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Kings Toyota
Cincinnati, OH
453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 453 reviews
March 04, 2021
Trust me, they don't even deserve one star. Toyota Trust me, they don't even deserve one star. Toyota will not cover a problem that they have a TSB out on. Then I brought my vehicle to the servi Trust me, they don't even deserve one star. Toyota will not cover a problem that they have a TSB out on. Then I brought my vehicle to the service department for a lose windshield wiper that was covered under the warranty. A mechanic tightened it in their garage and I left. The windshield wiper messed up again, but now the vehicle is out of warranty. Since my car wasn't taken back, there is no record of my windshield wiper amd they won't cover it. DO NOT BUY TOYOTA AND DEFINITELY DO NOT USE THIS SERVICE DEPARTMENT OR DEALERSHIP More
by James
Employees Worked With
Collin Delaney
March 01, 2021
I highly reccomend Kings Toyota to anyone searching for a car. This is my third car from them because I have such good experiences. Nate Lewis was the greatest salesman I have had. He provided excellent cust car. This is my third car from them because I have such good experiences. Nate Lewis was the greatest salesman I have had. He provided excellent customer service and made me feel like I was his only customer. As a retired customer service rep at American Airlines I feel I do recognize good service. More
by Connieschmidt1947
Employees Worked With
Nate Lewis
January 31, 2021
Had the worst experience yesterday! Came in to view what was available in AWD thinking that a larger car lot would have a good selection and sales people willing to show me and help me figure out what I wan was available in AWD thinking that a larger car lot would have a good selection and sales people willing to show me and help me figure out what I wanted/needed in a car. The salesman was horrible and proceeded to tell me what I could afford and wouldn't even consider showing me cars that he seemed "out of my price range" let alone look to see if anything was available in any of their sister lots right next door. Overall horrible experience and we will not be returning. More
by amandaj3237
Employees Worked With
No idea threw his card away at first trash can
January 04, 2021
I just had the best experience ever, buying my new car at Kings. Jason Xzu was so nice. No pressure, informative and professional. I appreciated his honesty. Mr Rodriguez, who handled my paperwork was more Kings. Jason Xzu was so nice. No pressure, informative and professional. I appreciated his honesty. Mr Rodriguez, who handled my paperwork was more than kind. I also appreciated the Covid protocol and the respect they exhibited. More
by Kennedy.karen10
Employees Worked With
Jason Xzu, Mr Rodriguez
December 29, 2020
The battery died on my 2016 Tacoma Limited and King's Toyota was able to fit me in during a bery busy season. Matt McGee was very professional and had my truck going in no time! This was a very good se Toyota was able to fit me in during a bery busy season. Matt McGee was very professional and had my truck going in no time! This was a very good service experience. More
by Oscar Moseley
Employees Worked With
Matt McGee
October 29, 2020
Excellent service all around! My salesman, Darrell Gesell, was able to get me a great price on a 2021 Tacoma Offroad. I love it! Thank you for an overall great experience. John Gonzalez, the Business Gesell, was able to get me a great price on a 2021 Tacoma Offroad. I love it! Thank you for an overall great experience. John Gonzalez, the Business Manager, was also very helpful and has great customer service. This is our 4th Toyota we purchased from Kings Toyota. Please ask for Darrell Gesell if you want exceptional service in purchasing a vehicle at Kings Toyota!! I highly recommend!! More
by sparkssk
Employees Worked With
John Gonzalez, Darrell Gesell
October 17, 2020
We purchased a 2020 Toyota Sienna and were promised prior to purchase for the alignment to be corrected so we went on with the sale. Never was this ever corrected After returning numerous times and basically to purchase for the alignment to be corrected so we went on with the sale. Never was this ever corrected After returning numerous times and basically being told oh well. (I have documents that back all of this up) Kings claims to care about customers and they do not. I have three children and am now paying for a van that is unsafe and Scared to drive that could cost me major dollars in the future due to this dealership not helping correct or replace the van with one with no issues. Very disappointing! More
by Nicoler
Employees Worked With
Greg walker
October 09, 2020
Terrible experience at Kings Toyota used car sales man was very condescending very unprofessional basically called me a liar would not recommend this dealership at all was very condescending very unprofessional basically called me a liar would not recommend this dealership at all More
by Steve.young65
Employees Worked With
Austin
August 21, 2020
Great experience at Kings Toyota ! Bought my 2nd Rav4. Have also owned a Celica, Camry wagon, Solara convertible and Rav4 LE. Terrific salesman Joe Heckler. Have also owned a Celica, Camry wagon, Solara convertible and Rav4 LE. Terrific salesman Joe Heckler. More
by cincinnana1
Employees Worked With
David Cornett
August 18, 2020
Very Pleased Tony Fiorito was my Service Advisor. The dealership did a great job protecting customers from the Corona virus. I especially enjoyed being able to s Tony Fiorito was my Service Advisor. The dealership did a great job protecting customers from the Corona virus. I especially enjoyed being able to sit outside. The car was disinfected when I got it back. The Maint Reqd light was not reset and I didn't notice it until I got home. I called and it was easily fixed over the phone. Overall, would highly recommend the dealership. More
by wfkoebel
Employees Worked With
Tony Fiorito
