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Kings Toyota
Cincinnati, OH
447 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 447 reviews
October 08, 2016
Used car 72 hr return policy is less than worthless .. I purchased an older Buick Lesabre , no warranty. Test drove it around the hood it ran good and seemed in good shape ,old folks car you know. I purchased an older Buick Lesabre , no warranty. Test drove it around the hood it ran good and seemed in good shape ,old folks car you know. So I purchased it for fair market value 2400.00 plus the dealer fee $240.00 dollars. Picked the car up the next day , drove to 71n there I discovered the transmission did not in fact work all the way ,the lockup on the torque converter was not functioning . I went back the next day to see what they could do for me . A service tech drove it noted the problem and said I should change the trany oil and put in a can of mechanic in a can "Transmedic"..How wonderful !! Now I wish I had taken it to the highway when I took the test drive but hindsight is 20-20 . That's bad on me ,But in reviewing the the carfax I noted the Lesabre had been driven about 60 miles after it went into Dealer inventory .. Therefore I believe someone at Kings Toyota knew it had a trans problem ..NOT GOOD. To add insult to injury after being asked how I was by some fat sales guy ,I responded " not good because when you purchase a car for fair market value you expect it will have all the forward gears" Later he comes walking down the sales flour talking loudly to a coworker seated about 20 to 30 ft away about how they should start a list of THE TOP TEN comments made by people how buy cars from them for under three grand .Then he noticed me over by the service counter and stfu. Apparently my tale of woe was very amusing .. Thanks ,Steve Reilly an amusing customer More
by stever
Employees Worked With
Mark Struve
October 01, 2016
2 hour wait with an appointment How is it possible that they offer appointments, yet when you show up on time or even a little early you're told they ate running 2 hours behind? The How is it possible that they offer appointments, yet when you show up on time or even a little early you're told they ate running 2 hours behind? The only positive is they told me before they took my car back, unlike the past few times they leave you waiting for hours in the waiting room. Anyone wanting to buy a car from here keep in mind that 2 year maintenance and lifetime oil changes come with a severe tax on your time. I am completely feed up with them and will refuse to use their service department again which also means I will never buy a car from here again either. More
by Brob
Employees Worked With
Chris Hamm
September 02, 2016
amazing expirience I don't have any compliment left to describe our experience with king's toyota, and with steven skolnick in particular. we found honest , reliable, I don't have any compliment left to describe our experience with king's toyota, and with steven skolnick in particular. we found honest , reliable, warm and friendly person that gave us a the feeling that their is someone to trust on. with out doubt, one of our best personal and buying experiences More
by Doron Harel & Tal May
Employees Worked With
Steve Skolnick
August 22, 2016
Great Experience Excellent sales service! Cassie was absolutely remarkable! She truly went above and beyond for me! I will recommend Kings Toyota and Cassie to everyon Excellent sales service! Cassie was absolutely remarkable! She truly went above and beyond for me! I will recommend Kings Toyota and Cassie to everyone I know! More
by Chelsea0322
Employees Worked With
Cassie Speers
July 31, 2016
Great service Bought a 2016 Corolla from them, Great customer service 10/10 would recommend Kings Toyota and Darell to anyone looking for a Toyota! Great people, Da Bought a 2016 Corolla from them, Great customer service 10/10 would recommend Kings Toyota and Darell to anyone looking for a Toyota! Great people, Darell is a great salesmen and a very respectful man. More
by Modaas
Employees Worked With
Darrell Gesell
June 13, 2016
Time Wasting "Service" Department If you like wasting your time and not getting anything accomplished, by all means check out their service department! Went in to get a splash guard r If you like wasting your time and not getting anything accomplished, by all means check out their service department! Went in to get a splash guard replaced; it took them TWO HOURS to look under there and figure our they couldn't fix it. If you want me in at 2:30 to spend 5 minutes looking don't ask me to come in at 12:30. And if you're incompetent fine, but don't waste my time flaunting your ignorance! Then they had the audacity to suggest I take it to a body shop and file a fraudulent insurance claim as a way of saving money ARE YOU KIDDING ME?! THEN, when I went to complain they had the nerve to drop my call like that was somehow going to stop me. I'm never trusting my vehicle, time, or money with them, and my next vehicle will definitely come from elsewhere. I suggest you do the same. More
by Kevin
Employees Worked With
John Doe
June 11, 2016
Easy car purchase Came in on a pre owned Honda that was listed on Autotrader- was exactly as described. Joda was very patient and willing to stay late to help us buy t Came in on a pre owned Honda that was listed on Autotrader- was exactly as described. Joda was very patient and willing to stay late to help us buy the car that night, John was easy and professional to negotiate price, and Melissa was very quick through the finance office. Wife is very happy with the car and glad we chose to buy here! More
by Adam
Employees Worked With
Joda Green, John Sevier, Melissa
May 27, 2016
Justin Daniel and King's Toyota Justin did a fantastic job with helping me find exactly what I wanted, and Toyota has always been way more affordable than any other dealer in town. T Justin did a fantastic job with helping me find exactly what I wanted, and Toyota has always been way more affordable than any other dealer in town. They even blow away the "well I have a family member that works at (Ford, Chevy, etc.)". Kings toyota simply blows everyone else away. More
by CHEZEM92
Employees Worked With
Justin Daniel
May 01, 2016
Car buying as it should be We found vehicle we wanted on Internet which was priced below Msrp. We discussed possible deal with Brian Gaynor who was a true professional througho We found vehicle we wanted on Internet which was priced below Msrp. We discussed possible deal with Brian Gaynor who was a true professional throughout the process. We negotiated trade in value of our vehicle via pics and vin number. We drove 6 hours to the dealership. After a brief inspection we processed the trade in a timely manner with no surprises or curve xxxxx. Truly a hassle free experience. More
by Scott Blountville
Employees Worked With
Brian Gaynor
April 30, 2016
Terrible Service Department Bought a 2016 Toyota Tacoma. I bought a demo vehicle and it had a dent on a door which I was promised it would be fixed and that I would never notice Bought a 2016 Toyota Tacoma. I bought a demo vehicle and it had a dent on a door which I was promised it would be fixed and that I would never notice it was ever there. Fist attempt to get it fixed I had to chase down the guy how sold me the vehicle and then the repair man too. They fixed the dent and not the paint. when for the fist oil change and pointed out some problem with some decals it has around the tires to protect from rock chips. The y told me the warranty will cover the fix. Drop the vehicle they had it for almost 3 weeks and they didn't even fixed the problem and again did not fix the paint on the door. In summary terrible sells department and terrible service department. More
by Tacoma1966
Employees Worked With
Stephen Shanabarger
