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Kings Toyota

Cincinnati, OH

3.4
452 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 452 reviews

July 12, 2018

Purchased a new Toyota recently We bought a new Toyota recently from Kings Toyota and were very happy with the sales people and other staff who helped us. Our sales representative wa More

by C-HR lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda Maston
Jul 23, 2018 -

Kings Toyota responded

A Big Congratulations your new Toyota! Thank you for taking your to time to write such a kind review about your experience. It is wonderful to hear that Wanda was able to provide you with the excellent experience we strive to provide all our customers. We look forward to seeing you in the future for your lifetime free oil changes on your vehicle. Enjoy!

June 27, 2018

Kings Toyota is the best! I have never had a single complaint about either the sales department or the service department! The staff is friendly, extremely competent and hard w More

by BVZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Fink, Josh Egner
Jul 23, 2018 -

Kings Toyota responded

Hearing you had a wonderful experience is the best thing we could hope for! Your kinds words and review mean a lot to us. Thank you for choosing Kings Toyota, and taking your time to rate your wonderful experience. We look forward to serving you for many years to come!

June 23, 2018

Excellentvexperience The service department was very courteous and professional. They had me in and out in no time when they performed my service. The service advisor, Eri More

by Professor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Howell
June 17, 2018

Great experience. Enjoyed going threw kings toyota dealerships show room, Bruce explained the buying process after buying a Toyota Highlander, it was great , no surpris More

by Don3104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ihle
May 24, 2018

On Time, As Promised We worked with Melissa Fischer to have a Toyota recall addressed, as well as to o some routine maintenance. She couldn’t have been more on top of her More

by Maureen/mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Fischer
May 20, 2018

If you shop around, your final stop will not be Kings Toyota This was our first stop of 3 Toyota dealerships and this was our worst experience by far. Long story short, this salesman tried to stick to a price th More

by Rileyl327
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Heckler
May 20, 2018

Our service advisor was wonderful. I doing remember her name We always use Kings Toyota to purchase our vehicles and for service. We have never been disappointed in over 20 years. They have never recommended ser More

by Pepper P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We had a female service advisor, she was. Wonderful but I forgot her name
May 10, 2018

The Best Service Team! Thank You to Matthew McGee , Chris Bradford and The Best Service Team at Kings Toyota!! Respectful and Knowledgeable , a Team I canTrust to take Grea More

by MomE513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Tillery
May 08, 2018

Bad Experience Overall We recently purchased a vehicle from Kings Toyota. They misrepresented their own policies and packages which we had to research and set right. They More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Precht, Keith Andres, Bruce Ihle
May 06, 2018

Dru Steigert-EXCELLENT! My wife and I had a fantastic leasing experience with Dru Steigert. He listened very carefully to our wants of what we wanted in our 2 new Toyotas, on More

by devkath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Dru Steigert
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