Kings Toyota
Cincinnati, OH
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Worked with Joe Heckler several different times getting information about the Sienna and finally purchased one. He was absolutely wonderful!! Would answer any questions we had! He was VERY informative abou information about the Sienna and finally purchased one. He was absolutely wonderful!! Would answer any questions we had! He was VERY informative about all the vehicles. Any questions we had, he had the answers to. He was great getting the paperwork together and asking the questions we had. When we purchased it, he took all the time and showed us all the ins and outs of every button. He was a pleasure to work with!! If I buy another one, I will be looking him up!! He made the buying experience the way it was supposed to be!! I can't say enough nice things about him!! He was not pushy at all (which has turned me away from many sales people). I came several times and he was always there to answer any questions we had. He would tell us the differences in the models and if we wanted to add something what the cost would be. He has this down to an art! I hope Kings knows how much of an asset they have with him!! Thanks again!! Keep up the good work!!! :) More
My husband and I have purchased 18 - 20 various new vehicles over the years. This is my second Toyota Sienna Limited - our first with Kings Auto - our buying a Toyota Sienna Limited at Kings Toyota w vehicles over the years. This is my second Toyota Sienna Limited - our first with Kings Auto - our buying a Toyota Sienna Limited at Kings Toyota was a pleasure. Mr. Bruce Blackburn was very professional and friendly and we felt no pressure at all during the entire experience - we both felt very comfortable dealing with him and the ENTIRE Kings Auto team. He was very knowledgeable and forthcoming in his dealings with us. We will certainly be repeat customers when the time comes for a new vehicle. This is the way one should buy an auto - no bull, no bait and switch just the facts presented in a friendly hassle-free way so the customer can make an informed decision. I look forward to experiencing your Service Dept anticipating the same level of expertise as your Sales Team demonstrated. Art and Pat Allen. More
My experience buying a used car at Toyota was excellent. Forrest was a true gentleman, informative and no pressure salesman. He was very patient with me while I was trying to make my decision. He answere Forrest was a true gentleman, informative and no pressure salesman. He was very patient with me while I was trying to make my decision. He answered all questions and if he did not know answer he found it out. Very pleased with my new used car and very excellent experience with Toyota. Thanks to Dennis Collins also for his gracious help with my purchase. More
Just wanted to say how pleased we are with our new Camry purchase and our sales person - Don Tillery. Don was so helpful in finding the exact car that we wanted and then putting together a great deal both purchase and our sales person - Don Tillery. Don was so helpful in finding the exact car that we wanted and then putting together a great deal both on the new car and our trade-in. Don was willing to go to bat for us to get the best deal possible. Don was also extremely helpful in getting the car ready for us to pick up and explaining all the new car features. I also wanted to thank John in the finance department (who we have known for many years) for making that part of the process so clear and suggesting the extended protection plan. More
I cannot say enough about Kings Toyota, and especially my salesman, Dave Henn. I’m in Dayton, so naturally I began my search for a new Prius V locally. One dealership was only interested in talking payment. salesman, Dave Henn. I’m in Dayton, so naturally I began my search for a new Prius V locally. One dealership was only interested in talking payment. I’m a numbers guy. I want to know what is behind the payment! Another local dealership worked with me, but seemed to be fixed on selling me a certain unit (Prius hatchback), even when I changed my mind and practically begged to work a deal on the Prius V. And, at the last minute, upped the payment due to a finance office error. That wasn’t going to work! I was ready to give up, but decided to send a request through the Kings Toyota website, presenting my numbers and desired payment. In less than 60 minutes, Mr. Henn was prompt in contacting me to follow up on my request. We discussed the details and he went to work. By the end of the day, he had me right where I wanted to be! He had the car washed and ready. I was set! It was incredible! Dave Henn is also the most patient salesman I have ever dealt with. I got cold feet. I started rethinking the deal. Dave spent time on the phone with me (during one of the busiest weekends of the year, Labor Day) discussing the many questions I presented to him . And the biggest and best surprise is that, while I was messing around with my decision, he saved the car for me! It took me a couple of days, but I came around and picked up my new Prius V. The delivery of any car, purchased or leased, can be a stressful process to say the least. Everyone at Kings was friendly and helpful. Dave met me at the door and took me to see the car. One of the guys in service reviewed my service options. Pam in finance made the hard part much more bearable ;-) Dave then explained the many Prius systems and features to me. It was hard not to purchase from a local Dayton dealer, but Kings Toyota and Dave Henn made leasing a car a most pleasant experience, even for a neurotic, indecisive guy like me! More
Everyone was very pleasant and helpful. However, most of my dealings were with the salesman, Joe Heckler. I was simply lucky that he was the one I met the first day I went to shop. He was terrific--knowle my dealings were with the salesman, Joe Heckler. I was simply lucky that he was the one I met the first day I went to shop. He was terrific--knowledgeable, straight-forward and forward thinking. I would recommend him to anyone shopping for a Toyota, and would return to work him again if I am in the market for another car. More
This is the fifth car that the Deger family has either leased or purchased from Joe Heckler. Each time we were treated in a very professional manner and without pressure to make a decision. Joe is the bes leased or purchased from Joe Heckler. Each time we were treated in a very professional manner and without pressure to make a decision. Joe is the best at what he does and you can trust him. It was a very good car buying experience working with all the folks at Kings. Jim Deger More
Bruce was very knowledgeable on the truck I bought and questions I had. I was very happy with my purchase and all the staff was very nice and helpful. I would recommend who is looking for a new vehicle to questions I had. I was very happy with my purchase and all the staff was very nice and helpful. I would recommend who is looking for a new vehicle to visit and talk to anyone there. More
I found an vehicle on line that I was interested in. Sent in an email and received an almost immediate reply from Greg. He was wonderful to work with. We were about two and half hours away so he took Sent in an email and received an almost immediate reply from Greg. He was wonderful to work with. We were about two and half hours away so he took pictures of it and sent to me. He then later did a complete walk around on the vehicle while on the phone with me. Everything I was told, described the vehicle perfectly. Since purchasing the end of May it has taken us to Pigeon Forge Tn, Cherokee NC as well as St. Louis MO. Extremely pleased with the vehicle, the dealership, and the service we received from Greg. Will definitely recommend to my friends and family. It was well worth our drive. Thanks Again!!! More
I visited Joe for my new Prius purchase on the advice of my ex-husband and son who were in the dealership a few weeks ago for the same purpose. When I rode in my son's new Prius, I was sold on all aspects my ex-husband and son who were in the dealership a few weeks ago for the same purpose. When I rode in my son's new Prius, I was sold on all aspects of this vehicle (except how it looks). So I stopped in this evening and met with Joe. This was by FAR the best car buying experience I have ever had. I almost felt like Joe would be fine whether I bought the car or not. He answered my questions, treated me with respect as if I knew what I was talking about, and offered me honest advice. He basically let me drive the boat. I felt absolutely no pressure to make a decision tonight or buy more car than I needed. I felt very fortunate to not have to hear the usual bull that car salesmen so often feed customers. Thank you Joe. You were a breath of fresh air! More