Kings Toyota

Horrible experience. Twice If I could give no stars that would be perfect. I was treated like crap here. First I bought a car that thought was good, got the 3 day exchange polic If I could give no stars that would be perfect. I was treated like crap here. First I bought a car that thought was good, got the 3 day exchange policy with it. Ended up not even 2 days later the transmission starts to go out. Tell them an they told me to get it checked an bring it in. Checked an the master mechanic told me I was right. The transmission was going out to get rid of it asap. Went back to exchange for a different car. Ended up telling me I had to pay for a safety inspection for the other vehicle because they hadn't yet? Why can they put a car for sale on their lot an NOT do a safety inspection?!?! Then had to pay $400 more for an older car! More miles on it! And no 3rd row like the first vehicle. Then to top it off, they put the other car, with the bad transmission BACK UP FOR SALE ON THE LOT!!! Horrible experience! And threatened me because a lawyer owns the place and I wouldn't get another vehicle or money back. What a crock of crap! Beware! Never go to kings automall. Especially not kings Toyota!!! More

Replacement belt not needed! Last week I took my Rav 4 in for free oil change. I was told I needed to have my serpentine belt replaced because the one I had was shredding badly. Last week I took my Rav 4 in for free oil change. I was told I needed to have my serpentine belt replaced because the one I had was shredding badly. It was to cost about $190. Since my nephew is a mechanic, I told them he would do the work for me. My nephew replaced the belt and there was not ONE SHREDDED PLACE ON THE BELT! They also told me I need a new battery which I had my nephew replace, now I'm wondering if that was a lie too. I was going to trade in my Rav 4 but it won't be at King's Auto. More

Highly recommend KINGS Toyota!!!! We went into the dealership and was greeted by our salesman and the receptionist. Even with them closing in a half hr. our salesman Eric was VERY kind We went into the dealership and was greeted by our salesman and the receptionist. Even with them closing in a half hr. our salesman Eric was VERY kind. He took his time in showing us a van and explaining every detail of the features of the van. We walked out happy and excited that we had found the vehicle right for our family. We went in the next day and purchased our 2017 Sieanna!! We HIGHLY recommend this dealership and our salesman Eric to all of family and friends!!!!! We will be returning to this dealership for all of our future vehicles!!! More

Incompetence at its worst I've taken my 2013 Highlander to this dealership for the past 3 years and have always been impressed with their level of service. I don't know what h I've taken my 2013 Highlander to this dealership for the past 3 years and have always been impressed with their level of service. I don't know what happened, but they obviously switched managers and are now the worst service place ever. We ordered tires for the car and were told to make a service appointment. I called an hour before the appointment and the tires weren't there. I then made another service appointment for that saturday and called again Saturday morning to make sure they were there, but again no tires. They then called a couple of hours later and said the tires were in so I made another appointment for the next Saturday. Guess what...the tires weren't there when I went into the appointment. They put them on someone else's car. I would have made 3 useless trips to this dealership if I hadn't called to check on the tires. Why is it my job to make sure the tires are there? Isn't that what the service manager does? Please don't waste your time. They were very rude and did not apologize for the mix up and for my useless trip there. More

We Wanted a Landcruiser My girlfriend and I were in the market for a 99-04 Landcruiser that we could afford and Kings had a 2000 model that basically looked like new. However My girlfriend and I were in the market for a 99-04 Landcruiser that we could afford and Kings had a 2000 model that basically looked like new. However it had 232K which to those who understand these vehicles, that is just past "broken in". The vehicle looked so terrific that I was quite certain the vehicle had been garaged and well maintained. And it was the Mahogany Pearl color we wanted which is VERY hard to find. Our salesman Brian Ravenscraft showed us the Carfax and was very patient with multiple trips to inspect the vehicle. There was never any sense of trying to close the deal and Brian always made himself available. He offered to let me have the vehicle inspected by my own mechanic which I felt was not necessary with my knowledge (and trust in Landcruisers). Brian was very honest in letting us know that they wanted to "move" the Landcruiser because it had been on the lot for awhile. I made an offer which was considerably lower than what they were asking (about $2K less) which I thought would be rejected and after a couple back & forths we settled at $1700 less which was a pretty good deal all things considered, especially after owning the truck for several weeks. It's been quite good to us with no surprises. After we purchased the vehicle we realized the remote key was not working and one of the managers Ryan Fink ordered us a new Toyota Key (over $200 retail), not a cheap Chinese one. We couldn't be happier with our new baby and would highly recommend Kings for finding a quality used car. Thanks Brian & Ryan! More

Prius battery warrenty Paid 1700$ for battery warranty. After I put 100,000 miles on car I was supposed to get that money back. I have not received it Paid 1700$ for battery warranty. After I put 100,000 miles on car I was supposed to get that money back. I have not received it More