Kings Mazda - Service Center

Experience was great. Tommi was great to deal with like always. Service was done well and very quickly. Love coming here for service. We will always come to Kings Mazda!! always. Service was done well and very quickly. Love coming here for service. We will always come to Kings Mazda!! More

The customer service and maintenance preform on my vehicle was again outstanding! I greatly appreciate your attention to detail and continue support with respect to keeping me rolling along on the roa vehicle was again outstanding! I greatly appreciate your attention to detail and continue support with respect to keeping me rolling along on the roads! P.S. I don’t like the 25 word minimum. More

Overall customer experience was excellent but three suggestions. First a more detailed Full Circle Service Report Card. Second a basic car wash. Third handicap parking spot by Service Door & handicap p suggestions. First a more detailed Full Circle Service Report Card. Second a basic car wash. Third handicap parking spot by Service Door & handicap push plate to activate the external service door. I am a disabled veteran who is currently using a knee cart More

I really liked the service received at Kings Mazda. Everyone was friendly and really made purchasing the car easy and safe with Covid. John Brewer, Jarod Graber and Brandon Sink (finance dept) were all Everyone was friendly and really made purchasing the car easy and safe with Covid. John Brewer, Jarod Graber and Brandon Sink (finance dept) were all very helpful and friendly. More

I was pleased with the way they treated me. The place is very nice and the wait time was just what they said.The waiting area has coffee and snacks that are just what I needed. very nice and the wait time was just what they said.The waiting area has coffee and snacks that are just what I needed. More

I have only ever had a positive experience with Kings Mazda. The car I purchased from them has not had a single problem in 80,000+ miles. Mazda. The car I purchased from them has not had a single problem in 80,000+ miles. More

The repairs on my Miata required an extended stay - the dealer furnished me with a car while they did the work. They kept me informed as to the status of the work. dealer furnished me with a car while they did the work. They kept me informed as to the status of the work. More

My first experience with Kings Mazda was when I stopped by the service dept for help with my old Miata. I bought a new radio antenna and couldn't figure out how to install it. The service people walked out by the service dept for help with my old Miata. I bought a new radio antenna and couldn't figure out how to install it. The service people walked out to my car and helped me install it in a few minutes---no appointment, no wait, and no charge. After that experience years ago, I went straight to Kings when I decided to buy a CX5. When it came time to replace it with another CX5, I went to Kings with no shopping around. The service people are friendly and helpful, the customer lounge is quiet and comfortable, and I don't get pressured to to buy extra services I don't need. It reminds me of how the Buick dealer in Baltimore used to treat my father, a lifetime Buick owner. It's 70 years later and great customer service still exists (in a few places)! More

It was fine. Did I mention I hate to get these surveys? I already filled out one and had a phone call to follow up. Enough already! already filled out one and had a phone call to follow up. Enough already! More

I brought my Mazda in for an oil change & all is good with that. I was disappointed with the dealership not doing a 10 point check on the car. My other car always gets one, so I know if something might b with that. I was disappointed with the dealership not doing a 10 point check on the car. My other car always gets one, so I know if something might be wrong. Who knew you have to specifically have to ask them to check the alignment. Who wants to drive back for that. I don't live close to the dealership. More