King Windward Nissan

Best car-buying experience I've had. After an Best car-buying experience I've had. After an internet inquiry on the night before, Cheryl and Sherman (Cheryl's manager) gave me the phone call Best car-buying experience I've had. After an internet inquiry on the night before, Cheryl and Sherman (Cheryl's manager) gave me the phone call by 9:30am in the morning, with some discussion to ensure they have the exact car/color/option my wife wanted. By 11am, I had a price quote over the phone and was ready to buy. When I walked into the showroom, Cheryl was ready to work with me and via the finance manager, I drove the car off the lot within 90 minutes. The time I spent with Cheryl was surprisingly pleasant (relatively speaking compared with other "sales-persons" from my experiences from Cutter Mazda, Pflueger Honda). The process with the finance manager took slightly longer than expected with him trying to sell me extended warranty, rust/paint protection, and gap insurance. I realized the finance manager has to do his job but really, what part of "no, I don't want it" can be understood as "I need more convincing". Then there's the "Oh but it's only 10 dollars more a month". Well, if it's so insignificant, why not give it to me for free? I don't want to take anything away from Cheryl and Sherman. If I need another Nissan, I would definitely go back to this internet sales team. Perhaps I'll just have to be more firm with the finance manager to get the perfect experience. More

The day that I walked into Nissan, initially I wanted to look and test drive the 2010 Cube. So I had asked to speak with Cheryl (we had corresponded via email prior to the purchase and she kept me up to da look and test drive the 2010 Cube. So I had asked to speak with Cheryl (we had corresponded via email prior to the purchase and she kept me up to date with any specials that had gone on) and she was very friendly. The process was fast, however not rushed and I spoke with Sherman Lee, who was the floor manager that day and again, very friendly. Everything was approved and I got to take my new car home that day. I was surprised because I don't know of any other dealerships that complete that in that amount of time. I enjoyed the overall customer service there. I would recommend anyone to go to this store because they will enjoy it as much as I did. More

Excellent service. Very helpful. Provided honest opinions. Never pushy. Never felt like I was being cheated as with other dealers. Cheryl was very friendly making us feel very comfortable through opinions. Never pushy. Never felt like I was being cheated as with other dealers. Cheryl was very friendly making us feel very comfortable throughout the entire process. The manager was also very pleasant to work with. More

Cheryl efficiently and professionally demonstrated new vehicles to me and my wife. She energetically made our visit to the dealership an experience we will not forget. We purchased a 2010 Nissan Cube. I vehicles to me and my wife. She energetically made our visit to the dealership an experience we will not forget. We purchased a 2010 Nissan Cube. I will definitely recommend Cherly to my relatives and friends. Dealership has friendly sales and service representatives. You can be proud of this based on my experience. More

I was looking to buy a Nissan 370z and had asked for price quotes from the Nissan Dealerships here on Oahu. Cheryl Nakamura at King Windward Nissan was professional, friendly, and quick to respond givin price quotes from the Nissan Dealerships here on Oahu. Cheryl Nakamura at King Windward Nissan was professional, friendly, and quick to respond giving me a fair and reasonable price on the first try within a half hour of contact. The other guys where not as attentive and dragged their feet when it came to giving me their best out the door price. Well, needless to say I ended up purchasing my vehicle from King Windward Nissan the same day and was impressed by Cheryl and the staffs great customer service. More

Cheryl was helpful on the phone and in person. She was organized, attentive and ready with answers to my questions. Everything flowed smoothly with the purchase. The financial officer was patient and help organized, attentive and ready with answers to my questions. Everything flowed smoothly with the purchase. The financial officer was patient and helpful in explaining issues related to the waranty. More

We started our search for a used vehicle with Lahela weeks before the actual purchase via email. From the start her customer service was outstanding. When a used 2008 Nissan Pathfinder showed up on th weeks before the actual purchase via email. From the start her customer service was outstanding. When a used 2008 Nissan Pathfinder showed up on the lot...she made sure that we were the first to know. Meeting Lahela, test driving the car, negotiating the sale and meeting with the finance person took us only two hours---WOW! Lahela's outstanding customer service before, during and even after the sale has truly made us happy, satisfied customers. Mahalo Lahela. More

I am giving King Windward Nissan a Great review because I just bought a brand new versa from them and I am extremely pleased with all areas of service. They offer a very friendly staff and quality service. T just bought a brand new versa from them and I am extremely pleased with all areas of service. They offer a very friendly staff and quality service. They also have the best deals/rates on the island. More

Exceptional service that was timely and made us feel comfortable and secure in our purchase. We received all the information and details we needed to make a good decision on the vehicle we wanted and th comfortable and secure in our purchase. We received all the information and details we needed to make a good decision on the vehicle we wanted and the additional features we desired. Matt had informed other personnel that we were coming in that day so we were greeted at the door and were able to meet with Matt and Nashua as soon as they were available. We have purchased three cars from King Windward Nissan in the past 5 years and we have always been satisfied with the service and the way in which the entire dealership does business. More

The entire lease process was smooth and relatively stress free. Cheryl took good care of me. Cheryl displayed excellent customer service skills and provided prompt responses to my calls and emails. She was free. Cheryl took good care of me. Cheryl displayed excellent customer service skills and provided prompt responses to my calls and emails. She was extremely patient and provided all the needed information. More