Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kings Toyota
Cincinnati, OH
452 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 452 reviews
June 13, 2016
Time Wasting "Service" Department If you like wasting your time and not getting anything accomplished, by all means check out their service department! Went in to get a splash guard r If you like wasting your time and not getting anything accomplished, by all means check out their service department! Went in to get a splash guard replaced; it took them TWO HOURS to look under there and figure our they couldn't fix it. If you want me in at 2:30 to spend 5 minutes looking don't ask me to come in at 12:30. And if you're incompetent fine, but don't waste my time flaunting your ignorance! Then they had the audacity to suggest I take it to a body shop and file a fraudulent insurance claim as a way of saving money ARE YOU KIDDING ME?! THEN, when I went to complain they had the nerve to drop my call like that was somehow going to stop me. I'm never trusting my vehicle, time, or money with them, and my next vehicle will definitely come from elsewhere. I suggest you do the same. More
by Kevin
Employees Worked With
John Doe
June 11, 2016
Easy car purchase Came in on a pre owned Honda that was listed on Autotrader- was exactly as described. Joda was very patient and willing to stay late to help us buy t Came in on a pre owned Honda that was listed on Autotrader- was exactly as described. Joda was very patient and willing to stay late to help us buy the car that night, John was easy and professional to negotiate price, and Melissa was very quick through the finance office. Wife is very happy with the car and glad we chose to buy here! More
by Adam
Employees Worked With
Joda Green, John Sevier, Melissa
May 27, 2016
Justin Daniel and King's Toyota Justin did a fantastic job with helping me find exactly what I wanted, and Toyota has always been way more affordable than any other dealer in town. T Justin did a fantastic job with helping me find exactly what I wanted, and Toyota has always been way more affordable than any other dealer in town. They even blow away the "well I have a family member that works at (Ford, Chevy, etc.)". Kings toyota simply blows everyone else away. More
by CHEZEM92
Employees Worked With
Justin Daniel
May 01, 2016
Car buying as it should be We found vehicle we wanted on Internet which was priced below Msrp. We discussed possible deal with Brian Gaynor who was a true professional througho We found vehicle we wanted on Internet which was priced below Msrp. We discussed possible deal with Brian Gaynor who was a true professional throughout the process. We negotiated trade in value of our vehicle via pics and vin number. We drove 6 hours to the dealership. After a brief inspection we processed the trade in a timely manner with no surprises or curve xxxxx. Truly a hassle free experience. More
by Scott Blountville
Employees Worked With
Brian Gaynor
April 30, 2016
Terrible Service Department Bought a 2016 Toyota Tacoma. I bought a demo vehicle and it had a dent on a door which I was promised it would be fixed and that I would never notice Bought a 2016 Toyota Tacoma. I bought a demo vehicle and it had a dent on a door which I was promised it would be fixed and that I would never notice it was ever there. Fist attempt to get it fixed I had to chase down the guy how sold me the vehicle and then the repair man too. They fixed the dent and not the paint. when for the fist oil change and pointed out some problem with some decals it has around the tires to protect from rock chips. The y told me the warranty will cover the fix. Drop the vehicle they had it for almost 3 weeks and they didn't even fixed the problem and again did not fix the paint on the door. In summary terrible sells department and terrible service department. More
by Tacoma1966
Employees Worked With
Stephen Shanabarger
April 18, 2016
my new rav4 Super easy car purchase. We pretty much knew what we wanted & price we were willing to pay. First visit Joe got us into the car for a test drive. We d Super easy car purchase. We pretty much knew what we wanted & price we were willing to pay. First visit Joe got us into the car for a test drive. We did our homework on what we wanted & cut right to the chase with Joe on pricing. No game playing. He was very efficient & this is second car we bought from him. Nice to work with a professional! More
by happy halls
Employees Worked With
Joe Heckler
April 14, 2016
2013 Toyota Sienna!!! LOVE the Sienna, this is my 3rd one! I was looking specifically for a 2013 Sienna....not black, not white and not gray. Rudy Woodruff got me more than I expected!!! I love my Sienna---n I was looking specifically for a 2013 Sienna....not black, not white and not gray. Rudy Woodruff got me more than I expected!!! I love my Sienna---never seen such a turning radius in a van! I test drove 5 other vans but always come back to the Sienna. My 2005 Sienna has over 308,000 miles and still going!!! Rudy was great, not pushy, took time with me and definitely informative. Would recommend Rudy and Kings Toyota. Service has been great but your car wash is well.......sad. More
by Sheltie Lady
Employees Worked With
Rudy Woodruff
April 06, 2016
Worst dealership I've ever tried to buy a car from I wish I could give this dealership zero stars, but 1 is the lowest I can give. Since I have to give it at least one, I'd like to give it to Joda, who I wish I could give this dealership zero stars, but 1 is the lowest I can give. Since I have to give it at least one, I'd like to give it to Joda, who was the only pleasant part of our visit. I will never return to this dealership again based on our interaction with Chris the sales manager. He was arrogant, belittling, rude, and pompous. We made a fair offer for a used vehicle and he refused to negotiate at all, despite proof that identical vehicles were being sold around his dealership for significantly less than their price. His counter? He'd drop the price $400 to remove their 3 month warranty. This place is honestly the worst experience I've ever had trying to buy a car and I've bought many. Do yourself a favor and buy from anywhere else. More
by Ukuebel
Employees Worked With
Chris sales manager
February 01, 2016
Terrific leasing experience Recently leased a Toyota Camry through with Mr. Bruce Blackburn and had a smooth, simple, and satisfying experience. Very informative, very thorough, Recently leased a Toyota Camry through with Mr. Bruce Blackburn and had a smooth, simple, and satisfying experience. Very informative, very thorough, friendly, and highly experienced, I would recommend this dealership and Bruce to anyone. More
by Tommy12345
Employees Worked With
Bruce Blackburn
January 27, 2016
Only the Best The service department team works well together. I have purchased Toyotas from Kings Toyota since 2002. Every sale has been handled courteously and The service department team works well together. I have purchased Toyotas from Kings Toyota since 2002. Every sale has been handled courteously and professionally. Following factory service guidelines has proven to be the secret to keeping our vehicles running like new. Travis Robinson has been especially helpful over the years and we appreciate him as well as every other person in service. They all seem to bend over backwards to be certain we are satisfied. More
by Love Toyotas
Employees Worked With
Travis Robinson, Steve Skolnick
