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Kings Dodge Chrysler Jeep - Service Center
Cincinnati, OH
724 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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724 Reviews of Kings Dodge Chrysler Jeep - Service Center
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February 06, 2025
My experience for my service at the oil change department at the Chrysler Kings Automall was outstanding. The gentleman (forgot his name) was very professional, kind and very patient as usual. Chrysler has o at the Chrysler Kings Automall was outstanding. The gentleman (forgot his name) was very professional, kind and very patient as usual. Chrysler has one outstanding employee!!!! Thank YOU for making my experience always very pleasant. More
by Lilli
Employees Worked With
I don’t remember the name but it was the gentleman that works at the service desk for the oil change on 2/5/25.
January 16, 2025
Went in for an oil change and tire rotation. Service was fantastic as always and I was in and out of there in a half an hour or so. Very happy with the car service and the customer service. Service was fantastic as always and I was in and out of there in a half an hour or so. Very happy with the car service and the customer service. More
by Jonsteenbergen
Employees Worked With
Jeff Coyler
January 10, 2025
Normally, I really haven't had many issues dealing with this dealership, but yesterday was dumbfounding. I had a check engine light on that I wanted checked and also had a lingering rattle I could hear out this dealership, but yesterday was dumbfounding. I had a check engine light on that I wanted checked and also had a lingering rattle I could hear outside my car while driving. Prior, I had them check for this rattle and was told they couldn't hear anything which drove me crazy that I could hear it, but they "couldn't". So my check engine light was regarding my thermostat that they wanted $431 to do. Note: I did my own research and the part itself is less than $30, plus antifreeze and I understand labor but it would have taken less than a hour to do but not for $431. When I asked CRAIG, multiple questions regarding the oil cooler leak and "service shifter" light, I kept getting his response of "I don't have an answer for that, I'm not the mechanic"... not once, not twice, but multiple times this was said!! If you can't answer my questions, then why are you in the SERVICE DEPARTMENT?! Next time, just give me the mechanic directly. Craig gets one star from me and not be getting my business again. More
by Henry
Employees Worked With
Craig Ditmer
December 18, 2024
The dealership is always clean. The associates I was dealing with today were all very nice and professional. It is very appreciated that they take my time into consideration and o The associates I was dealing with today were all very nice and professional. It is very appreciated that they take my time into consideration and offer shuttle service to you. More
by hogebackdm
Employees Worked With
Ken
November 02, 2024
Very professional, very knowledgeable techs,always pleasant experience, Techs treat my vehicle like it there's, Best Dodge Dearler Too Buy or service, your vehicle with Respect pleasant experience, Techs treat my vehicle like it there's, Best Dodge Dearler Too Buy or service, your vehicle with Respect More
by softrider58
Employees Worked With
Kent service advisor one of the best in business , Chanel Elam, Marvin Martin, Aaron Plunkett, Craig Ditmer, Matt Collins, Scott Maddy, Greg Hale
October 17, 2024
Consistent great customer service; friendly, professional and timely. I’ve gone to them for service for over 12 years and bought my car from them last year. and timely. I’ve gone to them for service for over 12 years and bought my car from them last year. More
by Nmoo
Employees Worked With
Craig Ditmer, Matt Collins
