Kings INFINITI
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have been in this service center a few times. each time I would look for the service adviser John. he is very attentive and helpful to my car problem. the place is usually packed on weekend, so i usually s I would look for the service adviser John. he is very attentive and helpful to my car problem. the place is usually packed on weekend, so i usually schedule my app't in the morning and get there as early as i can. there are miscommunication a couple of times between the service advisers and the receptionist about loaner cars availibility. sometimes i dont get a loaner but its ok. I dont like to wait at the wating room because i need to go home to take care of my daughter who was watched by my old parents. so loaner is one of the problem of this service center. the staff there is generally nice and polite. two times i needed to bring my 9 months old with me to the service center to replace a sensor.one time i went in the morning and there were a lot of people in the waiting room already. i was sitting at a corner chatting w/ another customer abt our children. about an hr or 2 later john called my name and said i needed to come back another time cos the technician broke the sensor when they were trying to put it in. now they need to reorder the part again. he sincerely apologized for the mistake. i was upset but i got no choice but to come back the following week. i went in the next wkend and it was full house there that day. i mean there are customer standing around in the waiting room. when i got there i said to john that i hope i could leave early. he said he would try his best. walked into the room there is no seat. my daughter was in the stroller and i was standing next to her. moments later the lot attentent came in and started taking chairs from other room to the waiting. and let me sit in the corner. about an hr later, john called my name and told me the car is ready and it was no charge because they broke the first one. it was very nice for them to take the responsibility. the part is not too expensive (i think its abt $350) and it's covered in my CPO warranty so i just had to pay $50. More
I leased an Infiniti G37x in Oct/2010 from Roman who was a great sales then. So I went back to him last week to lease a Q50, he still the best sales I have ever met during the past 30 years when I buy or le a great sales then. So I went back to him last week to lease a Q50, he still the best sales I have ever met during the past 30 years when I buy or lease a new car. This time he gave me a better deal than the last car though still not the best I expected so I rated 4. I am expecting Roman will give me the best deal 3 years from now for my 3rd Infinite car so I can rated 5 on the price as well. Overall, a great sales at a great car dealer in NYC. More
I recently leased the Infiniti Q50, my Fifth different Infiniti, it was awesome experience working with Natasha and Roman. Negotiated the entire deal over the phone, and Natasha went out of her way to ens Infiniti, it was awesome experience working with Natasha and Roman. Negotiated the entire deal over the phone, and Natasha went out of her way to ensure that i was happy with the details down to the color she suggested. Loved working with Roman as he goes ot of his way to make sure that i was comfortable with all of the different technology and innovations in the vehicle. The whole experience was great, seamless from begining to end. I would definitely recommend Kings Infinit and Roman and Natasha. ill be back for all of my car needs! More
I negotiated the price over phone and went to dealer ship to get the car and got it for same price. I really liked the dealership as there are no hidden costs and one low price for documentation. In general to get the car and got it for same price. I really liked the dealership as there are no hidden costs and one low price for documentation. In general about Infiniti financial is that APR rate is not competitive when compared to any good credit unions More
Great service, fast and efficient. I would gladly recommend your dealership to my friends. Special thank you to sales representative Roman Zeltzer, who is very professional recommend your dealership to my friends. Special thank you to sales representative Roman Zeltzer, who is very professional More
At first there were a few difficulties regarding a free oil change that I was supposed to get. I consulted with Eddie, the manager, and he got everything straightened out. Highly recommended. oil change that I was supposed to get. I consulted with Eddie, the manager, and he got everything straightened out. Highly recommended. More
Terrible experience spend 6 hours for diagnostic. ... service advizer had a nasty attitude. Never come back again. I don't think Infinity should be on a luxury level. service advizer had a nasty attitude. Never come back again. I don't think Infinity should be on a luxury level. More
Buddy guided me through the entire process of leasing a brand new G37x. It was one of the most convenient transactions I've ever had in my life. He specifically gave me the correct details I needed to have brand new G37x. It was one of the most convenient transactions I've ever had in my life. He specifically gave me the correct details I needed to have the most financially viable deal, giving me the best price. He showed me the specs of the car and how to use it, resulting with a big smile on my face when leaving the dealership. I would definitely recommend this dealership to anyone. More
After having the worst car buying experience in Infiniti of Manhattan, i nearly decided to purchase an Acura until I decided to contact Kings Infiniti. The dealer assigned to me (Willy) was professional, co of Manhattan, i nearly decided to purchase an Acura until I decided to contact Kings Infiniti. The dealer assigned to me (Willy) was professional, courteous, patient and most importantly, honest. I am a very informed customer who had done a lot of research prior to purchasing my Inifiniti Jx, so I admit I was a hand full to deal with since I requested so much information and asked Willy to be flexible with my busy schedule however he was patient throughout the whole process and willingly gave me whatever information I asked for. He got me a great deal on my Jx and followed up with me to make sure all my needs were met. If you are looking to purchase an Infiniti, go here first! More