friendly also., Chris Davis, Ian Evans, Scott Johnson
December 01, 2016

Excellent service It's always a pleasant experience to deal with the people at Kings VW, especially with Scott Johnson. He knows a lot about VW cars, and he is always w More

by HEIMEX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Scott Johnson
November 30, 2016

Great Customer Service! I have been going to this dealership for a very long time because I purchased my car at their Loveland location so I moved to the new location when th More

by maryloubenjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deryck Cooper always follows up to ensure that the work met my expectations every time., Scott Johnson, Wayne Weldy
November 30, 2016

Simply the best! Easy to deal with and conviently located. Fast, friendly, efficient and well priced service. As long as I need dealer service, I'll use Kings VW. More

by JDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
November 29, 2016

Great Service Dept I stopped by because of a leaky heater core without an appointment. The service dept was very friendly and told me to leave my car and they gave me a More

by RODSUE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
November 29, 2016

Great Experience Went there to look and ended up buying a car! Everyone there was very friendly and didn't pressure us into buying anything we couldn't afford, they ev More

by birdypwns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Evans
November 28, 2016

Mouse blew up in engine Scott Johnson was very helpful. He made sure I only paid what I needed. It is great dealing with him and my car was fixed 3 days before I was quoted. More

by TMOORMANJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
November 28, 2016

Lack of follow up I purchased the car a few weeks ago and have a small issue with it. I have reached out to he sales manager as well as the sales person for help with More

by SHARKMAT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyndsey Mounce
Nov 28, 2016 -

Kings Volkswagen responded

Dear SHARKMAT, I apologize that no one has responded to you regarding the issue with your car. Please contact me so that we can attempt to resolve the problem. Please call me directly at 513.642.0312. Regards, Tony Blaine General Manager Kings Volkswagen

November 24, 2016

Excellent experience with Kings Volkswagen I went to Kings volkswagen for the second time and I am very satisfied. It is very easy to make an appointment on line, the schedule has been follo More

by Mark5903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deryck Cooper, Scott Johnson, Wayne Weldy, Tiffany Hurst, Debbie Green
November 23, 2016

Had recall service done 2016 GTI had recall issued by VW, Kings did the service which involved dropping the gas tank. They were fast, it was finished in about an hour and a h More

by Michael S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Weldy
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