Kings Dodge Chrysler Jeep - Service Center
Cincinnati, OH
724 Reviews of Kings Dodge Chrysler Jeep - Service Center
Exellent service The attention I got from Craig Ditmer was very good he has always been very helpful and gone above and beyond what I feel would be in his job descript The attention I got from Craig Ditmer was very good he has always been very helpful and gone above and beyond what I feel would be in his job description very good at answering any and all questions that I have and bringing to my attention other things that need work done in The future More
Service Fast courteous and efficient All problems were checked and corrected as needed. I would definitely recommend Chanel. She actually listened to my Fast courteous and efficient All problems were checked and corrected as needed. I would definitely recommend Chanel. She actually listened to my explanations and addressed all issues More
Sales and Service Oil change and tire rotation. I only waited approximately 40 minutes and was on my way! I'm very satisfied with my purchase and the service that I r Oil change and tire rotation. I only waited approximately 40 minutes and was on my way! I'm very satisfied with my purchase and the service that I requested. More
quick and easy Repair taken care of quickly correctly and cost effective . Craig worked with me on my schedule and i could not be happier with the end result. Repair taken care of quickly correctly and cost effective . Craig worked with me on my schedule and i could not be happier with the end result. More
Excellent Service I have been dealing with Craig for quite a while. He is always friendly and helpful. He always is efficient and makes you feel as if you are a friend I have been dealing with Craig for quite a while. He is always friendly and helpful. He always is efficient and makes you feel as if you are a friend and important. The work done is always done in a timely manner. More
Always A Great Experience. For years, I have been using, relying upon and trusting the great and reliable services provided to me by Kings CJD. Chris Randall has helped me out For years, I have been using, relying upon and trusting the great and reliable services provided to me by Kings CJD. Chris Randall has helped me out in many ways for more times and years than I can remember. Chanel Elam is another one who has always been very nice to me. This is just simply a great place for me to have my vehicle serviced. More
Excellent service From simple oil changes to more complex service items, I've been treated fairly and in a timely manner My service writer is tops in my view and Rich From simple oil changes to more complex service items, I've been treated fairly and in a timely manner My service writer is tops in my view and Rich in the back is an great asset to your dealership I'll return easily whenever needed Ray Savage More
Charge for repairs We were charged for something that had been brought in for service well before the warranty expired. This was the 3rd time brought in to fix the same We were charged for something that had been brought in for service well before the warranty expired. This was the 3rd time brought in to fix the same issue and you charged us the deductible on the extended warranty. This dealership continues to disappoint! More
Service Great service. Craig was very helpful and the offer of a loaner car was a pleasant surprise. The only minor issue I had was the tech forgot to reset t Great service. Craig was very helpful and the offer of a loaner car was a pleasant surprise. The only minor issue I had was the tech forgot to reset the oil life meter and replace the sticker, but Craig called me back 1st thing in the morning and reassured me the work was done and offered a car wash. Great service. More
Met expectations I was greeted when I walked into the service center. Some dealerships will greet you at your car. Either way, this did not change my experience. Th I was greeted when I walked into the service center. Some dealerships will greet you at your car. Either way, this did not change my experience. The service manager was effective in understanding why I was there, and helped me with a loner vehicle. She called me with updates and when the service was complete. And ensured I understood that I had to go to the cashier to get my car and how long they would be there that day. My expectations were met in every way. More