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Kings Mazda - Service Center

Cincinnati, OH

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252 Reviews

252 Reviews of Kings Mazda - Service Center

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October 06, 2020

Waiting room so sad. Just had remodel and did nothing really to improve waiting area. I walk of to Chevy dealer ship and wait there More

by STARIPLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
October 05, 2020

I visited my Mazda dealer on 10/1/2020. I was very impressed with all the covid precautions that were taken, including completely covering the steering wheel and the seat. The waiting room was set up More

by jellsworth0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Moore
October 02, 2020

Tom I Hamilton is always great. The techs are top notch. They did great work and Tommi always communicates with us about the progress even when we are off property. More

by BRUCE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott (Service Mgr), Tommi Hamilton
October 02, 2020

Tommie Hamilton is a great service team write- up representative. The men that work in the write- up area were too busy talking about their CCW. I am a black woman and I felt uncomfortable. Please More

by KIM.C.GOINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
October 01, 2020

My service was excellent!! Tommi was the person who signed me in ... she always delivers service with a smile. Explains everything thoroughly! The work done on my car is always done timely and done w More

by BRUNSONLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
October 01, 2020

Tommi couldn’t have been more supportive with my sound system glitch. She was determined it got fixed to both our satisfactions. She even told me to call her if it acted up again. Such an asset to Mazda! More

by BEASOUDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
October 01, 2020

Scheduled on line, checked in quickly, waited in clean area. All went well. However, I prefer fewer requests for surveys and not being able to submit without a certain # of words. More

by CROWELOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
October 01, 2020

Great service with an excellent staff. Clean facilities. Work finished in a timely manner. I received a call when it was finished. Car was clean. More

by DGRUEHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
October 01, 2020

Very nice, friendly from the time i pulled in till the time i left. Yong man that checked me is great. I keep coming back because of the great service I get here. I have brought my daughter to buy a car h More

by MARTIN_CAREY1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fitch
October 01, 2020

Great service, technician was friendly and helpful. I arrived late, service met me at my car. He escorted me to the waiting area as he checked me in ( I have physical difficulties). After the service was More

by FROSTMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other
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