Kings Toyota
Cincinnati, OH
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Service was excellent and timely as always. Only complaint was after car was serviced I had to inquire for explanation and recommendations of findings. In past service personnel does this autom Only complaint was after car was serviced I had to inquire for explanation and recommendations of findings. In past service personnel does this automatically. Keep up the great service. I only interacted with young lady who cashed me out but not with one of the actual service people. That’s who I would have desired to talk to. More
Great customer service. Always goes the extra mile to satisfy me. It takes awhile to wait but it is worth knowing my car is taken of. Always goes the extra mile to satisfy me. It takes awhile to wait but it is worth knowing my car is taken of. More
We have purchased more than 10 vehicles at King's Toyota over the years. Honesty, integrity and professionalism are the words that consistently describe our experiences with members of the sales, service an over the years. Honesty, integrity and professionalism are the words that consistently describe our experiences with members of the sales, service and parts teams. More
This is the second auto we have purchased from Kings Toyota and the service department has been excellent every time we had any service work done. Toyota and the service department has been excellent every time we had any service work done. More
Absolute trash when it comes to getting repairs with warranty. Do not waste your time. It's like the right hand can't communicate with the left here. Sent all over to 3 different dealers here and still warranty. Do not waste your time. It's like the right hand can't communicate with the left here. Sent all over to 3 different dealers here and still nothing done. Makes no sense. We will be canceling warranty and never do business here again. They sure love to sell you a truck, but no follow through after the sale. The unnecessary chaos they put us through is shameful. More
Charged us over $3,000 for warranty when he told us $10. 00 a month for 3 years, they are refunding the warranty but not the over $200.00 in taxes we were charged on that amount. They only got back with us w 00 a month for 3 years, they are refunding the warranty but not the over $200.00 in taxes we were charged on that amount. They only got back with us when we gave them a 1 star review on their survey. Shady as xxxx! Would not recommend going there!!! More