Kings Mazda

After being a loyal supporter of Kings Mazda, I will no longer be spending any money with this organization. I have bought the last 3 cars from Mazda (2000 Mazda 626, 2003 Mazda Tribute, 2007 Mazda3) an longer be spending any money with this organization. I have bought the last 3 cars from Mazda (2000 Mazda 626, 2003 Mazda Tribute, 2007 Mazda3) and have done so because they have always been fair, honest and quite frankly, the cars are great. All my service, even oil changes, we always handled by the service department. It seems there has been significant changes in Service and Sales, and customer support has suffered greatly. I recently had issues with a $5 part that should have been covered by the warantee that was sold with the vehicle. Not so. I was forced to pay $90 for a $5 part and 2 minutes of time for the tech to put it on. The service department hides behind mounds of "corporate Mazda" paperwork and the sales manager is clueless as to the details of what he sells. When I tried to confront anyone about the details, I got nothing but finger pointing and excuses as to why I was being charged. After a few brief calculations, I determined that I have brought over $100,000 in sales and service to this organization (3 cars personally bought, 10 years of service on my cars and 5 referrals for people that have ended up buying Mazdas from Kings Mazda) and this is the respect I get? No more, I am now a strong advocate AGAINST Kings Mazda. Still LOVE the vehicles, but will NOT support this organization. More

This dealership would not replace my car which had to endure numerours repairs while under warranty. The car was definitely a lemon...they did not even deliberate how to amend the problem with Mazda Cor endure numerours repairs while under warranty. The car was definitely a lemon...they did not even deliberate how to amend the problem with Mazda Corporate. I even wrote a letter of disappointment and my claim was basically overlooked. There are at least 23 visits to the service department on record for the particular car, a 2003 MazdaSpeed, that did not include routine maintanance. More

Jorge and Pete were both very helpful and understanding in our needs for our new vehicle. They are both very friendly and I would recommend them to anyone. Everyone at this dealership was very helpful and in our needs for our new vehicle. They are both very friendly and I would recommend them to anyone. Everyone at this dealership was very helpful and they are willing to work with you to earn your business. More

My friend reccommended me to Kings Mazda and I'm so glad she did. It was the best buying experience I've ever had. she did. It was the best buying experience I've ever had. More