Kings Toyota
Cincinnati, OH
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A great car for a good price. I was solely interested in a good engine in a heavy car with good tow-ability. On the website, I saw the car I wanted, and that was my decision. They I was solely interested in a good engine in a heavy car with good tow-ability. On the website, I saw the car I wanted, and that was my decision. They transported that car to a more local lot for me to test drive. The paperwork and down payment had some snafus, but Brian at Kings Toyota had the patience of a saint. Prepare for work slowdowns with loans and mail during the pandemic, I thought I was timely, but circumstances can make some paperwork and mail a bit late. I now own a beautiful black SSV Tahoe with a lot more features than I bargained for. Amazing deal, Great service, and salesman that deal well with customers. More
Thank you Wanda for great support and humble response. You are awesome and done great job for giving proper guidance. Thank you so much. Aa You are awesome and done great job for giving proper guidance. Thank you so much. Aa More
Terrific all around experience! I had a very good experience here, especially with the highly professional and knowledgable salesperson, Darrell Gesell. He was very patient with ever I had a very good experience here, especially with the highly professional and knowledgable salesperson, Darrell Gesell. He was very patient with everything I wanted. He thoroughly reviewed all the models I was considering, highlighting and pro's and cons of all features, and he followed up promptly with my questions after the first visit. Finally, he made the transaction experience seamless. Also, I had a quick and comprehensive session with the business manager - very positive. Darrell followed up with me a few days after I drove away with car, which was a nice touch. I feel confident that he will be helpful with questions in the future. More
Obviously you have a mystery salesman, as Ian Tabor helped me, yet he is not on your list of salespeople! He was great and came to pick me up so I could get the car.*****(5 stars). Tom Corkhill helped me, yet he is not on your list of salespeople! He was great and came to pick me up so I could get the car.*****(5 stars). Tom Corkhill More
Emergency tire repair Service was fast and courteous. The service advisor (Dylan Hoffman) was very friendly and seemed eager to be of assistance. The lady overseeing the Service was fast and courteous. The service advisor (Dylan Hoffman) was very friendly and seemed eager to be of assistance. The lady overseeing the waiting area (I did not get her name) was also super friendly and helpful, pointing out the amenities, and made a few jokes, helping keep everyone entertained. More
Friendly Service I bought my used Rav4 from Kings almost 2 years ago and have been happy with their customer service the entire time. I had an issue with the spare key I bought my used Rav4 from Kings almost 2 years ago and have been happy with their customer service the entire time. I had an issue with the spare key earlier this year and had to visit the dealership twice. The manager handled it and I had a new key in less than an hour. I recently went in for a tire rotation and was pleasantly surprised with how well the staff handled their Covid procedures, All employees were wearing masks (and the customers) and guests we spaced out- it was never crowded even though they were constantly busy. My service advisor, Alyssa was very helpful and polite- as were all the employees I interacted with. Very happy with my services thus far at Kings. More
Fast, friendly, easy service I've bought a few cars from these folks. Always get great sales help from Eric, and their service department is top notch. I do dealer service for my I've bought a few cars from these folks. Always get great sales help from Eric, and their service department is top notch. I do dealer service for my Toyotas because they go over the top to make it a great experience. I've worked with Tony, Travis and Christina as service advisors, they're excellent. Rob runs a great shop. More
No hassle and great list price on a 2010 used Jeep I'm impressed with this dealership because they took in a 2010 Jeep Wrangler with 52K miles and priced it fairly. I called Toyota immediately when I g I'm impressed with this dealership because they took in a 2010 Jeep Wrangler with 52K miles and priced it fairly. I called Toyota immediately when I got wind the Jeep was in their lot. The salesperson Danny had the Jeep waiting for me when I arrived early in the morning. When we wanted the Jeep, we simply agreed to the price and Toyota 1) requested no down payment and 2) said they wanted the Jeep to pass mechanical inspection before we could purchase it the next day. Danny had received other calls on this car, but he told them it was being looked at. Overall, a great no-hassle experience from this dealership. Thanks, Toyota! More
Free oil change service Very efficient and quick. Very clean waiting room. Tony Fiorito was very knowledgeable and pleasant to deal with. Very positive experience as has a Very efficient and quick. Very clean waiting room. Tony Fiorito was very knowledgeable and pleasant to deal with. Very positive experience as has all my dealings with Kings Toyota over the past 5 years. More
Great Service Buying a Used Car I had to purchase a car quickly as my daughter's car was totaled in an accident. We went through the lot very near closing time and found something w I had to purchase a car quickly as my daughter's car was totaled in an accident. We went through the lot very near closing time and found something we were interested in. We entered the showroom and were greeted by Tim Klenk. Tim helped us to find out information about the vehicle we were looking at and went the extra mile to ensure that we were able to get the paperwork completed the next day. The vehicle had been taken in on trade that very day and we turned that around within 24 hours. Then he worked to get the vehicle cleaned and serviced and to my daughter. We are very pleased with his customer service and attention to detail. Highly recommend Tim if you are looking for a used car. More