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Kings Toyota

Cincinnati, OH

3.0
447 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 447 reviews

June 14, 2011

As a new college grad, I had never experienced the feeling or dimensions of purchasing a new car for the first time in my life. It can take a lot of pressure trying to pick out the right color, determ More

by jburkhart44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Tillery, Don Tillery
Jun 14, 2011 -

Kings Toyota responded

Glad to hear you had such a great buying experience for your first and new car and that you allowed KINGS TOYOTA to be part of it! Don Tillery is a great salesperson and we are glad he was able to assist you and represent Kings Toyota in such a positive manner. And CONGRATULATIONS on your recent college graduation..I'm certain you will set the world on fire! Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

My wife and I came to Kings' Toyota because of an advertisement that we saw online and were not disappointed. Tony Spradling was just awesome to work with. He was the most friendly and down-to-eart More

by SDKro67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Spradling
Jun 14, 2011 -

Kings Toyota responded

Thank you for the wonderful review you recently posted on DealerRater. Kings Toyota, and Tony Spradling, strives to give the customer the best in price, value AND customer service. I hope you continue to use us for other vehicle purchases; as well as visiting our excellent service department, as the need arises. Should there be anything else I can assist you with, now or in the future, please do not hesitate to contact me direct. Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

The smooth confidence he had when telling me about the company and the car. No high pressure at all, he made sure I did not rush into my decision and told me several times to make sure this was the right More

by kgorman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Gray
Jun 14, 2011 -

Kings Toyota responded

Thank you for the great comments you had concerning your most recent Toyota Purchase at Kings Toyota; and the customer service you received from Jim Gray. Jim does a fabulous job and treats every customer as if they are his best friend. If there is anything I can do to assist you now or in the future, please do not hesitate to call. Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

My husband and I had a great experience shopping for a new car. The sales person, Bruce Blackburn, was friendly and courteous, as well as very knowledgeable, answering our questions satisfactorily. Most o More

by Leticia Deluzuriaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Blackburn, Bruce Blackburn
Jun 14, 2011 -

Kings Toyota responded

Thank you for the great comments you posted on DealerRater. Bruce Blackburn is such a great salesperson and excells in customer service, as do all our sales and service people. Should you every need any additional help, now or in the future, please do not hesitate to call me direct. Again, thank you for the compliment of doing an excellent job. Regards, Heather Chattos Customer Relations Manager

June 14, 2011

My sales representative, Geoff Sidlow, was exceptional from the beginning, of the end of my previous lease. He followed up, and answered, all of my questions and concerns regarding lease turn-in and conti More

by amyhschmalz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Sidlow
Jun 14, 2011 -

Kings Toyota responded

WONDERFUL! We are so glad to hear of your excellent buying experience(s) with KINGS TOYOTA and the great service GEOFF SIDLOW has given you. Kings Toyota strives to be #1 in everything we do and want to make sure our customers know they are always #1 when it comes to customer service, selection, and pricing. Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

Chris is a great salesman,very helpful and patient. He expedited the sale and made it painless. Explained the vitals of the car well. Would recomend him to my friends. Mr.Smith was great and made the fin More

by rlob155
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vanderveer, Mr. Smith, finance guy, Chris Vanderveer
Jun 15, 2011 -

Kings Toyota responded

So glad we could make your purchasing experience an excellent one! Chris and Gary both enjoy their jobs and you can see why with great comments like these! Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

Best car buying experience we have had since our Saturn purchase. Made us feel confident in our choice and there was no pressure. Have recommended dealership and salesperson to several people. More

by twinkler13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Joe Heckler
Jun 14, 2011 -

Kings Toyota responded

KINGS TOYOTA is glad to hear you are so happy with your recent new vehicle purchase and that JOE HECKLER, your salesperson, took such great care of you. We hope you will come back and see us (again) the next time you, or a friend or family member, are in the market for a new or used vehicle. Regards, Heather T. Chattos Customer Relations Manager

June 13, 2011

Geoff was extremely helpful and accomodating and we liked the no pressure approach. The indoor showroom was greatly appreciated during extremely warm weather.Pickup and delivery were very easy and quick. More

by Grothaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Sidlow
Jun 15, 2011 -

Kings Toyota responded

Yes...having such a large inventory under roof is great in both hot and cold weather! And if you like the sales areas, you're going to LOVE our service department! Regards, Heather T. Chattos Customer Relations Manager

June 13, 2011

I cannot say enough wonderful things about my recent purchase from King's Toyota!! Christina Richmond in sales was absolutely wonderful and made the expreience so very easy!! I was somewhat nervous pri More

by becky huff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christina richmond, thomas smith
Jun 15, 2011 -

Kings Toyota responded

What a great testimonial! I agree, Christina is a great salesperson and always manages to put her customers at ease. Regards, Heather T. Chattos Customer Relations Manager

June 13, 2011

Steve was a very personable person. He provided a pleasant buying evironment, by being very hospitable. He helped us to achieve a fair price on the car, in an efficient manner. Overall, he was a gr More

by ghobbs78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hronek, Steve Hronek
Jun 15, 2011 -

Kings Toyota responded

Thank you so much for the great comments. STEVE HRONEK certainly knows how to make the customer feel at ease and confident that they will always get treated fairly when purchasing a vehicle at Kings Toyota. Regards, Heather T. Chattos Customer Relations Manager

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