Kings Toyota
Cincinnati, OH
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Outstanding Service Very friendly atmosphere with a great selection of vehicles. Dru our salesman was very knowledgeable and courteous. He listened to our needs and wan Very friendly atmosphere with a great selection of vehicles. Dru our salesman was very knowledgeable and courteous. He listened to our needs and wants and gave us our perfect car! More
Great Service Dru was great. Highly suggest this dealership and working with Dru. Even though he doesn’t work with trucks often, he was able to help. Love my ne Dru was great. Highly suggest this dealership and working with Dru. Even though he doesn’t work with trucks often, he was able to help. Love my new truck. More
Awesome service at the truck center Adam and Stephen were amazing! They worked very hard for me to get the truck that I wanted at a great deal. Everyone at kings truck center was very h Adam and Stephen were amazing! They worked very hard for me to get the truck that I wanted at a great deal. Everyone at kings truck center was very helpful and very knowledgeable. I want to thank everyone at the truck center for helping me. More
Great customer service when purchasing my new car I went to multiple dealerships looking for a certified used car and the Toyota dealership was helpful but not overly pushy with the sale. Most of the I went to multiple dealerships looking for a certified used car and the Toyota dealership was helpful but not overly pushy with the sale. Most of the other dealerships would not let me just "look" at a car. They almost "hunted" me. In today's world there is so much information available about used cars, that I can come to the dealership with most of the information about a specific car already known. I don't need a sales person pressuring me. I did not get that feeling with Tim and that is probably one of the reasons I purchased the car (plus the fact that it's a GREAT car!) More
Very satisfying Darrell Gesell was very professional and extremely helpful. He was very courteous and helped me in reviewing the various options that were available o Darrell Gesell was very professional and extremely helpful. He was very courteous and helped me in reviewing the various options that were available on the types of cars we considered. More
Wanda is AMAZING I really enjoyed working with Wanda. She is an absolute pleasure and I wish all sales people were as good as she is. She listened to my needs and did I really enjoyed working with Wanda. She is an absolute pleasure and I wish all sales people were as good as she is. She listened to my needs and did everything to help me get the car I've always dreamed of. She is simply wonderful. You should count yourself lucky to have her on your staff! More
Sold car out from under me! Have been searching the country for a BMW 335i with specific features for 2 months. Finally found one at Kings Toyota. Spoke with Josh Allen, who told Have been searching the country for a BMW 335i with specific features for 2 months. Finally found one at Kings Toyota. Spoke with Josh Allen, who told me I was first in line for the car. I told him that I had been looking for that specific set of features for 2 months, that I was a cash buyer, etc. Not, mind you, that any of that carries any weight with Josh Allen, deceitful greedy salesman. Agreed to give deposit after he sent me pictures. He sent pictures, I emailed about deposit and he told me someone else had also called, after me, and placed a deposit. So the car was sold to someone who called after me. Emailed to complain and he basically blamed me for not placing a deposit. Part of my job is client service and you better believe I keep my word and honor my customers. Guess Josh Allen missed that part of the training. I guess no one can honor their word anymore. Josh Allen certainly cannot. He's unscrupulous, dishonest, deceitful, and what he did was dishonorable to a customer. Of course, none of that would bother him, after all, he got the sale, and to a reptile, that's all that matters. Congratulations, Josh, you help used car salespeople keep their bad reputation. A pox on him and his lowly dealership. More
Great Customer Service After purchasing a used Sienna from Andre Willis, we noticed a minor issue. Andre went above and beyond in having the issue resolved to our satisfacti After purchasing a used Sienna from Andre Willis, we noticed a minor issue. Andre went above and beyond in having the issue resolved to our satisfaction. We highly recommend him and appreciate his great customer service! More
Purchase with Toyota It’s very nice place to find out your next car. Nice customer service .Thanks for doing great job. Good experience with Toyota. Like it. It’s very nice place to find out your next car. Nice customer service .Thanks for doing great job. Good experience with Toyota. Like it. More
Great car buying experience. This is my first purchase in awhile and my first purchase of a Toyota. My wife and I test drove a number of vehicles back in April prior to her train This is my first purchase in awhile and my first purchase of a Toyota. My wife and I test drove a number of vehicles back in April prior to her training and deployment to Afghanistan. It was only now that I went ahead and decided to purchase because the time was right. I knew what I wanted so when I went to Kings Toyota and met Dru Steigert who did a great job helping me get exactly what I wanted and answering my questions. The car actually arrived a few day sooner than originally scheduled which was great. The purchase experience was quick and easy and the follow-up by Rob Schoenhoft to make sure everything was acceptable and to make sure I could contact him if I had any issues. Overall I am really happy with everything and would rate Kings Toyota highly. Regards, Mike More