King Volkswagen

Best prices and excellent customer service by Alan Soon I recently purchased a new VW from Alan Soon at King VW in Gaithersburg, MD. The price beat anything I was quoted in NY and it was worth the trip! A I recently purchased a new VW from Alan Soon at King VW in Gaithersburg, MD. The price beat anything I was quoted in NY and it was worth the trip! Alan is a man of integrity - honest, and straight forward with superior customer service. i highly recommend Alan as your salesman and King for your next VW purchase!. More

Ask for Alan Soon! Alan Soon is not only knowledgeable but also willing to share his experience with customer to ensure we get good value for our money. He is a straight Alan Soon is not only knowledgeable but also willing to share his experience with customer to ensure we get good value for our money. He is a straight shooter and doesn’t take advantage of car buyers. He suggested several ways I could save money and time in the car buying process. More

Easy to work with Alan was very helpful and knowledgeable. He made the entire car buying process very simple and efficient. After we had agreed on a price the process Alan was very helpful and knowledgeable. He made the entire car buying process very simple and efficient. After we had agreed on a price the process took no more than an hour to complete. More

Thanks a lot Alan! Getting a new car in the US might seem to be tricky with pricing and paperwork. I met Alan to book my Jetta. He is a thorough car expert and a friend Getting a new car in the US might seem to be tricky with pricing and paperwork. I met Alan to book my Jetta. He is a thorough car expert and a friendly guide who made my purchase memorable right from getting it booked till delivering it personally to my VA home address in just 2 days. A fantastic professional overall! One suggestion would be if number of back and forth with regards to paperwork had been reduced, it would have made the buying process even more enjoyable. Nevertheless, I would definitely recommend King Auto for a VW purchase and look no further than Alan Soon to get you the best car in the lot! More

Great Experience and excellent service Our car buying experience was wonderful. Alan was very knowledgeable and helpful and made the entire process of car buying very smooth and in a timely Our car buying experience was wonderful. Alan was very knowledgeable and helpful and made the entire process of car buying very smooth and in a timely manner. More

THEY MADE IT HAPPEN!! Nora was very friendly and attentive. They pushed and worked their magic just so that I would be able to purchase the car I wanted. I would definitely Nora was very friendly and attentive. They pushed and worked their magic just so that I would be able to purchase the car I wanted. I would definitely come back for another purchase and recommend them to family and friends. Top of the line customer service. More

Excellent service Alan and the team really helped me get what I wasn't sure I wanted when I walked in. After shopping at other dealers in the area, the whole King VW te Alan and the team really helped me get what I wasn't sure I wanted when I walked in. After shopping at other dealers in the area, the whole King VW team made me feel comfortable about the car I purchased. I was in and out of the dealership in maybe 2.5 hours which is typically not the case. I got great financing and also have a great new vehicle after my recent collision that totaled my other brand new car. More

Easy and stress free transaction Alan made the transaction easy. Good price and service. Alan made it easy and pleasurable. Whole team made it worthwhile. I recommend alen to anybody Alan made the transaction easy. Good price and service. Alan made it easy and pleasurable. Whole team made it worthwhile. I recommend alen to anybody.who would like to buy a car and it be an enjoyable experience. More

I couldn't have asked for a better car buying experience! I was referred to King VW by a close friend and ended up traveling out of state to purchase my car there. I currently reside in PA, but Thomas made bu I was referred to King VW by a close friend and ended up traveling out of state to purchase my car there. I currently reside in PA, but Thomas made buying an out of state car such an easy experience. We handled all of the logistics over the phone so everything was handled before I made the 3 hour drive down to Maryland...no surprises. Thomas even found the exact make/model/color preferences that I wanted and promised he would have the car there for me. :) Thomas went above and beyond for me and I would highly recommend this dealership to anyone with their eyes set on a VW! More

Stay Away! Folks: This is my first review of a car dealership ever. I have purchased 5 new cars and 3 used cars in my 45 years of life so far. However, my exp Folks: This is my first review of a car dealership ever. I have purchased 5 new cars and 3 used cars in my 45 years of life so far. However, my experience with King was so unique that I am compelled to spend my precious time in service of the public. I will give objective facts and let you decide. I leased a Jetta SE Automatic 2017 model from here. I walked in with not a lot of research but just one of the internet price advertised in email. Turns out getting the advertised price is more difficult than getting your teeth pulled alive. To qualify for the advertised price, you have to be born a royalty in ten-ringed Saturn and have three hands and only a half eye :-) (well really speaking you need to be working for a very specific set of employers AND need to have a very specific trade-in which they will make money from AND need to select a very specific lowest of the low-end model AND be a recent college graduate). They will even show you a 'secret' spreadsheet with all kinds of numbers and discounts - only serving to justify the price they want to sell you at. In addition, they would want you to buy accessories and freight $800 always springs in last. I worked with Kambiz and later on Lev and Diako stepped in. To advertise over mass media to broad public a price that a very very minute fraction of public MIGHT qualify - is unethical business practice. I run a business myself so I know that this type of blatantly misleading advertising should earn them LESS business not more - over a period of time. I leased the vehicle including a protection plan which I was allowed to cancel within 60 days. I emailed them my cancellation and followed up by a phone message (Mr Chuck Muller in Finance Dept) within first 30 days. He said you will automatically receive credit in your finance account within a couple of weeks. In reality, it took me close to 25 MORE follow-ups including emails, un-replied phone calls, personal visits to dealerships and threats to get my money back after a good 5-6 months. He justified it by saying that he forgot to send the cancellation paperwork to VW credit and only remembered that after 3 months of my time-consuming follow-ups. A friend of mine got the exact same car for less money and less hassle from a straightforward dealer in Northern Virginia. My advice is before you get hooked into any advertised price, please do research over phone/email and get the net number before you walk in - this will save you a lot of time and grief. That is if you do end up going to this dealership. To prove this is a genuine review, I am willing to show my invoice from the transaction. Good luck in your car hunt! More