Kings Toyota
Cincinnati, OH
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We have purchased more than 10 vehicles at King's Toyota over the years. Honesty, integrity and professionalism are the words that consistently describe our experiences with members of the sales, service an over the years. Honesty, integrity and professionalism are the words that consistently describe our experiences with members of the sales, service and parts teams. More
This is the second auto we have purchased from Kings Toyota and the service department has been excellent every time we had any service work done. Toyota and the service department has been excellent every time we had any service work done. More
Absolute trash when it comes to getting repairs with warranty. Do not waste your time. It's like the right hand can't communicate with the left here. Sent all over to 3 different dealers here and still warranty. Do not waste your time. It's like the right hand can't communicate with the left here. Sent all over to 3 different dealers here and still nothing done. Makes no sense. We will be canceling warranty and never do business here again. They sure love to sell you a truck, but no follow through after the sale. The unnecessary chaos they put us through is shameful. More
Charged us over $3,000 for warranty when he told us $10. 00 a month for 3 years, they are refunding the warranty but not the over $200.00 in taxes we were charged on that amount. They only got back with us w 00 a month for 3 years, they are refunding the warranty but not the over $200.00 in taxes we were charged on that amount. They only got back with us when we gave them a 1 star review on their survey. Shady as xxxx! Would not recommend going there!!! More
They had a car online . I emailed them about it and coming to see it . They responded to me with the email and it said it would be waiting for me. 15 minutes later in was t I emailed them about it and coming to see it . They responded to me with the email and it said it would be waiting for me. 15 minutes later in was told it was at their other store. More
Went to look at a used car at Kings with my husband. Asked to test drive it since my husband had already test drove it and checked it out a few days prior. Three different sales men/woman contacted my h Asked to test drive it since my husband had already test drove it and checked it out a few days prior. Three different sales men/woman contacted my husband about the car. Matt was last person to deal with us on the car. Matt had me drive it around the circle at Kings, didn't even take out on road. Stated the price we would pay. Were told no they wouldn't meet us at that price, so we left and went to another dealer to test drive another car. In the middle of the test drive at a different car dealership Matt calls and offers us the car at $100 above what we said. Repeated our offer. Matt said they would sell it to us for our offer. We stated we would finish up our test drive, go eat lunch and discuss buying the car and would head back to Kings to look at car again and purchase. 15 minutes later Matt calls us back and tells us he sold the car. My husband then calls Matt back and Matt states a woman put a deposit on it and when asked if she signed papers stating we were on our way he said she was coming in next week to sign the papers on Tuesday (By the way Matt, not a good liar we could hear it in your voice). That is not the way to do any kind of business. We will NEVER buy from Kings Toyota and we have a large family who buy cars fairly often and we have let them know how we were treated. Also the car is still sitting on their lot, still listed for sale on their website and several other car websites. After we got that phone call from Matt we went back to the Honda dealership where we test drove several cars and purchased a brand new car, lower interest rate, and lower price. We were also treated much better at Honda. Kings you might want to check the VIN number you have listed on your Camry TRD as it is coming up as a Camry XSE not a Camry TRD - shady right there. Not a way to do business! Will defiantly never go back to Kings Toyota. Way to lose out on a commission Matt!! Thank you Gary and Bob at Honda for treating us like humans and with respect. You will defiantly get more business from us in the future. More
Extremely difficult to do business with. Disappointing experience and very unprofessional. I have purchased vehicles all over the country and Kings is by far the worst dealership I have ev Disappointing experience and very unprofessional. I have purchased vehicles all over the country and Kings is by far the worst dealership I have ever dealt with. Don’t bother trying to call the GM either. He will delegate a reply to a sales manager… More
Stephen was very helpful and informative. I would recommend anyone to go to this dealership especially since they don’t have a bunch of added fees that other dealerships often do. I would recommend anyone to go to this dealership especially since they don’t have a bunch of added fees that other dealerships often do. More
Sold me a 2023 Rav4 with bad brakes. The whole experience was horrific. Myself and the rest of my family will not be returning even though we have been coming here for years. The whole experience was horrific. Myself and the rest of my family will not be returning even though we have been coming here for years. More