Kings Toyota
Cincinnati, OH
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Shuttle Service I had a problem with Kings Toyota's Shuttle Service. I was promised a ride to pick me up at my house and for some reason, the ride never came. I had I had a problem with Kings Toyota's Shuttle Service. I was promised a ride to pick me up at my house and for some reason, the ride never came. I had to pick up my car the next day. But Heather Chattos has promised to fix the problem so that there is clear signage at Kings Toyota about the hours and that all service writers know what the shuttle hours are. I am satisfied with her proposed solution. More
My son and I visited Kings Toyota to see about leasing a 2014 Camry. After I contacted them via an email, Dewaye Stallworth wrote back and basically told me the information that I needed to lease the Camry 2014 Camry. After I contacted them via an email, Dewaye Stallworth wrote back and basically told me the information that I needed to lease the Camry and what he had in stock. During our visit, Mr. Stallworth was very helpful and answered all the many questions that my son and I threw at him, and it was then that I decided to go ahead and lease the gray Camry. He had a backup camera installed for me at my request, and when I picked up the car, he took the time to explain all the features, set my clock for me, and even sync-ed my phone to the car for me too. He went above and beyond to patiently explain the features, and when my license tags came in to the dealership, he also took the time to install them for me, front and back. When he was finished, he asked me if I had any questions about any of the features on the car, or was there anything I didn't understand. It was a pleasure dealing with a salesman who wasn't pushy in the least, and who was absolutely a breeze to deal with. I certainly intend to ask for Mr. Stallworth when my lease is up in 2016. More
I worked with Dennis S. twice in my mere 7 years of driving experience. He is EXCELLENT! My parents and sister have bought vehicles from Kings Toyota and all worked with Dennis. He is such a down to Ea driving experience. He is EXCELLENT! My parents and sister have bought vehicles from Kings Toyota and all worked with Dennis. He is such a down to Earth, genuine man who will help you get what you want! More
Jack was completely helpful because he understood the narrow framework of where we wanted to make a used car purchase. It wasn't easy but he understood and found us something we are still crazy about. narrow framework of where we wanted to make a used car purchase. It wasn't easy but he understood and found us something we are still crazy about. It was a Jeep Liberty, just brought onto the lot. He knew it was priced to sell and my husband and I made the plunge. There were a lot of cars on the lot, not all fitting our restrictions. But Jack worked around our parameters and was about as friendly about it as you could want. More
Great buying experience! Joe Heckler is a seasoned, easy salesperson to work with. I am delighted with my new Avalon Hybrid and I would recommend asking for Joe when you walk in the door! Thanks, Joe! salesperson to work with. I am delighted with my new Avalon Hybrid and I would recommend asking for Joe when you walk in the door! Thanks, Joe! More
Worked with Joe Heckler several different times getting information about the Sienna and finally purchased one. He was absolutely wonderful!! Would answer any questions we had! He was VERY informative abou information about the Sienna and finally purchased one. He was absolutely wonderful!! Would answer any questions we had! He was VERY informative about all the vehicles. Any questions we had, he had the answers to. He was great getting the paperwork together and asking the questions we had. When we purchased it, he took all the time and showed us all the ins and outs of every button. He was a pleasure to work with!! If I buy another one, I will be looking him up!! He made the buying experience the way it was supposed to be!! I can't say enough nice things about him!! He was not pushy at all (which has turned me away from many sales people). I came several times and he was always there to answer any questions we had. He would tell us the differences in the models and if we wanted to add something what the cost would be. He has this down to an art! I hope Kings knows how much of an asset they have with him!! Thanks again!! Keep up the good work!!! :) More
My husband and I have purchased 18 - 20 various new vehicles over the years. This is my second Toyota Sienna Limited - our first with Kings Auto - our buying a Toyota Sienna Limited at Kings Toyota w vehicles over the years. This is my second Toyota Sienna Limited - our first with Kings Auto - our buying a Toyota Sienna Limited at Kings Toyota was a pleasure. Mr. Bruce Blackburn was very professional and friendly and we felt no pressure at all during the entire experience - we both felt very comfortable dealing with him and the ENTIRE Kings Auto team. He was very knowledgeable and forthcoming in his dealings with us. We will certainly be repeat customers when the time comes for a new vehicle. This is the way one should buy an auto - no bull, no bait and switch just the facts presented in a friendly hassle-free way so the customer can make an informed decision. I look forward to experiencing your Service Dept anticipating the same level of expertise as your Sales Team demonstrated. Art and Pat Allen. More
My experience buying a used car at Toyota was excellent. Forrest was a true gentleman, informative and no pressure salesman. He was very patient with me while I was trying to make my decision. He answere Forrest was a true gentleman, informative and no pressure salesman. He was very patient with me while I was trying to make my decision. He answered all questions and if he did not know answer he found it out. Very pleased with my new used car and very excellent experience with Toyota. Thanks to Dennis Collins also for his gracious help with my purchase. More
Just wanted to say how pleased we are with our new Camry purchase and our sales person - Don Tillery. Don was so helpful in finding the exact car that we wanted and then putting together a great deal both purchase and our sales person - Don Tillery. Don was so helpful in finding the exact car that we wanted and then putting together a great deal both on the new car and our trade-in. Don was willing to go to bat for us to get the best deal possible. Don was also extremely helpful in getting the car ready for us to pick up and explaining all the new car features. I also wanted to thank John in the finance department (who we have known for many years) for making that part of the process so clear and suggesting the extended protection plan. More
I cannot say enough about Kings Toyota, and especially my salesman, Dave Henn. I’m in Dayton, so naturally I began my search for a new Prius V locally. One dealership was only interested in talking payment. salesman, Dave Henn. I’m in Dayton, so naturally I began my search for a new Prius V locally. One dealership was only interested in talking payment. I’m a numbers guy. I want to know what is behind the payment! Another local dealership worked with me, but seemed to be fixed on selling me a certain unit (Prius hatchback), even when I changed my mind and practically begged to work a deal on the Prius V. And, at the last minute, upped the payment due to a finance office error. That wasn’t going to work! I was ready to give up, but decided to send a request through the Kings Toyota website, presenting my numbers and desired payment. In less than 60 minutes, Mr. Henn was prompt in contacting me to follow up on my request. We discussed the details and he went to work. By the end of the day, he had me right where I wanted to be! He had the car washed and ready. I was set! It was incredible! Dave Henn is also the most patient salesman I have ever dealt with. I got cold feet. I started rethinking the deal. Dave spent time on the phone with me (during one of the busiest weekends of the year, Labor Day) discussing the many questions I presented to him . And the biggest and best surprise is that, while I was messing around with my decision, he saved the car for me! It took me a couple of days, but I came around and picked up my new Prius V. The delivery of any car, purchased or leased, can be a stressful process to say the least. Everyone at Kings was friendly and helpful. Dave met me at the door and took me to see the car. One of the guys in service reviewed my service options. Pam in finance made the hard part much more bearable ;-) Dave then explained the many Prius systems and features to me. It was hard not to purchase from a local Dayton dealer, but Kings Toyota and Dave Henn made leasing a car a most pleasant experience, even for a neurotic, indecisive guy like me! More