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Kings Toyota
Cincinnati, OH
452 Reviews
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Showing 452 reviews
June 23, 2014
Too busy for customers I met Bruce when I first took my wife to choose her new Toyota, a couple of weeks ago. He kept telling us how busy he was and that if we weren't buyin I met Bruce when I first took my wife to choose her new Toyota, a couple of weeks ago. He kept telling us how busy he was and that if we weren't buying he would be happy to get us a chance to test drive a Camry LE, but I could tell it wasn't something he wanted to do. I called him at Noon on Saturday to set up a test drive and go purchase a vehicle. Again he told me how busy he was and that he would work us in if we happened to show up. I called Oz at Performance Toyota that same day and he invited me out to come test drive any vehicle on the lot. He had plenty of time for a customer. I went up to visit with Oz and purchased my wife her new Camry that day. I really wanted to purchase from Kings, but it seemed that they were just too busy for customers. Performance Toyota in Fairfield is just a few miles up the road and a much better experience. More
by killiotp
Employees Worked With
Bruce Blackburn
June 15, 2014
FANTASTIC EXPERIENCE I want to THANK Tom Downs for his patience with our car shopping experience. It was a pleasure working with Tom, even after several visits trying to I want to THANK Tom Downs for his patience with our car shopping experience. It was a pleasure working with Tom, even after several visits trying to decide on the vehicle that would fit our budget, we never felt pressured and he was always glad to help. We never felt like we were working with someone trying to sell us a vehicle, he made us feel like part of his family. We ended up purchasing a 2104 Toyota Camry SE, and we absolutely love it. THANK YOU Tom for your advice and your uplifting spirit throughout the process, we will definitely recommend you to friends and family. Sincerely Ken and Linda Meyers. More
by Milford50
Employees Worked With
Tom Downs
June 14, 2014
Terrible experience You are running a dishonest business. I tied up my whole day to take a trip out to look at the car I took a week of negotiations through email with F You are running a dishonest business. I tied up my whole day to take a trip out to look at the car I took a week of negotiations through email with Fred McGhee. I gave him the max I could pay which was $139 a month, which didn't include sales tax, he said tack on another $12-15 a month. I made it clear that I couldn't make a down payment and put no money up front. He agreed that we could make the $151 a month with nothing up front on a Corolla Le. So we get in there and he walked us over to your Corolla section and said let me grab a monthly price for you. Why would he have to negotiate a price, when he said he could already do $151 a month! He came back with $231 a month, so we questioned him on why he quoted us $151 and he said you have to pay the deposit, the first month payments, and tax on top of all of this! This was all expected up front, which he never mentioned anything about over email! When we told him we were going to continue driving our other car, because the price wasn't right, he turned around and walked away. Not once trying to save a sale! My two brothers and I were looking all to lease Toyota's, but after this, we will surely not be giving Toyota our business. You are running a dishonest business and I would never recommend this dealership to any of our friends. This review will be going to dealrater and yelp, trying to spread the real experience of what it is like dealing with your horrible business. More
by Haufy
Employees Worked With
Fred McGhee
May 16, 2014
First experience with a large dealership Prior to visiting Kings Toyota we had always dealt with small, local dealerships but because we were unsure what we wanted to get to replace our curre Prior to visiting Kings Toyota we had always dealt with small, local dealerships but because we were unsure what we wanted to get to replace our current Mercury Van, we went to Kings Auto Mall and visited a couple of dealerships. As soon as we entered King's Toyota we were greeted by Eric Driscoll. We found him to be knowledgeable, friendly and courteous. He patiently handled all of our questions well and explained all the features of the various models giving us a good base for making a decision. Never did he give the slightest pressure and was always very helpful. Both my wife and I were impressed with his knowledge of the Toyota Sienna and his skills as a salesman. Eric made our experience enjoyable and one I look forward to repeating. Today I had some extra's installed and found dealing with Heidie Mowery pleasant as well. I would highly recommend Kings Toyota and definitely Eric Driscoll to anyone wanting to acquire a vehicle. Kudos to the dealership for excellent service and excellent employees. We are very pleased with our new Sienna XLE and continue to find more reasons to like it. More
by edfahner
Employees Worked With
Eric Driscoll
April 29, 2014
ABSOLUTELY HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!! Let me start of by saying that my sales experience at Kings Toyota in Cincinnati was by far the absolute WORST I have ever encountered. Ok, Let's get Let me start of by saying that my sales experience at Kings Toyota in Cincinnati was by far the absolute WORST I have ever encountered. Ok, Let's get down to it. On 4/27/2014, I called the dealership and inquired about at specific vehicle which happened to be a 2014 Toyota Corolla S Premium which was the only vehicle with the options I wanted at this dealership. I spoke with Fred and told him that my husband and I were coming from Dayton, Ohio which is about 45 mins - 1 hour away. I also told him that we wanted to work numbers on the vehicle because we were in the market to purchase immediately. With that being said I told Fred to grab the keys to the vehicle and hold it as my husband and I were en route to the dealership as we spoke. Fred told me Okay. I was extremely happy until I got to the dealership. My husband and I walk in and I recognize Fred by his name tag and I told him, "Hi, I am Jenna, I spoke to you about the Corolla, We are ready to start crunching some numbers." He replies to me, "Yes and it is sold, we just put it on the board 5 mins ago." I was absolutely flabbergasted. How in the world does a dealership find it okay to let someone travel an hour out of their way to purchase a vehicle and then turn around and sell it from underneath them? I expressed my frustrations to one of the sales managers who tells me. "Well I'm sorry, We hear that all the time and people never show up. Look around and see if their is another vehicle that you like and I promise I will make it worth your while." Ok RULE OF THUMB: Out of town customers have priority because of travel!!!!!!! The car should have been held. I WILL NEVER DO BUSINESS WITH THIS DEALERSHIP EVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by jennastarr89
Employees Worked With
Kevin Mchone, Fred, Dwayne Stallworth
April 28, 2014
Great Experience This was our 3rd vehicle purchased from Kings Toyota. Darrell Gessell was our salesman each time. We've been buying cars for a long time and by far h This was our 3rd vehicle purchased from Kings Toyota. Darrell Gessell was our salesman each time. We've been buying cars for a long time and by far he has been the best salesman we have ever worked with. He was completely knowledgeable about the cars we were interested, answered all our questions and followed up with us after the sale to ensure we were satisfied with our purchase. He made our buying experience a pleasure. More
by ohiogil
Employees Worked With
Darrell Gesell
April 25, 2014
2014 avalon I recently leased a 2014 Avalon at King's Toyota. Previously I leased or purchased a number of new cars from this dealership and have always experienc I recently leased a 2014 Avalon at King's Toyota. Previously I leased or purchased a number of new cars from this dealership and have always experienced a high degree satisfaction with the sales representative,selection of cars, and the service department. This experience was no exception. Mike Rutherford made the total process effective and hassle free. Jim Boothe More
by boothejw
Employees Worked With
Mike Rutherford
April 18, 2014
EXCELLENT EXPERIENCE JUST WANTED TO SAY, DEALING WITH DON TILLERY IS A VERY PLEASING EXPERIENCE. VERY PATIENT, AND ADDS VALUE TO THE BUYING DECISION. I WOULD ENCOURAGE ANY JUST WANTED TO SAY, DEALING WITH DON TILLERY IS A VERY PLEASING EXPERIENCE. VERY PATIENT, AND ADDS VALUE TO THE BUYING DECISION. I WOULD ENCOURAGE ANYONE LOOKING TO TALK TO DON, HE WILL GIVE YOU THAT COMFORT IN MAKING YOUR BUYING DECISION!! More
by TMSABATINI
Employees Worked With
Don Tillery
April 07, 2014
Kings Toyota When I made the decision it was time to purchase a new vehicle I dreaded going to the dealerships because I was so anxious. As I and my fiancé browsed When I made the decision it was time to purchase a new vehicle I dreaded going to the dealerships because I was so anxious. As I and my fiancé browsed each lot we were expectedly bombarded by the hungry salesmen lurking around. When we stopped at Kings Auto Mall and stumbled through Kings Toyota I had no idea what I was looking for. I was so inexperienced. Eric Kallmeyer was the second salesman to approach me on the lot. He was the only salesman that I felt comfortable talking to and who kept thigs 100% real with me. My car buying endeavor was at least a 2 week adventure of returning to the lot and test driving enough vehicles to fill a lot itself. Eric never once got impatient with me and actually made my experience much more enjoyable than I ever expected. He was always available to answer any of my questions and went beyond the standard customer satisfaction expectations. I would not only recommend Kings Toyota I would personally recommend Eric Kallmeyer. -Ava More
by Ava
Employees Worked With
Eric Kallmeyer
April 07, 2014
My first Car I knew the quality and performance of Toyota cars, so the decision was not difficult. Kings Toyota is dealer near home, it was another point to choose I knew the quality and performance of Toyota cars, so the decision was not difficult. Kings Toyota is dealer near home, it was another point to choose the dealer. The friendliness and professional attitude help me out to make my mind. Excellent the work and assistance of Joe Heckler in choosing the car and closing the deal. Jairo Dussan More
by jairodussan
Employees Worked With
Joe Heckler
