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Kings Toyota

Cincinnati, OH

3.0
447 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 447 reviews

November 25, 2013

Worked with Joe Heckler several different times getting information about the Sienna and finally purchased one. He was absolutely wonderful!! Would answer any questions we had! He was VERY informative abou More

by anghargett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
Nov 27, 2013 -

Kings Toyota responded

Thank you for such a great review! JOE HECKLER is THE BEST at what he does and makes every customer feel like they're #1. KINGS TOYOTA considers themselves extremely lucky that Joe has choosen to be on our sales team for 24+ years - so we know it's a great combination! Heather T. Chattos Customer Relations Manager

October 23, 2013

My husband and I have purchased 18 - 20 various new vehicles over the years. This is my second Toyota Sienna Limited - our first with Kings Auto - our buying a Toyota Sienna Limited at Kings Toyota w More

by pallenky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Blackburn
Oct 23, 2013 -

Kings Toyota responded

So glad we were able to make the two of you satisfied customers. BRUCE BLACKBURN is such a great sales associate; we are lucky to have him on the KINGS TOYOTA team. His customers come back time and again, as well as recommending him to family and friends, and everyone knows why....Bruce's customer service is PERFECTION! Thanks for such a great review and for joining the Kings Toyota family of satisfied customers! Regards, Heather T. Chattos Customer Relations Manager

October 14, 2013

My experience buying a used car at Toyota was excellent. Forrest was a true gentleman, informative and no pressure salesman. He was very patient with me while I was trying to make my decision. He answere More

by dayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Lindsay
Oct 23, 2013 -

Kings Toyota responded

Kings Toyota wrote on 10/15/2013 10:58:21 AM: A TRUE GENTLEMAN is the perfect phrase to use when describing FORREST LINDSAY. We are so lucky to have Forrest and DENNIS COLLINS, sales manager, as part of the sales team at KINGS TOYOTA. It's employees like them that allows us to have such a great reputation. THANK YOU! Regards, Heather T. Chattos Customer Relations Manager --------------------------------------------------------------------------------

October 01, 2013

Just wanted to say how pleased we are with our new Camry purchase and our sales person - Don Tillery. Don was so helpful in finding the exact car that we wanted and then putting together a great deal both More

by DrJm2013
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, in finance, Don Tillery
Oct 23, 2013 -

Kings Toyota responded

So glad to hear your car buying experience with KINGS TOYOTA and DON TILLERY was truly exceptional. Kings Toyota strives to give all purchasers this kind of experience and it sounds like we hit this one out of the ballpark...THANK YOU! Regards, Heather T. Chattos Customer Relations Manger --------------------------------------------------------------------------------

September 05, 2013

I cannot say enough about Kings Toyota, and especially my salesman, Dave Henn. I’m in Dayton, so naturally I began my search for a new Prius V locally. One dealership was only interested in talking payment. More

by HappyPriusGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Henn
Oct 23, 2013 -

Kings Toyota responded

THANK YOU THANK YOU THANK YOU for taking time out of your busy schedule to send such accolades to DAVID HENN and KINGS TOYOTA. It sounds as if you received an A#1 experience from David, the Personalization Shop and Finance. When the time comes, we hope you will be back for your next purchase. Regards, Heather T, Chattos Customer Relations Manager --------------------------------------------------------------------------------

September 04, 2013

Everyone was very pleasant and helpful. However, most of my dealings were with the salesman, Joe Heckler. I was simply lucky that he was the one I met the first day I went to shop. He was terrific--knowle More

by harris777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
Oct 23, 2013 -

Kings Toyota responded

Thank you for such a wonderful review from a first time KINGS TOYOTA buyer. JOE HECKLER is absolutely wonderful and we are very proud to have him as one of our sales associates. We certainly hope this is the beginning of a long friendship! Regards, Heather T. Chattos Customer Relations Manager --------------------------------------------------------------------------------

July 15, 2013

This is the fifth car that the Deger family has either leased or purchased from Joe Heckler. Each time we were treated in a very professional manner and without pressure to make a decision. Joe is the bes More

by Jimbo16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
Jul 15, 2013 -

Kings Toyota responded

JOE HECKLER, one of the most professional car sales associates you will ever work with - and we see that you agree. KINGS TOYOTA is so fortunate to have Joe on our sales staff and like yourselves, all his customers have nothing but great things to say about him and Kings Toyota. We look forward to keeping the Deger family customers for a long long time. Regards, Heather T. Chattos Customer Relations Manager

July 14, 2013

Bruce was very knowledgeable on the truck I bought and questions I had. I was very happy with my purchase and all the staff was very nice and helpful. I would recommend who is looking for a new vehicle to More

by tundrafun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ihle
Jul 15, 2013 -

Kings Toyota responded

Now you too know why BRUCE IHLE is the TRUCK CHAMPION at KINGS TOYOTA! He certainly knows his way around a truck and helped you purchase the perfect one for you. THANK YOU for the great review! And if you liked our sales dept., you'll LOVE the service dept.! Regards, Heather T. Chattos Customer Relations Manager

July 02, 2013

I found an vehicle on line that I was interested in. Sent in an email and received an almost immediate reply from Greg. He was wonderful to work with. We were about two and half hours away so he took More

by tkinster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Halko
Jul 03, 2013 -

Kings Toyota responded

Thank you for such a great review! Sounds as if GREG HALKO gave you truly exceptional service - exactly what we expect of all our employees. Our primary focus is to ensure that every customer has a positive ownership experience and it sounds like we hit another one out of the ballpark! THANKS! Regards, Heather T. Chattos Customer Relations Manager

Jul 15, 2013 -

Kings Toyota responded

THANK YOU for such great comments! GREG HALKO is super at his job and obviously knows how to work around issues such as distance to be the best sales associate he can be. So glad he was able to help a customer who lives 2-1/2 hours away. Hope your trips to NC and MO were as wonderful as your comments. All the associates at Kings Toyota THANK YOU! Regards, Heather T. Chattos Customer Relations Manager

July 01, 2013

I visited Joe for my new Prius purchase on the advice of my ex-husband and son who were in the dealership a few weeks ago for the same purpose. When I rode in my son's new Prius, I was sold on all aspects More

by wackydiva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
Jul 02, 2013 -

Kings Toyota responded

WOW!!!! What a great testimonial to not just your phenominal salesman, JOE HECKLER, but also to everyone at Kings Toyota. Joe has an incredible repore with his customers and now you know, too, why his customers not only come back again and again and again but recommend him to their family and friends. Again, THANK YOU FOR BEING SUCH A GREAT CUSTOMER. Regards, Heather T. Chattos Customer Relations Manager

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