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Kings Toyota
Cincinnati, OH
447 Reviews
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Showing 447 reviews
August 11, 2014
New Truck Purchase - In and Out in 45 Minutes! Time is important to me... So after calling the dealership to confirm they had the new Tundra I was most interested driving in stock, I moved quickly Time is important to me... So after calling the dealership to confirm they had the new Tundra I was most interested driving in stock, I moved quickly to discuss purchase options and committed to the sale. We scheduled a time that was most convenient to me to review and authorize the paperwork. Upon arrival to their new car showroom I literally set the stop watch on my phone - it was my mission to get in and out, fast and clean... My mode of efficiency was acknowledged amongst my assigned sales person, and to my surprise was honored in the way of a 45 minute experience. Kings Toyota has set a new bar in my book… Now there is no reason a new car dealer should take more than 45 minutes to process the exchange of capital for depreciating asset. I love my new truck and am satisfied with my Kings Toyota experience. More
by cparrott55
Employees Worked With
Tom Ryan
August 06, 2014
Best buying experience! We truly enjoyed buying a car from Carl Rinaldi and the Kings Toyota dealership! He made the process painless so we actually got to enjoy it! We wil We truly enjoyed buying a car from Carl Rinaldi and the Kings Toyota dealership! He made the process painless so we actually got to enjoy it! We will definitely be back to purchase our next vehicle! Thank you for all your hard work! More
by Cariannelam
Employees Worked With
Chris Owens, Carl Rinaldi
July 09, 2014
Greg Halko This is the first auto purchase experience we have had that was genuinely professional and friendly with none of the typical less desirable auto purch This is the first auto purchase experience we have had that was genuinely professional and friendly with none of the typical less desirable auto purchase practices that we typically experienced. Greg was pleasant, very helpful and knowledgeable. He was thorough, kept us informed and follow-up throughout the process. The wait for signing final documents was longer than expected; would be nice to find a way to expedite that. Would definitely recommend Greg to others........... and as a result Kings Toyota. Greg makes a great impression for Kings. More
by stevekim
Employees Worked With
Greg Halko
July 02, 2014
A reason to return again and again. I have been purchasing Toyota vehicles from Kings Toyota and Chris Vanderveer for the last 10 years. My experiences with Chris has been nothing but ex I have been purchasing Toyota vehicles from Kings Toyota and Chris Vanderveer for the last 10 years. My experiences with Chris has been nothing but exceptional. I just purchased two new vehicles from Chris over the weekend and I continue to be reminded why I purchase vehicles from him and King’s Toyota. He is always willing to go above and beyond for all of his customers. With utter seriousness, if you are looking for a trustworthy salesman with exceptional customer service attitude ask for Chris Vanderveer. You won’t be disappointed. The last two times I have purchased a vehicle I also worked with Daniel Precht on finalizing paperwork. I liked that he was very detail oriented and ensured that we didn’t leave until everything was taken care of and correct! More
by MB907
Employees Worked With
Daniel Precht, Chris Vanderveer
July 01, 2014
The BEST buying experience EVER! I can't thank you Eric for making this new purchase so easy for me! You were honest and gave me everything I wanted! I will send everyone I know your I can't thank you Eric for making this new purchase so easy for me! You were honest and gave me everything I wanted! I will send everyone I know your way. :) More
by lkuhns07
Employees Worked With
Lindsey Kuhns, Eric Driscoll
June 23, 2014
Too busy for customers I met Bruce when I first took my wife to choose her new Toyota, a couple of weeks ago. He kept telling us how busy he was and that if we weren't buyin I met Bruce when I first took my wife to choose her new Toyota, a couple of weeks ago. He kept telling us how busy he was and that if we weren't buying he would be happy to get us a chance to test drive a Camry LE, but I could tell it wasn't something he wanted to do. I called him at Noon on Saturday to set up a test drive and go purchase a vehicle. Again he told me how busy he was and that he would work us in if we happened to show up. I called Oz at Performance Toyota that same day and he invited me out to come test drive any vehicle on the lot. He had plenty of time for a customer. I went up to visit with Oz and purchased my wife her new Camry that day. I really wanted to purchase from Kings, but it seemed that they were just too busy for customers. Performance Toyota in Fairfield is just a few miles up the road and a much better experience. More
by killiotp
Employees Worked With
Bruce Blackburn
June 15, 2014
FANTASTIC EXPERIENCE I want to THANK Tom Downs for his patience with our car shopping experience. It was a pleasure working with Tom, even after several visits trying to I want to THANK Tom Downs for his patience with our car shopping experience. It was a pleasure working with Tom, even after several visits trying to decide on the vehicle that would fit our budget, we never felt pressured and he was always glad to help. We never felt like we were working with someone trying to sell us a vehicle, he made us feel like part of his family. We ended up purchasing a 2104 Toyota Camry SE, and we absolutely love it. THANK YOU Tom for your advice and your uplifting spirit throughout the process, we will definitely recommend you to friends and family. Sincerely Ken and Linda Meyers. More
by Milford50
Employees Worked With
Tom Downs
June 14, 2014
Terrible experience You are running a dishonest business. I tied up my whole day to take a trip out to look at the car I took a week of negotiations through email with F You are running a dishonest business. I tied up my whole day to take a trip out to look at the car I took a week of negotiations through email with Fred McGhee. I gave him the max I could pay which was $139 a month, which didn't include sales tax, he said tack on another $12-15 a month. I made it clear that I couldn't make a down payment and put no money up front. He agreed that we could make the $151 a month with nothing up front on a Corolla Le. So we get in there and he walked us over to your Corolla section and said let me grab a monthly price for you. Why would he have to negotiate a price, when he said he could already do $151 a month! He came back with $231 a month, so we questioned him on why he quoted us $151 and he said you have to pay the deposit, the first month payments, and tax on top of all of this! This was all expected up front, which he never mentioned anything about over email! When we told him we were going to continue driving our other car, because the price wasn't right, he turned around and walked away. Not once trying to save a sale! My two brothers and I were looking all to lease Toyota's, but after this, we will surely not be giving Toyota our business. You are running a dishonest business and I would never recommend this dealership to any of our friends. This review will be going to dealrater and yelp, trying to spread the real experience of what it is like dealing with your horrible business. More
by Haufy
Employees Worked With
Fred McGhee
May 16, 2014
First experience with a large dealership Prior to visiting Kings Toyota we had always dealt with small, local dealerships but because we were unsure what we wanted to get to replace our curre Prior to visiting Kings Toyota we had always dealt with small, local dealerships but because we were unsure what we wanted to get to replace our current Mercury Van, we went to Kings Auto Mall and visited a couple of dealerships. As soon as we entered King's Toyota we were greeted by Eric Driscoll. We found him to be knowledgeable, friendly and courteous. He patiently handled all of our questions well and explained all the features of the various models giving us a good base for making a decision. Never did he give the slightest pressure and was always very helpful. Both my wife and I were impressed with his knowledge of the Toyota Sienna and his skills as a salesman. Eric made our experience enjoyable and one I look forward to repeating. Today I had some extra's installed and found dealing with Heidie Mowery pleasant as well. I would highly recommend Kings Toyota and definitely Eric Driscoll to anyone wanting to acquire a vehicle. Kudos to the dealership for excellent service and excellent employees. We are very pleased with our new Sienna XLE and continue to find more reasons to like it. More
by edfahner
Employees Worked With
Eric Driscoll
April 29, 2014
ABSOLUTELY HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!! Let me start of by saying that my sales experience at Kings Toyota in Cincinnati was by far the absolute WORST I have ever encountered. Ok, Let's get Let me start of by saying that my sales experience at Kings Toyota in Cincinnati was by far the absolute WORST I have ever encountered. Ok, Let's get down to it. On 4/27/2014, I called the dealership and inquired about at specific vehicle which happened to be a 2014 Toyota Corolla S Premium which was the only vehicle with the options I wanted at this dealership. I spoke with Fred and told him that my husband and I were coming from Dayton, Ohio which is about 45 mins - 1 hour away. I also told him that we wanted to work numbers on the vehicle because we were in the market to purchase immediately. With that being said I told Fred to grab the keys to the vehicle and hold it as my husband and I were en route to the dealership as we spoke. Fred told me Okay. I was extremely happy until I got to the dealership. My husband and I walk in and I recognize Fred by his name tag and I told him, "Hi, I am Jenna, I spoke to you about the Corolla, We are ready to start crunching some numbers." He replies to me, "Yes and it is sold, we just put it on the board 5 mins ago." I was absolutely flabbergasted. How in the world does a dealership find it okay to let someone travel an hour out of their way to purchase a vehicle and then turn around and sell it from underneath them? I expressed my frustrations to one of the sales managers who tells me. "Well I'm sorry, We hear that all the time and people never show up. Look around and see if their is another vehicle that you like and I promise I will make it worth your while." Ok RULE OF THUMB: Out of town customers have priority because of travel!!!!!!! The car should have been held. I WILL NEVER DO BUSINESS WITH THIS DEALERSHIP EVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
by jennastarr89
Employees Worked With
Kevin Mchone, Fred, Dwayne Stallworth
