King Volkswagen
Gaithersburg, MD
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 128 reviews
Alan Soon - Thank You Dealing with car dealers is generally an experience that most of us try and avoid. Alan was different. He was not pushy and more importantly he was h Dealing with car dealers is generally an experience that most of us try and avoid. Alan was different. He was not pushy and more importantly he was honest and very informative. I greatly appreciated this. Thank you for this positive experience and I hope that other Associates in your field take some notes from you. More
Strongly Recommend Diako and Alan for Their Awesome Services I strongly recommend King Volkswagen. Diako and Alan Soon are the best salesman. I was going to move to another state and only had one week to make th I strongly recommend King Volkswagen. Diako and Alan Soon are the best salesman. I was going to move to another state and only had one week to make the decision if buying a car in MD. I have touched base with more than 10 dealerships and only Diako gave me an amazing price directly instead of asking me to come in there first. The price is way much better than any other dealers in DC-MD-VA area. What’s more, there is no trick in the price quote (It is the real OTD Price). I had a very bad experience with one dealership in Rockville. They posted a very low price online; however, this price was considered all the debates, like military, recent graduate and others, which is impossible to get for one person. Well, Diako was sincere to offer me an unbelievable but reasonable price via phone. When I came in King Volkswagen dealership even at 8PM, Alan and Diako still waited for me and took me to test drive the vehicle. Alan was very helpful and accommodating, who assisted me to go through all the process. He was very patient to answer my every single question. I feel like both of Diako and Alan were personally interested in helping me with my purchase and they sincerely cared about my feeling. They are like friends and not just a “salesman”. Besides, when I was about to pick up my car two days later, Diako still came in the dealership to help me go through other paperwork, like out-of-state vehicle registration and tag even he was supposed to be off on that day. Alan was also very sweet to give me a comprehensive introduction of my new car. I was very much satisfied with my first car purchase experience and would like to recommend King Volkswagen, especially Diako and Alan to my friends! More
People friendly Our experience with King started and ended with Alan Soon. Friendly, honest and knowledgeable in the purchase of our 2017 Touareg. Every question wa Our experience with King started and ended with Alan Soon. Friendly, honest and knowledgeable in the purchase of our 2017 Touareg. Every question was answered or investigated for the correct answer if not known. Alan made my wife and I feel as if he was personally interested in helping us with our purchase and not just a "salesman". This has not always been our experience with other dealerships. Being out of state from King Alan helped relieve any uncertainties. I highly encourage you to call King and ask for Alan Soon. We were pleasantly pleased and satisfied. More
Great sales experience I visited King VW twice and worked both times with Nora Sokhon and Diako Akhundzadeh. The first time, I was looking at a GTI; Nora and Diako worked w I visited King VW twice and worked both times with Nora Sokhon and Diako Akhundzadeh. The first time, I was looking at a GTI; Nora and Diako worked with me on the price and then explained why they couldn’t go any lower. The second time, after reassessing, I called regarding a Golf R; they quoted me a great price on the phone, so I came in and got exactly that price – no surprises. In both cases, they were forthright and personable, and I wouldn’t hesitate to recommend them to others. More
Bought new car Great customers service.. I got a great deal and and I couldn't be happier. They did everything to make the deal happen and worked fast and effienctly Great customers service.. I got a great deal and and I couldn't be happier. They did everything to make the deal happen and worked fast and effienctly. More
Terrible Customer Service/Communication I emailed over 10 dealers in the DC and Baltimore area to get a price quote on a 2017 Jetta. All dealers had very similar, if not the same car in sto I emailed over 10 dealers in the DC and Baltimore area to get a price quote on a 2017 Jetta. All dealers had very similar, if not the same car in stock. King VW was the only dealer that would not give me a quote via email. They would not answer my simple questions or give me anything other than the e-price listed on the website that included all rebates and incentives, although they would not tell me which ones they actually were using. Michael Bout was unresponsive to my questions, so I went to the sales manger Diako Akhundzadeh, who gave me a vague quote which looked too good to be true. Three follow up emails to him to confirm the quote went unanswered. Finally as a last resort I emailed every salesperson in the shop with an appeal to confirm a price for the car. Only Kambiz Khadempour responded, but again no quote. Every other dealer I contacted worked with me and gave me a firm out-the-door price for the Jetta, but King only wants you to come in to the dealership. They may be fine if you go in to work with them in person, but forget trying to make any kind of internet sales deal. Final result: horrible on-line experience, vague grammarless email responses and an evident disregard for their customers. More
Efficient process for purchasing a new vehicle Nora Sokhon was extremely helpful in getting me the vehicle I wanted at the price that was within the range I wanted. He was so helpful, so I ended up Nora Sokhon was extremely helpful in getting me the vehicle I wanted at the price that was within the range I wanted. He was so helpful, so I ended up buying it from him two hours away instead of from a local dealer. More
Typical car sales tricks -- avoid King VW Very dishonest salespeople. They refused to answer straightforward questions, like whether the price they offer includes rebates. Be prepared for the Very dishonest salespeople. They refused to answer straightforward questions, like whether the price they offer includes rebates. Be prepared for the typical, sleazy dealership experience, if you go with King VW. It’s clear that they value the bottom line over customer experience and transparency. More
excellent professionalism I recently bough a new Passat and I am very satisfy with the service the sales person and the Diako were excellent they helped me of what I was look I recently bough a new Passat and I am very satisfy with the service the sales person and the Diako were excellent they helped me of what I was looking for. More
Nora Sokhon- excellent sales consultant Nora was extremely helpful and knowledgeable. He's not pushy and will make sure you can make an informed decision regarding your purchase. I would r Nora was extremely helpful and knowledgeable. He's not pushy and will make sure you can make an informed decision regarding your purchase. I would recommend him highly. While we ran into some issues during the initial delivery of our vehicle Nora, Diako Akhundzadeh, and Jon Benson all made sure that all issues were immediately addressed and resolved quickly. You will get first class treatment at King VW and they stand by their customers and product 100% and if issues do come up- know that they will do the right thing. More