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Kings Toyota

Cincinnati, OH

4.1
462 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 462 reviews

June 10, 2011

My rating is only for Tony. He is a very nice person and a straight shooter. The care and service aspects remain to be seen. Your loggin requirements is bull shit! More

by jsh3234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Sprajsh3234dling
June 10, 2011

EXPERIENCE SEEMED OPEN AND HONEST. TOM WAS VERY KNOWLEDGABLE ABOUT PRODUCTS. WE ARE CONSIDERING BUYING ANOTHER CAR IN THE NEAR FUTURE AND WILL CONTACT TOM WHEN WE DECIDE TO PURCHASE. THE NEW CAR E More

by PGROEN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TOM RYAN, Tom Ryan
Jun 15, 2011 -

Kings Toyota responded

Glad to hear you enjoyed the NEW OWNER EVENT. We find most new vehicle customers really value the time spent with the service staff - both ASM's and technians. Our goal is to make you comfortable whether you're purchasing a vehicle or having one serviced. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

I was thoroughly impressed with my experience with Kings Toyota and always have been. This is the third car I have purchased from Joe Heckler at Kings. I moved to Michigan 2 years ago but still made my hus More

by lisakelp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Joe Heckler
Jun 15, 2011 -

Kings Toyota responded

WOW!!!! Driving all the way from Michigan to purchase a new car from JOE HECKLER and KINGS TOYOTA! Now THAT's a satisfied and loyal customer.......THANKS! Regard, Heather T. Chattos Customer Relations Manager

June 10, 2011

Christiana was very knowledgable and easy to work with-she is the first care sales person that made us feel that she was working for us-not just the dealership. We love our Sienna Limited. When we we More

by cbremer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Richmond
Jun 15, 2011 -

Kings Toyota responded

CHRISTINA RICHMOND hits another one out of the ballpark with great customer service! That's what you'll always get when you shop at KINGS TOYOTA. Thanks Christina! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Mike was extremely helpful with all of the variables we were trying to pin down. Though we did not end up with our first choice (a Rav4 with 3rd row seating), it was not due to Mike's "lack of trying". More

by tmolitors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
Jun 15, 2011 -

Kings Toyota responded

So glad MIKE LEWIS was able to find you the right vehicle. Mike always goes a the extra mile to help his customers and make sure they are nothing but satisfied....what EXCELLENT customer service. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Gregory was very efficient and did exactly what I asked of him. He was genuine and made me feel "okay" to ask questions no matter what they were. I enjoyed working with Greg and will be back to buy another More

by mattia953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Marshall
Jun 15, 2011 -

Kings Toyota responded

GREGORY MARSHALL certainly knows his product....he is a great asset to KINGS TOYOTA and the next time you come in, I'm certain he'll be here with that wonderful smile! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Steve is the reason I come back to Kings Toyota. He honest and great to work with. He is also a good friend to know. More

by Nan Bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skolnick, Steve Skolnick
Jun 15, 2011 -

Kings Toyota responded

Working with STEVE SKOLNICK is always a pleasure. He knows and understands his customers wants and needs...it's no wonder he has his own following....almost like a ROCK STAR! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Jim Gray is an awesome sales professional. His friendless and product knowledge made a great impression on me. I can't remember the name of the finance manager but getting me a refund on my gap insurance fro More

by momtooo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gray, I can't remember the finance guys name
Jun 15, 2011 -

Kings Toyota responded

We agree....JIM GRAY certainly knows how to take care of his customers.....that's why they keep coming back again, and again, and again. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

This is the 2nd Toyota car that I have purchased from Kings Toyota. In both cases it was hassel free. The showroom is great and the help is extremely pleasant. It really didn't take much time at all a More

by tcorkhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hronek, Steve Hronek
Jun 15, 2011 -

Kings Toyota responded

That's what we like....repeat customers that are THIS HAPPY! So glad STEVE HRONEK was able to make your experience perfect! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

We have worked with Chris for about 3 or more years. He We have worked with Chris for about 3 or more years. He has always respected our views and has gone out of his way to make sure we get the car we wa More

by janalen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hamm, Heidie Mowery, Chris Hamm
Jun 15, 2011 -

Kings Toyota responded

CHRIS HAMM and HEIDIE MOWERY, what a great team! You always know you'll get everything you expected and more when you work with them. Regards, Heather T. Chattos Customer Relations Manager

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