Kingdom Chevrolet

sold dangerous criminally negligent car Wednesday March 25th I called Kingdom Chevrolet, Chicago Ill. regarding a 2005 Dodge Stratus listed on Car Fax and Kingdom Chevrolet’s website. I t Wednesday March 25th I called Kingdom Chevrolet, Chicago Ill. regarding a 2005 Dodge Stratus listed on Car Fax and Kingdom Chevrolet’s website. I told the sales rep Cleveland Gallowa that I was looking for a car with decent mileage, good shape and ran well for use in heavy driving. I asked about the Dodge Stratus at which time he said he didn’t know much about it, only what the Car Fax said. We arrived, David Wiley, and myself around 10 am Thursday March 26th to look at the Dodge. The body appeared to be in decent shape and the mileage at 128,225 for a 2005 was acceptable. I asked if the vehicle had been inspected and Mr. Gallowa stated that all vehicles are looked over before sold. After entering the car it was apparent that the shocks and or struts would need to be replaced and an alignment but the vehicle appeared to run well. The total cost for the Dodge was $1835.52. Friday March 27th David Wiley called me in a panic that the driver’s side front wheel was sitting at an angle, with the bottom of the wheel angled under the vehicle and the top angled out of the wheel well. Monday March 30th David Wiley, followed by my husband Walter Jones, drove the Dodge to our mechanic, Chris Wallen of Wallen Auto in Michigan City, In. Tuesday March 31st Chris Wallen called and said the front driver’s side wheel had folded under the car due to a broken control arm, sheared bolts in the cradle, separation of the cv axle shaft. Upon further inspection both upper ball joints, hub bearing assembly, sway bar link, both rear upper strut mounts, water pump, oil pressure gauge switch had to be replaced just to make the vehicle legally safe to drive. 4 days later the total cost of repairs was $1757.38. Monday April 6th I called Kingdom Chevrolet to speak to a manager regarding the situation. Nobody returned my call. Thursday April 9th a lady called from Kingdom Chevrolet asking all sorts of question as a survey on how satisfied we were. I explained the situation and that it was illegal for a dealership to sell a vehicle that wasn’t safe to street worthy or safe to drive and this constituted criminal negligence and needed to be addressed. I also let her know I had called Monday with no response. She was upset about the situation and said she’s tell the manager and someone would get in touch with me. Monday April 13th my husband Walter Jones called and spoke with Shane, the Sales Manager. Shane told Walter that the vehicle was supposed to be for parts only, that’s why the price was so low, however nowhere on any site or listing was “for parts only” listed. Walter told him this and Shane said fine bring back the car and we’ll reimburse you the $1400 you paid for the car, not any of the taxes, fees etc or the cost of repairs, just the initial cost of the car. Walter said that wasn’t going to happen especially considering the amount of money we spent on repairs and that they would turn around and sell it for a great deal more. Shane then told Walter he would pay $500 and that was it, take it or deals done. Walter said that wasn’t enough, reminding of the illegality of the sell and the criminal negligence. Shane hung up saying do what you gotta do. Thursday April 16th I called leaving a message for Shane telling him to call me, reminding him that he sold an illegal car, it was criminally negligent and people could have died if David had hit one of the craters on 94 going home to Indiana. We needed to discuss the situation, coming to a decent agreement as I was trying to avoid any legal ramifications. Shane never returned my call. Now there is a loud rattle getting louder all the time and burning oil so badly we add a quart of oil daily. We’ve already been told by 3 mechanics that the oil pump is going out and the bearing are wearing out which means that the engine will seize and will be toast. To repair the engine or replace will cost over $3000 and we’ve already invested around $3600. Horrible experience and still going. More

save your money Bought a car they assured that worked and it broke down the next day, when i called they said they never assured anything, bad people. Looking to scam Bought a car they assured that worked and it broke down the next day, when i called they said they never assured anything, bad people. Looking to scam you More

GREAT PRICES BACKED WITH GREAT EXPERIENCE I shopped many dealerships this time around when I needed a new car and this place had the best prices by far. My salesperson was professional and hel I shopped many dealerships this time around when I needed a new car and this place had the best prices by far. My salesperson was professional and helpful and the car I saw online was available and I was out of there in under 2 hours. This is busy store the place was packed so get there early like me and you should have no problem More

Wonderful Experience!! I was a little hesitant about going here in the beginning. But I honestly have to say, this dealership is the BEST! ???? My first deal went sour, but I was a little hesitant about going here in the beginning. But I honestly have to say, this dealership is the BEST! ???? My first deal went sour, but they called me back in and got me approved with another finance company, and with me being credit challenged, the second finance company was at a lower interest rate and monthly payment!! ?? I worked with Hykem (not sure of correct spelling) who was a bit arrogant, but a good salesman... My final salesman was Bruce House. This guy is the GREATEST!! He's vey professional, courteous, and patience! The GM is AWESOME ????I see why they call it The ??!! I truly recommend Kingdom Chevelot for your auto purchase. No one is perfect, but they come very close. I love my Versacruze Limited!!!! Keep up the great work King! Thanks so much! ?? Laurynce Rogers More

BUYING A NEW CAR WAS A GREAT EXPERIENCE WOULD RECOMMEND. WENT TO PURCHASE A NEW VEHICLE AND WAS VERY PLEASED WITH THE TIMLINESS AND CUSTOMER SERVICE I RECEIVED FROM THE SALESMAN.VERY CURTIESS AND PROMPT,WILL WENT TO PURCHASE A NEW VEHICLE AND WAS VERY PLEASED WITH THE TIMLINESS AND CUSTOMER SERVICE I RECEIVED FROM THE SALESMAN.VERY CURTIESS AND PROMPT,WILL RECOMMEND OTHERS TO SHOP THERE WHEN BUYING A VEHICLE. More

What a joke I called Kingdom at 530pm to inquire on a 2002 Trailblazer. They insisted that I make an appointment to view the car, so I did for 7:45 pm. When I arr I called Kingdom at 530pm to inquire on a 2002 Trailblazer. They insisted that I make an appointment to view the car, so I did for 7:45 pm. When I arrived, they tossed me to Erskine, a new salesman. He took some of my info, then said he was going to get the car. A FULL HOUR LATER he returned. Seriously, a whole hour. What's the point of making an appointment to see a particular vehicle if it's not ready when I get there? Oh, about it being ready, when I got to the car, it was dirty as xxxx, garbage and food on the inside, radio ripped out of the dash. It was still a good deal, $3500 for a '02 with 129,000, so I drove it for a few minutes and returned to start talking. At this point, Dan had stepped in to take over for new guy. I was somewhat interested in the vehicle still, so I had them start appraising my Jeep. While there was some downtime, I realized I hadn't run the Carfax, so I did. Hmmmmmm, that's funny, Carfax says this vehicle had 223,000 mi on it in 2012, and was rolled back to 129000. Interesting. They were trying to sell me a car without disclosing that the odometer couldn't be verified. That's illegal. I demanded my keys back, and after a little back and forth, I got them. As we were walking out to get my Jeep, sales manager Dan says to the person appraising it, " give Jeremy his keys back, he found out". I can't believe this would happen at a branded Chevy dealer. Needless to say, I didn't buy anything there. I went to Westphal Chevy in Oswego, where they know how to treat customers, and got a much better deal on a 2002 TB LTZ with only 63000 CERTIFIED miles. More

I purchased a new cruze through kingdom chevy and have been extremely pleased with the vehicle the service and the attention to detail that my salesperson showed. From start to finish everyone was extreme been extremely pleased with the vehicle the service and the attention to detail that my salesperson showed. From start to finish everyone was extremely patient and helpful. I have already sent to friends to purchase their cars from kingdom too More

I had been watching for a good deal on a used 4Runner for several months. When I saw the car Kingdom was offering, I called. Chris not only put the car on hold till I could get there, he did everything he co several months. When I saw the car Kingdom was offering, I called. Chris not only put the car on hold till I could get there, he did everything he could to make the purchase as smooth as possible. I got a great deal on a beautiful vehicle. I'm a happy guy,.. thanks Chris! More

I had the most pleasant experience purchasing my new chevy from kingdom. They were very helpful in selecting which car was best for my budget. They didnt have the color I wanted so they even found me on chevy from kingdom. They were very helpful in selecting which car was best for my budget. They didnt have the color I wanted so they even found me one from another dealer and went and got it for me. 5 stars from start to finish More

Love my new equinox from kingdom chevy. They made so easy and I had fun during the whole process. They beat everyone's price and got me a super low interest rate. The best thing was there was no long negotia and I had fun during the whole process. They beat everyone's price and got me a super low interest rate. The best thing was there was no long negotiations or going back and forth for hours. The place was a little dusty since they are going through renovations but they more than made up for it with the way I was treated. If your looking for a new chevy you definitely owe it to yourself to check out kingdom it was worth the drive for me to get a great deal and be treated like a friend More