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Kings Toyota

Cincinnati, OH

3.0
447 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 447 reviews

June 25, 2011

The engined ceased on my car and I was left in a spot where I needed a car but had nothing to offer. Being left in the spot where I still owed on my previous car and not knowing I was in the market for More

by missvic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Tillery, Don Tillery
Jun 27, 2011 -

Kings Toyota responded

It's great to hear KINGS TOYOTA and DON TILLERY was able to assist you in such an EXCELLENT manner. It's always our intent to help the customer to their utmost satisfaction, not matter what the circumstances; and I'm pleased we were able to do this for you. When the time comes,I'm certain you'll find our service department as responsive to your needs as the sales department. Regards, Heather T. Chattos Customer Relations Manager

June 25, 2011

I am so happy with my experience at King's Toyota that I am coming to cincinnati for my maintenance service. Everyone was interested that I had an EXCELLENT experience buying my new car. As you are well awa More

by Justine O'Flynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gray
Jun 27, 2011 -

Kings Toyota responded

NOW THIS IS THE KIND OF WORDS WE LIKE TO HEAR! JIM GRAY is certainly an EXCELLENT sales associate and always works in the best interest of the customer. You already know Toyota products are known for their longevity and hope you won't stay a stranger; but recommend KINGS TOYOTA to your family, friends and neighbors. Come back and visit any time you want...we'd love to see your smiling face again! Regards, Heather T. Chattos Customer Relations Manager

June 19, 2011

Steve was very professional and did a great job of following up without being "pushy". We had to wait for our car to be delivered, as my husband wanted a color that wasn't on the lot. He kept us poste More

by amymbarrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Skolnick, Steve Skolnick
Jun 20, 2011 -

Kings Toyota responded

STEVE SKOLNICK certainly does a great job, doesn't he? Everything from his welcome to his follow through is nothing less than EXCELLENT. We're glad he was able to find you the PERFECT car in the PERFECT COLOR and we look forward to seeing you come back the next time you are looking to purchase a new vehicle. Regards, Heather T. Chattos Customer Relations Manager

June 19, 2011

I had a very pleasant experience at Kings Toyota -- it was a quick process, but I still felt that I got all of the information I needed. I would highly recommend Kings Toyota, and working with Dwayne Stal More

by a.dulle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Stallworth, Dwayne Stallworth
Jun 20, 2011 -

Kings Toyota responded

KINGS TOYOTA is proud to have DWAYNE STALLWORTH as one of the newer members of our SALES TEAM. He exemplifies the level of professionalism we always strive for and am glad to hear you were pleased with him as your sales associate. Dwayne is certainly the kind of sales associate you would want to recommend to family and friends - and we hope you do! Regards, Heather T. Chattos Customer Relations Manager

June 18, 2011

Christina was a pleasure to deal with. She offered a no hassle way to make a deal on a new tacoma pickup while answering all my questions concerning the new truck, options, and financing options. I would d More

by paynjt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Richmond
Jun 20, 2011 -

Kings Toyota responded

An hour and a half drive to purchase a vehicle from KINGS TOYOTA?!?! WOW! We can't thank you enough! And we're glad you had the opportunity to work with CHRISTINA RICHMOND. Christina always does a great job of making customers feel at ease and extremely satisfied with their final decision. Regards, Heather T. Chattos Customer Relations Manager

June 17, 2011

Joe Heckler was very helpful in the sales process for my new Toyota Highlander 2011. Joe was very thorough and took his time to answer all my questions. He was very knowledgeable and made the buying proces More

by Ray Dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Joe Heckler
Jun 20, 2011 -

Kings Toyota responded

JOE HECKLER certainly is the kind of sales person everyone wants to work with. We're glad he made your purchase smooth and easy. Heather T. Chattos Customer Relations Manager

June 17, 2011

I was not sure when, I would purchase a new car, I just knew that I wanted to purchase a new car in the near future. I went to three dealerships in all and found that my salesman Chris Vanderveer was the More

by cartaysm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vanderveer, Chris Vanderveer
Jun 17, 2011 -

Kings Toyota responded

THANK YOU...we are so happy to have you as a new customer! CHRIS VANDEVEER does such a great job of treating people the way he expects to be treated. In fact, that's the way everyone at KINGS TOYOTA treats their customers. Regards, Heather T. Chattos Customer Relations Manager

June 16, 2011

Jon answered all our questions and dealt with us fairly. He didnt try to sell us what we didnt need. He answered all our questions More

by Rherking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon gast
Jun 16, 2011 -

Kings Toyota responded

JON GAST is so easy to work with and I'm glad you agree. He makes purchasing a vehicle at KINGS TOYOTA so easy and stress-free. Regards, Heather T. Chattos Customer Relations Manager

June 16, 2011

On a recent trip to look at cars my wife and I went to Kings toyota. We were looking at new cars in the lot when Bruce introduced himself to us. He informed us that their cars were stored inside the showr More

by which1witch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ihle, John Gonzalas, Bruce Ihle
Jun 16, 2011 -

Kings Toyota responded

WOW! THANKS for a great testimonial!!!! We are thrilled that your first experience here was no lesss than EXCELLENT. BRUCE IHLE and JOHN GONZALEZ both epitomize the level of customer service KINGS TOYOTA expects of all their personnel. Thank you for taking the time to not only come back and purchase your new vehicle from Kings Toyota but for taking the time to write this great review. Regards, Heather T. Chattos Customer Relations Manager

June 14, 2011

Joe is a great salesman...no bull, no hassle, easy to work with! The other dealer that I dealt with beforehand was a classic example of old style "hard-sell" argumentative salesmanship. More

by j wurster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Joe Heckler
Jun 14, 2011 -

Kings Toyota responded

Thank you for the kind words. Kings Toyota strives to be #1 in customer service, value and selection. Joe Heckler is definitely a salesman that knows his product and how to treat his customer. Obviously, we are extremely proud of him and all he has to offer. Should you ever need any additional assistance at Kings Toyota, please do not hesitate to call me direct. Regards, Heather T. Chattos Customer Relations Manager

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