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Kings Toyota

Cincinnati, OH

3.0
447 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 447 reviews

April 18, 2016

my new rav4 Super easy car purchase. We pretty much knew what we wanted & price we were willing to pay. First visit Joe got us into the car for a test drive. We d More

by happy halls
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler
April 14, 2016

2013 Toyota Sienna!!! LOVE the Sienna, this is my 3rd one! I was looking specifically for a 2013 Sienna....not black, not white and not gray. Rudy Woodruff got me more than I expected!!! I love my Sienna---n More

by Sheltie Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Woodruff
April 06, 2016

Worst dealership I've ever tried to buy a car from I wish I could give this dealership zero stars, but 1 is the lowest I can give. Since I have to give it at least one, I'd like to give it to Joda, who More

by Ukuebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris sales manager
Apr 11, 2016 -

Kings Toyota responded

We are sorry you were not satisfied with our used car manager and the price offered for 2013 Honda CRV. At Kings Toyota we try our hardest to treat every customer with respect. We will use this visit as a learning experience. For the record the April NADA retail value of a 2013 Honda CRV EXL 4WD model is $23075. Kings Toyota offered a sale price of $22300 plus tax and title fees. That is a $775 savings. At Kings Toyota we always try to offer all used vehicles at competitive prices.

Apr 11, 2016 -

Ukuebel responded

You can quote NADA to me all day long. That doesn't mean the car will sell for that price. I found another dealer who was willing to sell an almost identical car, but as a Honda certified pre owned, with a little less mileage and no rusted chips in the paint for $21,000. I honestly hope you do take this as a learning experience. Unfortunately, I will never visit this dealership again to find out.

February 01, 2016

Terrific leasing experience Recently leased a Toyota Camry through with Mr. Bruce Blackburn and had a smooth, simple, and satisfying experience. Very informative, very thorough, More

by Tommy12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Blackburn
January 27, 2016

Only the Best The service department team works well together. I have purchased Toyotas from Kings Toyota since 2002. Every sale has been handled courteously and More

by Love Toyotas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Robinson, Steve Skolnick
December 28, 2015

Incredible service Steve Skolnick makes the experience of leasing a car from Kings Toyota so easy. He is honest, personable, and knows the ins and outs of every model. More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Skolnick
Dec 28, 2015 -

Kings Toyota responded

Michele, thank you for such an outstanding review. STEVE SKOLNICK really does go the extra mile with every customer....his concern for the customers purchasing experience as well as what happens when they drive out with their new vehicle is truly exceptional. Thank you for taking the time to give him a great review and allowing us to welcome you to the Kings Toyota family. Heather T. Chattos Customer Relations Manager Kings Toyota Scion

December 22, 2015

very poor experience What a dramatic difference, between the two car dealers, Kings toyota and Kings honda, who are just minutes away from each other. I walked into the Ho More

by Jay19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Heckler
December 16, 2015

An excellent buying experience (Mr. Bruce Blackburn) I recently leased Toyota Camry from Kings Toyota. Mr. Bruce Blackburn helped in leasing new car for me. It was the best experience I ever had in buyin More

by Lakshmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Blackburn
Dec 16, 2015 -

Kings Toyota responded

Thank you for such a glowing review! Kings Toyota is lucky to have someone of BRUCE BLACKBURN's caliber on our sales team and you are lucky to have him as your sales associate. He truly loves what he does and it certainly shows when he gets reviews like this. Once again, thank you for your kind words and WELCOME to the Kings Toyota family! Regards, Heather T. Chattos Customer Relations Manager Kings Toyota Scion

November 23, 2015

a GOOD DEAL plus a Great after service! It was great deal on a used car buying. I also asked to obtain an extra keys for the vehicle. One of the manager Ryan Fink helped me on the issue; pro More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Fink, Mike Donnelly
October 07, 2015

One in a million My husband and I have purchased 5 vehicles from Don Tillery , he has always gone beyond our expectation , he's honest and fair , Thank You More

by Vthomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Tillery
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