Kings Toyota

Wanda is AMAZING I really enjoyed working with Wanda. She is an absolute pleasure and I wish all sales people were as good as she is. She listened to my needs and did I really enjoyed working with Wanda. She is an absolute pleasure and I wish all sales people were as good as she is. She listened to my needs and did everything to help me get the car I've always dreamed of. She is simply wonderful. You should count yourself lucky to have her on your staff! More

Sold car out from under me! Have been searching the country for a BMW 335i with specific features for 2 months. Finally found one at Kings Toyota. Spoke with Josh Allen, who told Have been searching the country for a BMW 335i with specific features for 2 months. Finally found one at Kings Toyota. Spoke with Josh Allen, who told me I was first in line for the car. I told him that I had been looking for that specific set of features for 2 months, that I was a cash buyer, etc. Not, mind you, that any of that carries any weight with Josh Allen, deceitful greedy salesman. Agreed to give deposit after he sent me pictures. He sent pictures, I emailed about deposit and he told me someone else had also called, after me, and placed a deposit. So the car was sold to someone who called after me. Emailed to complain and he basically blamed me for not placing a deposit. Part of my job is client service and you better believe I keep my word and honor my customers. Guess Josh Allen missed that part of the training. I guess no one can honor their word anymore. Josh Allen certainly cannot. He's unscrupulous, dishonest, deceitful, and what he did was dishonorable to a customer. Of course, none of that would bother him, after all, he got the sale, and to a reptile, that's all that matters. Congratulations, Josh, you help used car salespeople keep their bad reputation. A pox on him and his lowly dealership. More

Great Customer Service After purchasing a used Sienna from Andre Willis, we noticed a minor issue. Andre went above and beyond in having the issue resolved to our satisfacti After purchasing a used Sienna from Andre Willis, we noticed a minor issue. Andre went above and beyond in having the issue resolved to our satisfaction. We highly recommend him and appreciate his great customer service! More

Purchase with Toyota It’s very nice place to find out your next car. Nice customer service .Thanks for doing great job. Good experience with Toyota. Like it. It’s very nice place to find out your next car. Nice customer service .Thanks for doing great job. Good experience with Toyota. Like it. More

2017 Tacoma My experience with King’s Toyota was great, I didn’t have to play my wife’s pregnant and due at any moment, my dog just died or everybody owes me card My experience with King’s Toyota was great, I didn’t have to play my wife’s pregnant and due at any moment, my dog just died or everybody owes me cards which is what I wanted. We needed a truck and needed to lower the payment, all of the employees were helpful and took care of us. Thank you Kevin Mahcon, Lewis, I forgot the other guys name....and Rob Schoenhoft. I am an easy to get along with customer and treat sales staff the way I’d like to be treated and this was returned without being talked down to, there’s a Ford dealer on Beechmont and a Jeep Dealer in Eastgate that could learn a lot from you guys. I never had to start walking out to get my point across now did I feel the need to. More

Great car buying experience. This is my first purchase in awhile and my first purchase of a Toyota. My wife and I test drove a number of vehicles back in April prior to her train This is my first purchase in awhile and my first purchase of a Toyota. My wife and I test drove a number of vehicles back in April prior to her training and deployment to Afghanistan. It was only now that I went ahead and decided to purchase because the time was right. I knew what I wanted so when I went to Kings Toyota and met Dru Steigert who did a great job helping me get exactly what I wanted and answering my questions. The car actually arrived a few day sooner than originally scheduled which was great. The purchase experience was quick and easy and the follow-up by Rob Schoenhoft to make sure everything was acceptable and to make sure I could contact him if I had any issues. Overall I am really happy with everything and would rate Kings Toyota highly. Regards, Mike More

Straight forward I hate dealing with car salesman.... I absolutely hate it. The shell and pea xxxxxxxx drives me crazy. I went to Kings Toyota knowing they were going I hate dealing with car salesman.... I absolutely hate it. The shell and pea xxxxxxxx drives me crazy. I went to Kings Toyota knowing they were going to be the same. I told them what I wanted and we were with an agreement within a few minutes. No sales tactics, just straight forward talk. This is my second Toyota from Kings Toyota, and not my last. More

My service sucked Went in for a passenger side airbag recall and ended up with a passenger side seat cut in 2 places and Dave Chilton Service director said i the custom Went in for a passenger side airbag recall and ended up with a passenger side seat cut in 2 places and Dave Chilton Service director said i the customer did it, when my interior was in great shape before service. Steve Holbrock shop foreman even said when I went in next day to show them that it was a fresh cut. They have pictures of it with no frea marks. I will never ever recommend or buy anything else from you. Now why would I cut my own interior and try to have you fix it when I live almost 2 hrs away. I wasted almost 6 hrs originally the first day of service and 3 hrs the next day to show them what they did. More

The experience at Kings was fantastic! The experience from telling Chris V. the car that I wanted to driving it off the lot was awesome. I found the car while visiting a friend. Two weeks l The experience from telling Chris V. the car that I wanted to driving it off the lot was awesome. I found the car while visiting a friend. Two weeks later I drove from Clarksville, Tennessee to make the purchase. It was worth every mile. Chris went above and beyond what is required of any salesman. I would do it all over again. More

Ripped off a combat veteran These low life reptiles ripped off my husband, a combat veteran, for a $500.00 deposit. He discussed a deal with them, they pressured him, triggering These low life reptiles ripped off my husband, a combat veteran, for a $500.00 deposit. He discussed a deal with them, they pressured him, triggering his PTSD, and used slimey sales tactics to get a five hundred dollar deposit. He was not comfortable with the deal and tried to get his money back (which they had promised was refundable) and they gave us the run around and kept the money. I have no polite words for these con men and women who can go back to the putrid swamp they crawled out of. More