Kingdom Chevrolet

Against my better judgement I attempted to purchase a vehicle from this dealership that I saw online. The online Manager Les was fantastic! Knowledgeable, helpful and honest. The problem came from I be vehicle from this dealership that I saw online. The online Manager Les was fantastic! Knowledgeable, helpful and honest. The problem came from I believe a finance Manager named Frank Bayer. I called Frank several times for 3 days prior to my scheduled arrival date with concerns after a put $250.00 down on the vehicle I intended to buy. Frank never returned any of my phone calls. During that 3 day period I received calls from no less then 5 different people attempting help me find a vehicle after I had already found one ( I received info from a sales associated indicating someone had altered my file in an attempt to receive the commission from my sale). I decided to not do business with Kingdom Chevy as a result of the shady actions I was made aware of. After I didn't show up on my scheduled arrival date I finally received a call from Frank. I expressed my displeasure with his services and he stated he would refund my deposit. I have been attempting to get my deposit back from Frank since Novemeber of 2011. To date I haven't received any returned calls, emails or my $250 bucks! Stay away from this place if you value your hard earned money. More

Called about car posted online. They had photos of the car in their showroom inside and out. The photos were not just stock photos, they took them there. The car in the photo was solid black. They sai car in their showroom inside and out. The photos were not just stock photos, they took them there. The car in the photo was solid black. They said it was in excellent condition and the reason for low price was because it had been on the lot too long. After a2 hr drive there, they showed us a hideous car that was spray painted black and yellow. False advertising to say the least. Don't waste your time with their bait and switch tactics. More

My wife and i bought a used vehicle which we were told had everything checked and serviced was dependable and would be safe for my wife to drive in the country late at night for a delivery route she works had everything checked and serviced was dependable and would be safe for my wife to drive in the country late at night for a delivery route she works.Well when we left the dealership with the car right when we got on the interstate the check engine light came on then a few miles more the oil light came on we called the dealer and asked to talk to bruce house the salesman who said how good this car was well he said we would have to talk to service and they had us bring it back the next day. when we arrived bruce house took us to service where he intoduced us to the service manager anthony they said they were gonna take care of it and it should only take and hour took us to the waiting area where one hour turned into nine hours we finally got our car and headed home on the way the oil light came back on again and a few miles later the abs light came on obviosly this upset my wife and i we called back and bruce house suddenly couldnt remember who we were passed and said do u have a warranty and started to be rude keep in mind we had just bought a car that is soppose to have had 110 point inspection and is the cream of the crop or so their recording says.....Then the next day our heater stopped working we called and spoke to a salesman named jamie who seemed to care bout us being sold a car like this he told us to bring the car back and i did i went right to the service manager anthony and explained what was goin on he told me i dont have approval and dont know anything about it told me to find jamie i walked to the sale desk and was ignored by every one there i got upset and went back to anthony and asked him to page him he did i dont know why he didnt to begin with jamie came and said we cant fix any of that cause i dont have a warranty after telling me over the phone to bring it in i ended up leaving it there cause anthony said they would fix what they worked on and thats it. i got home called jeff kissel cause we felt like we were taken advantage of and sold a junk car he said he would call me back well he didnt he had jamie call for him and i dont know if he lost connection but the call was disconnected and noone called back i emailed jeff kissel and said i was calling the district manager shaun i did call he never returned my call but then alkl of a sudden everyone became friendly and concerned about fixing my car may wife anthony told my wife and i to come back in and had us talk to jeff kissel and anthonys boss who i dont remember his name cause at this point i didnt care i didnt even want the car they shook my had appoligized and said they were gonna fix all these problems 100% anthony said he was gonna have a tech drive it and see wat was goin on we brought the car there with a full tank of gas and got it back with a quarter tank and the abs light was still on he pointed out that my driverside doors lock was popped out and said i should have told him bout that and my wife said it wasnt like that when we brought it in he said he doesnt know that and i drove it brought it bak rite away and said the abs light was still on he took it in the shop and tried to clear it it wouldnt he said its safe to drive he will call me friday to set up an appt for saturday he never called i called twice saturday and was told he was busy i callled jeff kissel and left a message then i called back and was told he was on a test drive i said i would hold it must have been a qucik test drive cause he took my call a min later i asked him what was going on you were suppose to call me he said i told you i would call you monday i said no you told me friday i told him it snowed and the anti lock brakes are not working cause my wife slid through an intersection and was almost hit by a semi he said ill look at it. i want everyone to know my story and to know that we got a government loan to help low income people get cars i wonder if the governments program knows wat kind of cars are being sold cars that are junk and not reliable any whoever is incharge of this program should be ashamed of the buisness they are doing now im worse off then i was i got a high payment on a car that wont even be around long enough to pay it off buyers beware kingdom chevy is not a smart move.... More

Kingdom Chevy has some of the best prices on used cars around. If the staff wasn’t aware of all their inventory I might not of gotten my car. It was in the back in some cage they have and they said it was around. If the staff wasn’t aware of all their inventory I might not of gotten my car. It was in the back in some cage they have and they said it was just released for the lot but hasn’t been cleaned yet. it was a 2 yr old truck in great shape and I got it at a great deal. They even still cleaned it for and shampooed the carpets without me asking. They really do try to make you a happy customer at Kingdom Chevy. More

Advertised a 2011 Camaro with 432 miles, at a very low price, but I was not allowed to see. Even though I made arrangements and was assured the car was there. After driving for over an hour, I was put i price, but I was not allowed to see. Even though I made arrangements and was assured the car was there. After driving for over an hour, I was put in an office for a long time. When Frank finally came in, he was more interested in discussing financing than selling the car. Even after I told him that I was pre-approved, he continued to push me for information on who I was financing with and what they were offering. I finally asked him if I could just see the car. He proceeded to tell me that the car was just scratched, not bad, on an earlier test drive. I asked him if I could see the car anyway, first he said yes then he said he would go see if I could see it. After waiting some more, Frank introduced me to someone he said was the shop manager. This individual proceeded to tell me that the car was still wet and it would not be ready for viewing until following day, maybe. After driving over an hour and being assured that the car was there, I left never seeing the car and feeling as though I had just been taken for a ride. I do not believe there was ever a car and it was only a gimmick to get people in. I do not recommend this dealer to anyone, nor do I trust them. STAY AWAY!!! Giovanna More

In a bad financial situation Bill Bentley did a BANG UP job for me! Thank you SO much! Words could NEVER express how truly grateful I am! ++++++ job for me! Thank you SO much! Words could NEVER express how truly grateful I am! ++++++ More

I have had pickup trucks my whole life. I would say I have driven everything under the sun from Ford, Dodge and Chevy to even foreign trucks like the Titan and Tundra. I know a thing or 2 about trucks an have driven everything under the sun from Ford, Dodge and Chevy to even foreign trucks like the Titan and Tundra. I know a thing or 2 about trucks and there capabilities. I work in construction so I need a good, strong running truck to get what I need done. I have had the best luck with my Duramax diesel. It will pull anything and get me out of anywhere. I was able to make my most recent purchase at kingdom Chevy. They were able to get me a awesome deal and a great running truck. They were very friendly and have great customer service. Thank You. More

Ive searched and searched for the right Camaro. I just couldn’t find the right color with the right interior, or if I did like the whole package it didn’t have the V8. Something was just always off. I did couldn’t find the right color with the right interior, or if I did like the whole package it didn’t have the V8. Something was just always off. I didn’t want to order it because then my imagination would get away from me and before I knew it I would be getting a car that cost over 80k. I did a general Search within my area and I got on Kingdom Chevy’s site. I saw a camaro that looked like the one I have been dreaming about. I drove down and took it for a drive. I knew I had to have it. We did make a great deal and I got it for about 5k less than all the others I have been looking at in the same category. Kingdom Chevy made my dream come true. More

I was looking online for a car and kingdom chevy had the best price for a used impala online. I was skeptical going down there because the price was over 1000 cheaper than dealers by my house.I was pleasant best price for a used impala online. I was skeptical going down there because the price was over 1000 cheaper than dealers by my house.I was pleasantly suprised the car was in great shape and came with a warranty and they didnt try raising the price. It was quick and pleasant experience. More

Salesman Pierre continues to lie about being able to get front license plate bracket,floor mats & owners manual...I brought truck for warranty covered repairs,had 2 issues,they repaired only 1..waited for o front license plate bracket,floor mats & owners manual...I brought truck for warranty covered repairs,had 2 issues,they repaired only 1..waited for over 6 hours before being told the status of my truck & having the dealer arrange for courtesy car..lost a day of work.I waited for over a week for repairs to be completed..I complained to Chevrolet.This has been the worst customer service I've ever experienced...They don't seem to care..Salesperson Pierre lies constantly,service worker Darrel does'nt listen & has no communication skills whatsoever...I would'nt recommend Kingdom Chevrolet to my worst enemy....New/Used car buyers beware!!! More