Kings Toyota

Christine, our sales associate, was a pleasure to deal with. She spent a lot of time with us, both before, during and after the test drive, and never made us feel rushed or like we were asking a stupid qu with. She spent a lot of time with us, both before, during and after the test drive, and never made us feel rushed or like we were asking a stupid question. She was easy to talk with, had a ready laugh, and made the whole experience a joy. She's great! More

Chris was very helpful. I knew I was looking to lease and hoping to trade in my current car. I received the best trade in offer from Toyota and received the sale offer allowing me a very nice car paymen and hoping to trade in my current car. I received the best trade in offer from Toyota and received the sale offer allowing me a very nice car payment. I wanted a specific car color which they did not have on the lot. Chris explained I could wait and they would have one probably in a week or so. I was pleasantly surprised when I received a call telling me my car was in 2 days later. Due to a vacation and scheduling I actually had to wait to pick it up and Chris was very nice and came in on his off day to finish up the paperwork and ensure I was happy with the car. I just had my first free oilchange which went smoothly as well. More

Joe met us outside at the door and welcomed us to the dealership. We told him exactly what we were interested in and he walked us straight to the car on the floor. We looked at the new car and also a dealership. We told him exactly what we were interested in and he walked us straight to the car on the floor. We looked at the new car and also a demo. We couldn't decide on what color we wanted right away. We ended up buying the car that Joe showed us first and it was the one next to the table where we sat. We had been to one other Toyota dealership and a Volvo dealership. At the other Toyota place, we never got to see the model we wanted. That man did call us back a few weeks later to check up on us, and said he could get a car for us. We were impressed by the trade-in price Joe got for us. It was much higher than the Volvo dealer. And the total cost of the car was lower than we had expected to pay. Joe made the whole experience good on a very hot afternoon/evening. The mam who processed our loan and took care of the insurance was very good also. He was efficient and nice too. We drove the car home that evening without expecting that. We did attend the New Owner's Meeting this past week and were so impressed with it. This is our 4th new Toyota and we had never been invited to any event. It made me realize what dedicated employees of a great company can do. Thanks for the evening. King's Toyota is a professional place with very nice people. Thanks Patti Araya More

We first met Joe Heckler when my wife and I were looking for a small SUV for her in Nov. 2009. Joe did an excellent job in pointing out the benefits of the Rav 4 versus similar competitive models. I was so for a small SUV for her in Nov. 2009. Joe did an excellent job in pointing out the benefits of the Rav 4 versus similar competitive models. I was so satisfied with the way he helped us out that I made it a point to work with him when I came in to look for a new car for myself in Feb. Again he was very helpful. At that time you had a great lease program for Camry's and Rav 4's. After having driven my wife's Rav 4 it was and easy decision to get on for myself. Joe was very helpful in explaining the difference in buying the car and leasing it. I would not hesistate recommending Joe to anyone I know who is looking for a new car. My wife and I are very happy with Kings Toyota and the folks working there. More

When I walked into Kings Toyota I was going through the motions to be certain I had made the right choice on ANOTHER car. So I drove the Rav4 and pretty much to my amazement I fell in love with it. After motions to be certain I had made the right choice on ANOTHER car. So I drove the Rav4 and pretty much to my amazement I fell in love with it. After 2 days of haggling with the other dealership for the small SUV I thought I wanted, my mind was exhausted at the thought of having to start over...good thing I didn't have to. From start to finish my buying experience was calm and easy...no haggling involved. Christina, my salesperson, was upfront about the price. No starting with what 'payment I could afford' angle, which pleased me to no end. So I walked in to buy and in no time at all the transaction was done. I have never purchased such a big ticket item so easy and hassle free in my 52 years. So, would I recomment Kings Toyota and Christina Richmond to my friends? The answer is a resounding YES! But...the service didn't stop there. A few weeks ago, nearly 3 months after my purchase, I locked my keys in my car at a nearby grocery store. Somewhat panicked I called Kings and relayed my dilema. The person answering the phone said 'let me transfer you to Christine, I believe she's here and might be able to help you'. Christine called the service department hoping to cut a new key for me, but they had just closed. So she offered to pick me up herself, drive me home to get my spare key and drive me back to my car. Rescue complete. Now that's going above and beyond. I just hope she's still there when I purchase my next new car!! Rebecca Powell A very satisfied Toyota customer. More

It was the best experience I have ever had of buying a It was the best experience I have ever had of buying a car. The salesman, Jim Gray was great, he first e-mailed me about my lease coming to an en It was the best experience I have ever had of buying a car. The salesman, Jim Gray was great, he first e-mailed me about my lease coming to an end and communicated back and forth my opitions. I really felt like I knew him and was really great dealing with him. I knew pretty much what I wanted another Rav4 and the color. That day when I left they were already starting on the paper work and would have the car ready the next day. I drove in my old Rav4 and picked up the new, it was the fastest, smoothest transaction ever. Thanks to the people at Kings Toyota and especially Jim Gray. Kings Toyota deserves an A+ in its repeat customer service which it was lacking before. Kings Toyota is not even close to where I live but keep going back because I like them and the selection is larger. Toyota of Cincinnati is a lot closer but I will never go in there again, they should be shut down. More

Awesome experience! I would recommend this dealership to others! Customer service was outstanding! Joe our salesperson was very nice to work with & Daniel the business manager was too! others! Customer service was outstanding! Joe our salesperson was very nice to work with & Daniel the business manager was too! More

We have worked with Chris for about 3 or more years. He We have worked with Chris for about 3 or more years. He has always respected our views and has gone out of his way to make sure we get the car we wa We have worked with Chris for about 3 or more years. He has always respected our views and has gone out of his way to make sure we get the car we want. This is the first yeaar we have worked with Heidie for our detail work. She listen to what we wanted and asked questions to make sure it was right. Needless to say we would and will recommend them both at all times. More

I feel that Mr. Bruce Ihle was a very nice and honest sales person, this is "Why" I rated him so highly. I went to Kings Toyota already knowing what vehichle I wanted to purchase and Mr. Ihle put me in sales person, this is "Why" I rated him so highly. I went to Kings Toyota already knowing what vehichle I wanted to purchase and Mr. Ihle put me in that vehichle with no run around about the price. (the run around that I had recieved at another dealership, as far as pricing) With the experience I had with Mr. Ihle and Kings Toyota, I would return again the next time I decide to purchase a vehicle; I would also recommend Mr. Ihle and the dealership to family and friends. Jammie Huber More

Salesperson went out of his way to find the extact car we wanted. They met the price we wanted and were very professinal and friendly. We did shop other dealerships but chose Kings because of Jim and his tea wanted. They met the price we wanted and were very professinal and friendly. We did shop other dealerships but chose Kings because of Jim and his team. Highly reccomend. More