Kings Toyota
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 452 reviews
Everyone was very pleasant and helpful. However, most of my dealings were with the salesman, Joe Heckler. I was simply lucky that he was the one I met the first day I went to shop. He was terrific--knowle my dealings were with the salesman, Joe Heckler. I was simply lucky that he was the one I met the first day I went to shop. He was terrific--knowledgeable, straight-forward and forward thinking. I would recommend him to anyone shopping for a Toyota, and would return to work him again if I am in the market for another car. More
This is the fifth car that the Deger family has either leased or purchased from Joe Heckler. Each time we were treated in a very professional manner and without pressure to make a decision. Joe is the bes leased or purchased from Joe Heckler. Each time we were treated in a very professional manner and without pressure to make a decision. Joe is the best at what he does and you can trust him. It was a very good car buying experience working with all the folks at Kings. Jim Deger More
Bruce was very knowledgeable on the truck I bought and questions I had. I was very happy with my purchase and all the staff was very nice and helpful. I would recommend who is looking for a new vehicle to questions I had. I was very happy with my purchase and all the staff was very nice and helpful. I would recommend who is looking for a new vehicle to visit and talk to anyone there. More
I found an vehicle on line that I was interested in. Sent in an email and received an almost immediate reply from Greg. He was wonderful to work with. We were about two and half hours away so he took Sent in an email and received an almost immediate reply from Greg. He was wonderful to work with. We were about two and half hours away so he took pictures of it and sent to me. He then later did a complete walk around on the vehicle while on the phone with me. Everything I was told, described the vehicle perfectly. Since purchasing the end of May it has taken us to Pigeon Forge Tn, Cherokee NC as well as St. Louis MO. Extremely pleased with the vehicle, the dealership, and the service we received from Greg. Will definitely recommend to my friends and family. It was well worth our drive. Thanks Again!!! More
I visited Joe for my new Prius purchase on the advice of my ex-husband and son who were in the dealership a few weeks ago for the same purpose. When I rode in my son's new Prius, I was sold on all aspects my ex-husband and son who were in the dealership a few weeks ago for the same purpose. When I rode in my son's new Prius, I was sold on all aspects of this vehicle (except how it looks). So I stopped in this evening and met with Joe. This was by FAR the best car buying experience I have ever had. I almost felt like Joe would be fine whether I bought the car or not. He answered my questions, treated me with respect as if I knew what I was talking about, and offered me honest advice. He basically let me drive the boat. I felt absolutely no pressure to make a decision tonight or buy more car than I needed. I felt very fortunate to not have to hear the usual bull that car salesmen so often feed customers. Thank you Joe. You were a breath of fresh air! More
I really appreciated the way Bruce allowed me to sort through the assortment of vehicles I was interested in and then answered all my questions regarding the selected vehicles. He the presented me with s through the assortment of vehicles I was interested in and then answered all my questions regarding the selected vehicles. He the presented me with several purchasing options and together we selected the best option for me. This was an enjoyable experience and I drove away in a new Toyota Camry. Thanks, again! More
I was in the market for a new car and had been to several dealerships looking at different types of vehicles from an SUV to a sedan. I found the car I wanted online and went to Kings Toyota to see it. Michae dealerships looking at different types of vehicles from an SUV to a sedan. I found the car I wanted online and went to Kings Toyota to see it. Michael Donnelly was the sales representative who met me at the car I was looking at. Michael's customer service was outstanding !! He understood my needs with what I could spend on the car I wanted and worked diligently with the numbers and financing to make the deal work for me. Michael was knowledgeable about the process and was able to answer all of my questions. I had recently met with another sales representative at another dealership who was pushy and made me uncomfortable but Michael made me feel at ease and showed that he was not just interested in selling me a car but was also interested in me getting the car I wanted. I believe I got a fair deal on my trade in and the price of the car I purchased. If you're in the market for a new or used car, see Michael Donnelly at Kings Toyota and you won't be disappointed !! My purchase was a 2011 Toyota Camery XLE. More
Forrest was very helpful in helping us find a vehicle in our price range. He did not use pressure sales tactics and was very accomodating. our price range. He did not use pressure sales tactics and was very accomodating. More
I am satisfied with the way the dealership handled my complaint. I would recommend this dealer to others. The waiting area is clean and very quiet. complaint. I would recommend this dealer to others. The waiting area is clean and very quiet. More
I have purchased two Toyotas from Joe Heckler. I experienced Joe as an interested but no pressure salesperson. He answered my questions with care, took the time needed to point out the details, and experienced Joe as an interested but no pressure salesperson. He answered my questions with care, took the time needed to point out the details, and professionally led me through the buying process. I have already recommended Joe to several friends for their next automobile purchase. Without hesitation, I will come back to Kings Toyata and to Joe Heckler for my next purchase. More