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Kings Toyota

Cincinnati, OH

3.0
447 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 447 reviews

April 28, 2014

Great Experience This was our 3rd vehicle purchased from Kings Toyota. Darrell Gessell was our salesman each time. We've been buying cars for a long time and by far h More

by ohiogil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Gesell
May 21, 2014 -

Kings Toyota responded

KINGS TOYOTA can only say THANK YOU, THANK YOU, THANK YOU for such an outstanding review of not only the dealership but sales associate DARRELL GESSELL. Our goal is to not only be the best Toyota Dealership in Cincinnati but to have the best in class of sales associates - and we think you'll agree Darrell is just that! Regards, Heather T. Chattos Customer Relations Manager

Jul 08, 2014 -

Kings Toyota responded

KINGS TOYOTA can only say THANK YOU, THANK YOU, THANK YOU for such an outstanding review of not only the dealership but sales associate DARRELL GESSELL. Our goal is to not only be the best Toyota Dealership in Cincinnati but to have the best in class of sales associates - and we think you'll agree Darrell is just that! Regards, Heather T. Chattos Customer Relations Manager

Jul 08, 2014 -

Kings Toyota responded

KINGS TOYOTA can only say THANK YOU, THANK YOU, THANK YOU for such an outstanding review of not only the dealership but sales associate DARRELL GESSELL. Our goal is to not only be the best Toyota Dealership in Cincinnati but to have the best in class of sales associates - and we think you'll agree Darrell is just that! Regards, Heather T. Chattos Customer Relations Manager

April 25, 2014

2014 avalon I recently leased a 2014 Avalon at King's Toyota. Previously I leased or purchased a number of new cars from this dealership and have always experienc More

by boothejw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rutherford
Apr 25, 2014 -

Kings Toyota responded

THANK YOU Mr. Boothe for such an outstanding customer review. It's customers like you, and comments like this, that make working for KINGS TOYOTA such a pleasure. MIKE RUTHERFORD does such a great job of putting his customers at ease, answering their questions and making their purchasing decisions easy - it's our pleasure to have Mike on our sales team...and we think you'll agree! Again, THANK YOU for being part of the WOW FACTOR we want all our customers to experience. Regards, Heather T. Chattos Customer Relations Manager

April 18, 2014

EXCELLENT EXPERIENCE JUST WANTED TO SAY, DEALING WITH DON TILLERY IS A VERY PLEASING EXPERIENCE. VERY PATIENT, AND ADDS VALUE TO THE BUYING DECISION. I WOULD ENCOURAGE ANY More

by TMSABATINI
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Tillery
Apr 18, 2014 -

Kings Toyota responded

WOW! We can't think of a thing to add to your exemplary experience with DON TILLERY except THANK YOU and WELCOME TO THE KINGS TOYOTA FAMILY of satisfied customer! Regards, Heather T. Chattos Customer Relations Manager

April 07, 2014

Kings Toyota When I made the decision it was time to purchase a new vehicle I dreaded going to the dealerships because I was so anxious. As I and my fiancé browsed More

by Ava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kallmeyer
Apr 07, 2014 -

Kings Toyota responded

KINGS TOYOTA is glad your experience here was so great! As one of our more recent sales hires, ERIC KALLMEYER has really been a hugh asset to our sales dept.; one we think you'll whole heartedly agree with. The ability to work not just for hours or days but weeks if needed with a customer and make them more than satisfied is what we strive for which each and every customer. So in addition to our thanks, we want to welcome you to the Kings Toyota family! Thank you, Heather T. Chattos Customer Relations Manager

April 07, 2014

My first Car I knew the quality and performance of Toyota cars, so the decision was not difficult. Kings Toyota is dealer near home, it was another point to choose More

by jairodussan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
Apr 07, 2014 -

Kings Toyota responded

Thank you so much for your great review. As a first time customer, KINGS TOYOTA and JOE HECKLER are glad we could make this such a positive experience for you. We look forward to your being a long and satisfied customer in the years to come. Regards, Heather T. Chattos Customer Relations Manager

March 29, 2014

Shuttle Service I had a problem with Kings Toyota's Shuttle Service. I was promised a ride to pick me up at my house and for some reason, the ride never came. I had More

by mankbc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Orkies, Heather Chattos
March 19, 2014

My son and I visited Kings Toyota to see about leasing a 2014 Camry. After I contacted them via an email, Dewaye Stallworth wrote back and basically told me the information that I needed to lease the Camry More

by pabaker0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Stallworth
May 21, 2014 -

Kings Toyota responded

Thank you for such wonderful comments about your recent experience at KINGS TOYOTA. We like to think we have the ultimate in professionals working at our dealership and DWAYNE STALLWORTH has certainly proved that. We look forward to seeing your smiling face in 2016 when your lease is up and you're ready to lease your next Toyota. Welcome to the Kings Toyota family! Regards, Heather T. Chattos Customer Relations Manager

March 17, 2014

I worked with Dennis S. twice in my mere 7 years of driving experience. He is EXCELLENT! My parents and sister have bought vehicles from Kings Toyota and all worked with Dennis. He is such a down to Ea More

by kmiracle2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Schoenherr
Mar 17, 2014 -

Kings Toyota responded

Thank you for such a great recommendation. DENNIS SCHOENHERR is one of the most trusting sales associates you will ever meet. KINGS TOYOTA is proud to have Dennis as part of Kings Toyota and the Kenwood Dealer Group family of fine dealerships, all located in Greater Cincinnati. We can't thank you enough for your kind words and support of Kings Toyota and definitely a big fan of Dennis Schoehnerr's - THANK YOU!!!! Regards, Heather T. Chattos Customer Relations Manager

February 09, 2014

Jack was completely helpful because he understood the narrow framework of where we wanted to make a used car purchase. It wasn't easy but he understood and found us something we are still crazy about. More

by velveta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Krutka
Feb 10, 2014 -

Kings Toyota responded

It's so nice to receive responses such as yours. JACK KRUTKA, your used car sales associate, knows the product and the inventory and always steps up to supply his customers with a great buying experience. KINGS TOYOTA thanks you for taking the time to show Jack KUDOS and let others know how much you appreciate Kings Toyota, and Jack Krutka, making your purchase a great one! Regards, Heather T. Chattos Customer Relations Manager

November 30, 2013

Great buying experience! Joe Heckler is a seasoned, easy salesperson to work with. I am delighted with my new Avalon Hybrid and I would recommend asking for Joe when you walk in the door! Thanks, Joe! More

by sparcom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
Dec 30, 2013 -

Kings Toyota responded

JOE HECKLER always gives everyone a great buying experience. It's no wonder he has a great and steady client list that insist on working with only him. So glad Joe was able to make your purchase an easy and enjoyable one. Regards, Heather T. Chattos Customer Relations Manager --------------------------------------------------------------------------------

Jul 08, 2014 -

Kings Toyota responded

JOE HECKLER always gives everyone a great buying experience. It's no wonder he has a great and steady client list that insist on working with only him. So glad Joe was able to make your purchase an easy and enjoyable one. Regards, Heather T. Chattos Customer Relations Manager

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