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Kings Point Auto

Great Neck, NY

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3 Reviews

744 Middle Neck Road

Great Neck, NY

11024

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September 26, 2024

Kings Point Auto has been the only place I go to whenever it comes to buying my cars. I like to go in and know the honest price without games and gimmicks. Every single car in their inventory is hand picked More

by eleyahou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
September 11, 2024

Great dealership no run around what you see if what you get they are very kind and will help you get into the vehicle that you are looking for More

by Ethangold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike,ethan
July 25, 2024

General Manager and Owner, Mike Goltche, misrepresented the car grossly. We went through a facetime walk-through and he omitted all the issues with the car....bumper/paint issues, missing/broken ash tray, More

by stephenc64
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Mike Goltche
Aug 27, 2024 -

Kings Point Auto responded

Stephen, Thanks for taking the time to leave this valuable feedback. We encourage all customer feedback good or bad to help better our process and to offer new and existing customers full transparency in working with us. You were given a complete walk around of the vehicle as well as photos from literally every angle possible, before you elected to move forward. We offered the same prior to delivery and loading the car onto the truck as it exited our property. You seemed thrilled with the vehicle until your dishonest mechanic gave you a list of "repair items" that mechanically speaking, made no sense & are just not possible. My favorite was where he claimed that your valve cover gasket was leaking from the oil pan. The valve cover is at the top of the engine. The oil pan is literally the bottom most part of the engine. I'm not a mechanic myself & wasn't the best in science class, but I'm pretty sure oil leaks don't work that way. Perhaps in Colorado, oil leaks up? I know things work differently at high altitudes ... LOL! That claim was particularly amusing, among the others which made no sense. My bigger mistake was offering to help because even as I did, your mechanics "NEW LIST" continued to grow and make even less sense. I have MANY happy customers nationwide and have sold cars at a distance for decades. I'm not here to deceive or hurt anyone, and offer the most accurate vehicle descriptions and photos/walk around videos for customers at a distance that you can find anywhere. I have nearly 20 years of real customer reviews all over the internet which attest to the quality of the vehicles I sell as well as the condition of the vehicles purchased both mechanically & cosmetically. Your continued attempts to extort me are sad and say more about you than they do about me. I went as far as offering to buy your car back to avoid any further bad taste in your mouth, to which you also declined. I wonder why? I run an honest and straight forward business and unfortunately for you, have no problem telling a dishonest customer who thinks they can use my online reputation to take advantage of me, to take gas. Please do that, Stephen. Thanks again for your business!