Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kings Toyota
Cincinnati, OH
460 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 460 reviews
January 04, 2021
I just had the best experience ever, buying my new car at Kings. Jason Xzu was so nice. No pressure, informative and professional. I appreciated his honesty. Mr Rodriguez, who handled my paperwork was more Kings. Jason Xzu was so nice. No pressure, informative and professional. I appreciated his honesty. Mr Rodriguez, who handled my paperwork was more than kind. I also appreciated the Covid protocol and the respect they exhibited. More
by Kennedy.karen10
Employees Worked With
Jason Xzu, Mr Rodriguez
December 29, 2020
The battery died on my 2016 Tacoma Limited and King's Toyota was able to fit me in during a bery busy season. Matt McGee was very professional and had my truck going in no time! This was a very good se Toyota was able to fit me in during a bery busy season. Matt McGee was very professional and had my truck going in no time! This was a very good service experience. More
by Oscar Moseley
Employees Worked With
Matt McGee
October 29, 2020
Excellent service all around! My salesman, Darrell Gesell, was able to get me a great price on a 2021 Tacoma Offroad. I love it! Thank you for an overall great experience. John Gonzalez, the Business Gesell, was able to get me a great price on a 2021 Tacoma Offroad. I love it! Thank you for an overall great experience. John Gonzalez, the Business Manager, was also very helpful and has great customer service. This is our 4th Toyota we purchased from Kings Toyota. Please ask for Darrell Gesell if you want exceptional service in purchasing a vehicle at Kings Toyota!! I highly recommend!! More
by sparkssk
Employees Worked With
John Gonzalez, Darrell Gesell
October 17, 2020
We purchased a 2020 Toyota Sienna and were promised prior to purchase for the alignment to be corrected so we went on with the sale. Never was this ever corrected After returning numerous times and basically to purchase for the alignment to be corrected so we went on with the sale. Never was this ever corrected After returning numerous times and basically being told oh well. (I have documents that back all of this up) Kings claims to care about customers and they do not. I have three children and am now paying for a van that is unsafe and Scared to drive that could cost me major dollars in the future due to this dealership not helping correct or replace the van with one with no issues. Very disappointing! More
by Nicoler
Employees Worked With
Greg walker
October 09, 2020
Terrible experience at Kings Toyota used car sales man was very condescending very unprofessional basically called me a liar would not recommend this dealership at all was very condescending very unprofessional basically called me a liar would not recommend this dealership at all More
by Steve.young65
Employees Worked With
Austin
August 21, 2020
Great experience at Kings Toyota ! Bought my 2nd Rav4. Have also owned a Celica, Camry wagon, Solara convertible and Rav4 LE. Terrific salesman Joe Heckler. Have also owned a Celica, Camry wagon, Solara convertible and Rav4 LE. Terrific salesman Joe Heckler. More
by cincinnana1
Employees Worked With
David Cornett
August 18, 2020
Very Pleased Tony Fiorito was my Service Advisor. The dealership did a great job protecting customers from the Corona virus. I especially enjoyed being able to s Tony Fiorito was my Service Advisor. The dealership did a great job protecting customers from the Corona virus. I especially enjoyed being able to sit outside. The car was disinfected when I got it back. The Maint Reqd light was not reset and I didn't notice it until I got home. I called and it was easily fixed over the phone. Overall, would highly recommend the dealership. More
by wfkoebel
Employees Worked With
Tony Fiorito
August 12, 2020
Enjoyed the buying experience It was a pleasure doing business with Kings Toyota. No high pressure tactics were used. I got the options I wanted at a fair price. It was a pleasure doing business with Kings Toyota. No high pressure tactics were used. I got the options I wanted at a fair price. More
by robspeed
Employees Worked With
Buff & touch was excellent, but I don't remember the man's name., Ashley Findsen
August 11, 2020
loyal customer Kings Toyota is the first place I always look, for good assistance --whether buying a used or new car, or getting service on my Toyota. Kings Toyota is the first place I always look, for good assistance --whether buying a used or new car, or getting service on my Toyota. More
by mtr.paula
Employees Worked With
Andre Willis Sr., Darrell Gesell, Melissa Fischer, Sophie Kidd, Matt McGee, Eric Howell
August 11, 2020
Excellent service I have been a customer of Kings Toyota for several years. I have always been pleased with their friendly manner and good service. I never feel pressur I have been a customer of Kings Toyota for several years. I have always been pleased with their friendly manner and good service. I never feel pressured to purchase anything. More
by lauraaware
Employees Worked With
Andre Willis Sr., Darrell Gesell, Rob Schoenhoft, Melissa Fischer, Sophie Kidd, Matt McGee, Eric Howell
