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Kings Toyota

Cincinnati, OH

3.4
452 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 452 reviews

September 04, 2013

Everyone was very pleasant and helpful. However, most of my dealings were with the salesman, Joe Heckler. I was simply lucky that he was the one I met the first day I went to shop. He was terrific--knowle More

by harris777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
Oct 23, 2013 -

Kings Toyota responded

Thank you for such a wonderful review from a first time KINGS TOYOTA buyer. JOE HECKLER is absolutely wonderful and we are very proud to have him as one of our sales associates. We certainly hope this is the beginning of a long friendship! Regards, Heather T. Chattos Customer Relations Manager --------------------------------------------------------------------------------

July 15, 2013

This is the fifth car that the Deger family has either leased or purchased from Joe Heckler. Each time we were treated in a very professional manner and without pressure to make a decision. Joe is the bes More

by Jimbo16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
Jul 15, 2013 -

Kings Toyota responded

JOE HECKLER, one of the most professional car sales associates you will ever work with - and we see that you agree. KINGS TOYOTA is so fortunate to have Joe on our sales staff and like yourselves, all his customers have nothing but great things to say about him and Kings Toyota. We look forward to keeping the Deger family customers for a long long time. Regards, Heather T. Chattos Customer Relations Manager

July 14, 2013

Bruce was very knowledgeable on the truck I bought and questions I had. I was very happy with my purchase and all the staff was very nice and helpful. I would recommend who is looking for a new vehicle to More

by tundrafun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ihle
Jul 15, 2013 -

Kings Toyota responded

Now you too know why BRUCE IHLE is the TRUCK CHAMPION at KINGS TOYOTA! He certainly knows his way around a truck and helped you purchase the perfect one for you. THANK YOU for the great review! And if you liked our sales dept., you'll LOVE the service dept.! Regards, Heather T. Chattos Customer Relations Manager

July 02, 2013

I found an vehicle on line that I was interested in. Sent in an email and received an almost immediate reply from Greg. He was wonderful to work with. We were about two and half hours away so he took More

by tkinster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Halko
Jul 03, 2013 -

Kings Toyota responded

Thank you for such a great review! Sounds as if GREG HALKO gave you truly exceptional service - exactly what we expect of all our employees. Our primary focus is to ensure that every customer has a positive ownership experience and it sounds like we hit another one out of the ballpark! THANKS! Regards, Heather T. Chattos Customer Relations Manager

Jul 15, 2013 -

Kings Toyota responded

THANK YOU for such great comments! GREG HALKO is super at his job and obviously knows how to work around issues such as distance to be the best sales associate he can be. So glad he was able to help a customer who lives 2-1/2 hours away. Hope your trips to NC and MO were as wonderful as your comments. All the associates at Kings Toyota THANK YOU! Regards, Heather T. Chattos Customer Relations Manager

July 01, 2013

I visited Joe for my new Prius purchase on the advice of my ex-husband and son who were in the dealership a few weeks ago for the same purpose. When I rode in my son's new Prius, I was sold on all aspects More

by wackydiva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
Jul 02, 2013 -

Kings Toyota responded

WOW!!!! What a great testimonial to not just your phenominal salesman, JOE HECKLER, but also to everyone at Kings Toyota. Joe has an incredible repore with his customers and now you know, too, why his customers not only come back again and again and again but recommend him to their family and friends. Again, THANK YOU FOR BEING SUCH A GREAT CUSTOMER. Regards, Heather T. Chattos Customer Relations Manager

June 26, 2013

I really appreciated the way Bruce allowed me to sort through the assortment of vehicles I was interested in and then answered all my questions regarding the selected vehicles. He the presented me with s More

by Littoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Blackburn
Jun 27, 2013 -

Kings Toyota responded

As do all KINGS TOYOTA's sales associates, BRUCE BLACKBURN gives 100+% to his customers. We consider ourselves extremely lucky to have Bruce on our sales team and I'm certain you'll agree that he made your shopping experience truly exceptional. And thanks to you for the great review. Kings Toyota wouldn't be the success it is without outstanding customers like you! Regards, Heather T. Chattos Customer Relations Manager

June 17, 2013

I was in the market for a new car and had been to several dealerships looking at different types of vehicles from an SUV to a sedan. I found the car I wanted online and went to Kings Toyota to see it. Michae More

by Candymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Donnelly
Jun 18, 2013 -

Kings Toyota responded

This review is GREAT! Thank you for writing it and sharing your experience of purchasing a vehicle from MIKE DONNELLY and KINGS TOYOTA with your friends and family. We value you as a customer and look forward to meeting your referrals when they stop by. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2013

Forrest was very helpful in helping us find a vehicle in our price range. He did not use pressure sales tactics and was very accomodating. More

by mcmahonsc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Lindsay, Terrell Davis
Jun 10, 2013 -

Kings Toyota responded

Kings Toyota is so glad we were able to make your car shopping experience an excellent one. Forrest Lindsay and Terrell Davis are both exemplary in their respective positions and we are glad you were able to drive away from the dealership with the vehicle of your choice and the knowledge that you are a valued customer. Thank you so much for such a great review! Regards, Heather T. Chattos Customer Relations Manager

January 03, 2013

I am satisfied with the way the dealership handled my complaint. I would recommend this dealer to others. The waiting area is clean and very quiet. More

by bobkat007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tricia Toth
December 31, 2012

I have purchased two Toyotas from Joe Heckler. I experienced Joe as an interested but no pressure salesperson. He answered my questions with care, took the time needed to point out the details, and More

by TBias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
Jan 07, 2013 -

Kings Toyota responded

Thank you for such a great review! JOE HECKLER is certainly a top-notch salesperson...enjoys what he does, is EXCELLENT at his job and the customer always sees, appreciates and benefits by Joe's knowledge and expertise. Thanks or being a repeat customer. Regards, Heather T. Chattos Customer Relations Manager

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